WGU D351 HRM Foundations Exam 116 Questions with
Verified Answers
Absenteeism - CORRECT ANSWER when an employee doesn't show up for work
Accountability - CORRECT ANSWER The personal duty to someone else (a higher-
level manager or the organization itself) for the effective use of resources to
complete an assignment
Active listening - CORRECT ANSWER The intention and ability to listen to others,
use the content and context of the communication, and respond appropriately
Adverse employment action - CORRECT ANSWER Any action, such as firings,
demotions, schedule reductions, or changes, that would harm the individual
employee
Affirmative Action - CORRECT ANSWER A series of policies, programs, and
initiatives that have been instituted by various entities within both government
and the private sector that are designed to prefer hiring of individuals from
protected groups in certain circumstances in an attempt to mitigate past
discrimination
Arbitrator - CORRECT ANSWER A neutral third party who resolves a conflict by
making a binding decision
assessment center - CORRECT ANSWER A place where job applicants undergo a
series of tests, interviews, and simulated experiences to determine their potential
for a particular job
Authority - CORRECT ANSWER The right to give orders, enforce obedience, make
decisions, and commit resources toward completing organizational goals
, Behaviorally Anchored Rating Scale (BARS) form - CORRECT ANSWER A
performance appraisal that provides a description of each assessment along a
continuum
Behaviors - CORRECT ANSWER The actions taken by an individual
Bias - CORRECT ANSWER A personality-based tendency, either toward or against
something
Biological job design - CORRECT ANSWER Designing jobs by focusing on
minimizing the physical strain on the worker by structuring the physical work
environment around the way the body works
Bona fide occupational qualification (BFOQ) - CORRECT ANSWER A qualification
that is absolutely required in order for an individual to be able to successfully do a
particular job
Bonus - CORRECT ANSWER A lump sum payment, typically given to an individual
at the end of a time period
Broadbanding - CORRECT ANSWER combining multiple pay levels into one
Burnout - CORRECT ANSWER Constant lack of interest and motivation to perform
one's job
Business Necessity - CORRECT ANSWER When a particular practice is necessary
for the safe and efficient operation of the business and when there is a specific
business purpose for applying a particular standard that may, in fact, be
discriminatory
Business skills: - CORRECT ANSWER The analytical and quantitative skills—
including in-depth knowledge of how the business works and its budgeting and
strategic-planning processes—that are necessary for a manager to understand
and contribute to the profitability of the organization
Verified Answers
Absenteeism - CORRECT ANSWER when an employee doesn't show up for work
Accountability - CORRECT ANSWER The personal duty to someone else (a higher-
level manager or the organization itself) for the effective use of resources to
complete an assignment
Active listening - CORRECT ANSWER The intention and ability to listen to others,
use the content and context of the communication, and respond appropriately
Adverse employment action - CORRECT ANSWER Any action, such as firings,
demotions, schedule reductions, or changes, that would harm the individual
employee
Affirmative Action - CORRECT ANSWER A series of policies, programs, and
initiatives that have been instituted by various entities within both government
and the private sector that are designed to prefer hiring of individuals from
protected groups in certain circumstances in an attempt to mitigate past
discrimination
Arbitrator - CORRECT ANSWER A neutral third party who resolves a conflict by
making a binding decision
assessment center - CORRECT ANSWER A place where job applicants undergo a
series of tests, interviews, and simulated experiences to determine their potential
for a particular job
Authority - CORRECT ANSWER The right to give orders, enforce obedience, make
decisions, and commit resources toward completing organizational goals
, Behaviorally Anchored Rating Scale (BARS) form - CORRECT ANSWER A
performance appraisal that provides a description of each assessment along a
continuum
Behaviors - CORRECT ANSWER The actions taken by an individual
Bias - CORRECT ANSWER A personality-based tendency, either toward or against
something
Biological job design - CORRECT ANSWER Designing jobs by focusing on
minimizing the physical strain on the worker by structuring the physical work
environment around the way the body works
Bona fide occupational qualification (BFOQ) - CORRECT ANSWER A qualification
that is absolutely required in order for an individual to be able to successfully do a
particular job
Bonus - CORRECT ANSWER A lump sum payment, typically given to an individual
at the end of a time period
Broadbanding - CORRECT ANSWER combining multiple pay levels into one
Burnout - CORRECT ANSWER Constant lack of interest and motivation to perform
one's job
Business Necessity - CORRECT ANSWER When a particular practice is necessary
for the safe and efficient operation of the business and when there is a specific
business purpose for applying a particular standard that may, in fact, be
discriminatory
Business skills: - CORRECT ANSWER The analytical and quantitative skills—
including in-depth knowledge of how the business works and its budgeting and
strategic-planning processes—that are necessary for a manager to understand
and contribute to the profitability of the organization
