ISMN 5740 exam 2 with complete
solutions 2024/2025
System Availability - ANSWER-We want 99.99% up-time; to do this we need to
avoid single points of failure
Single point of failure (SPOF) - ANSWER-Part of a system that can cause the
entire system to fail. If the SPOF fails, the entire system fails
Manual system functions - ANSWER-written records; knowledge of process
Automatic system functions - ANSWER-system records; little to no knowledge of
process
Hardware assets - ANSWER-- computers
- networking devices
- network appliances
Computers - ANSWER-- servers
- desktop PCs
Networking devices - ANSWER-- routers
- switches
Network appliances - ANSWER-- firewalls
- spam appliances
Information necessary to know (hardware assets) - ANSWER-- location
- manufacturer
- model #
- hardware components (EX: RAM)
, - hardware peripherals (EX: add-on network interface cards)
- basic input/output system (BIOS) version
Software assets - ANSWER-operating system and applications
Operating system (OS) specifics should include: - ANSWER-- hardware system
where it's installed
- name of the operating system
- latest service pack installed
Application specifics should include - ANSWER-- name of application
- version number & a service pack or update information if available
Personnel assets - ANSWER-the people working for you; when any function or
process depends on a single person, he/she becomes a single point of failure
(Personnel assets) Reduce risk by: - ANSWER-- hiring additional personnel
- cross-training and rotating jobs
Data and information assets - ANSWER-data is protected by access controls and
backups
Identifying data assets - ANSWER-protect data & ensure methods are available to
retrieve data (data warehouses, data mining etc.)
Role of data in an organization - ANSWER-role of data is often overlooked,
classification is an important step
(Role of data in an organization) Without classifications: - ANSWER-- users may
not recognize the value
- users may not protect
- IT may not backup as often as needed
Inventory management - ANSWER-used to manage hardware inventories
Asset management - ANSWER-used to manage all types of assets, much more
detailed than an inventory management system
Seven domains of typical IT infrastructure - ANSWER-- user domain
- workstation domain
- LAN domain
solutions 2024/2025
System Availability - ANSWER-We want 99.99% up-time; to do this we need to
avoid single points of failure
Single point of failure (SPOF) - ANSWER-Part of a system that can cause the
entire system to fail. If the SPOF fails, the entire system fails
Manual system functions - ANSWER-written records; knowledge of process
Automatic system functions - ANSWER-system records; little to no knowledge of
process
Hardware assets - ANSWER-- computers
- networking devices
- network appliances
Computers - ANSWER-- servers
- desktop PCs
Networking devices - ANSWER-- routers
- switches
Network appliances - ANSWER-- firewalls
- spam appliances
Information necessary to know (hardware assets) - ANSWER-- location
- manufacturer
- model #
- hardware components (EX: RAM)
, - hardware peripherals (EX: add-on network interface cards)
- basic input/output system (BIOS) version
Software assets - ANSWER-operating system and applications
Operating system (OS) specifics should include: - ANSWER-- hardware system
where it's installed
- name of the operating system
- latest service pack installed
Application specifics should include - ANSWER-- name of application
- version number & a service pack or update information if available
Personnel assets - ANSWER-the people working for you; when any function or
process depends on a single person, he/she becomes a single point of failure
(Personnel assets) Reduce risk by: - ANSWER-- hiring additional personnel
- cross-training and rotating jobs
Data and information assets - ANSWER-data is protected by access controls and
backups
Identifying data assets - ANSWER-protect data & ensure methods are available to
retrieve data (data warehouses, data mining etc.)
Role of data in an organization - ANSWER-role of data is often overlooked,
classification is an important step
(Role of data in an organization) Without classifications: - ANSWER-- users may
not recognize the value
- users may not protect
- IT may not backup as often as needed
Inventory management - ANSWER-used to manage hardware inventories
Asset management - ANSWER-used to manage all types of assets, much more
detailed than an inventory management system
Seven domains of typical IT infrastructure - ANSWER-- user domain
- workstation domain
- LAN domain
