CCBMA EXAM LATEST REAL EXAM 300+ QUESTIONS
AND CORRECT ANSWERS(VERIFIED ANSWERS)|AGRADE
When two people communicate, both persons will alternate roles as sender and
receiver as they seek responses and clarifications. - ANSWER: TRUE
Shaking your head in a negative way can jeopardize your communication with the
patient . - ANSWER: TRUE
A medical assistant may need to enter a patient's personal space to deliver care to a
patient . - ANSWER: TRUE
Explanation do not help ease patient anxiety about what will happen - ANSWER:
false
The use of touch can be therapeutic for some patient - ANSWER: TRUE
being touch by a stranger can be a uncomfortable or even a negative experience. -
ANSWER: TRUE
Many patients perceive touch in a medical setting ss a prelude to something
unpleasant , such a injection. - ANSWER: TRUE
You do not need to give your full attention to the patient to actively listen - ANSWER:
FALSE
Occasionally a patient's verbal message may seem to conflict with the non -verbal
message. - ANSWER: TRUE
A medical assistant will typically be responsible for gathering initial patient
information. - ANSWER: TRUE
A patient's interview does not include a review of past or current medical history. -
ANSWER: FALSE
Paraphrasing means to restate , using your own word, what you have heard. -
ANSWER: TRUE
Reflecting means repeating back what you have heard - ANSWER: TRUE
Miscommunication can happen because the message may have been unclear or
inappropriate - ANSWER: TRUE
The way a patient perceives situations is not influenced by their cultural, social or
religious background - ANSWER: FALSE
AND CORRECT ANSWERS(VERIFIED ANSWERS)|AGRADE
When two people communicate, both persons will alternate roles as sender and
receiver as they seek responses and clarifications. - ANSWER: TRUE
Shaking your head in a negative way can jeopardize your communication with the
patient . - ANSWER: TRUE
A medical assistant may need to enter a patient's personal space to deliver care to a
patient . - ANSWER: TRUE
Explanation do not help ease patient anxiety about what will happen - ANSWER:
false
The use of touch can be therapeutic for some patient - ANSWER: TRUE
being touch by a stranger can be a uncomfortable or even a negative experience. -
ANSWER: TRUE
Many patients perceive touch in a medical setting ss a prelude to something
unpleasant , such a injection. - ANSWER: TRUE
You do not need to give your full attention to the patient to actively listen - ANSWER:
FALSE
Occasionally a patient's verbal message may seem to conflict with the non -verbal
message. - ANSWER: TRUE
A medical assistant will typically be responsible for gathering initial patient
information. - ANSWER: TRUE
A patient's interview does not include a review of past or current medical history. -
ANSWER: FALSE
Paraphrasing means to restate , using your own word, what you have heard. -
ANSWER: TRUE
Reflecting means repeating back what you have heard - ANSWER: TRUE
Miscommunication can happen because the message may have been unclear or
inappropriate - ANSWER: TRUE
The way a patient perceives situations is not influenced by their cultural, social or
religious background - ANSWER: FALSE
