Edition Schwind
MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question.
1) In today's fast-changing environments, job analysis will continue to be relevant for legal compliance
and defensibility in the event of a court action.
A) True
B) False
Answer: A
2) According to the text, global competition, fast technological obsolescence, changing worker
profiles, and rapid increases in knowledge requirements have made it difficult to create accurate and
up-to-date job descriptions.
A) True
B) False
Answer: A
3) A job is a collection of tasks and responsibilities performed by an individual whereas a position
consists of a group of related activities and duties.
A) True
B) False
Answer: B
4) Compensation cannot be determined fairly without detailed knowledge of each job.
A) True
B) False
Answer: A
5) Within the job analysis process, organization change occurs during the preparation for job analysis
phase.
A) True
B) False
Answer: B
6) In unionized organizations, job analysis steps have to meet the various provisions of the collective
agreement between the management and the union.
A) True
B) False
Answer: A
7) Job analysis questionnaires are checklists that seek to collect information about positions in a
uniform manner.
A) True
B) False
Answer: B
8) When using a job analysis questionnaire, it is important to use the same questionnaire on similar
jobs.
A) True
B) False
Answer: A
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9) Information about the job environment such as health and safety hazards is included in working
conditions on a job description.
A) True
B) False
Answer: A
10) Performance standards describe to what level an employee needs to be doing the job to be a good
performer versus an average or a poor performer.
A) True
B) False
Answer: A
11) Health and safety training or equipment that is required would be included in a job description under
human characteristics.
A) True
B) False
Answer: B
12) The critical incident method involves identifying and describing specific events when an employee
performed really well and when they performed very poorly.
A) True
B) False
Answer: A
13) When collecting job data, the analyst usually talks to a number of workers and then supervisors.
A) True
B) False
Answer: A
14) Standardized surveys to collect information about jobs, working conditions, and other
performance-related information are called questionnaires.
A) True
B) False
Answer: A
15) During the data collection process, the interviewer should not establish rapport with the interviewee
while collecting job data because it will affect the results.
A) True
B) False
Answer: B
16) Job data collected during the interview process should be reviewed and verified by both the
interviewee and the immediate supervisor.
A) True
B) False
Answer: A
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17) A face-to-face meeting with 5 to 7 experts on a job and a facilitator to collect job and performance
related information is called a brainstorming group.
A) True
B) False
Answer: B
18) An employee log is an approach to collecting job- and performance-related information by asking
the job-holder to summarize tasks, activities, and challenges in a diary format.
A) True
B) False
Answer: A
19) The existenceof language barriers with foreign-language-speaking workers may make the
observation approach a viable method of collecting job- and performance-related information
A) True
B) False
Answer: A
20) Each method of collecting job- and performance-related information has its shortcomings. As a
result, analysts often use a combination of two or more techniques concurrently.
A) True
B) False
Answer: A
21) Disadvantages of focus groups for collecting job data include: they are slow, costly, and may miss
regularly occurring activities.
A) True
B) False
Answer: B
22) According to the text, observation is the most common method of collecting data for job analysis.
A) True
B) False
Answer: B
23) A job description is a collection of tasks and responsibilities performed by an individual.
A) True
B) False
Answer: B
24) "Undertakes other tasks assigned by the supervisor" is an example of a responsibility on a job
description.
A) True
B) False
Answer: A
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