CVS Pharmacy BOP Exam Review
Questions & Answers 2024/2025
CFRx/AIMRx - How does this program track the medications? - ANSWERSThis inventory system tracks the
balance on hand (BOH) based on filled prescriptions and cycle count completions.
Out of Stock Scans - When is this completed? How many times per week? - ANSWERSShould be
completed once a week, every Saturday, the day before your order day. Done to verify what is actually in
stock and what isn't.
Cycle Counts - When are they done? How often? - ANSWERSThey are done daily.
Monday - Friday by 5:55 pm at latest
Saturday by 4:25 pm at latest
Sunday by 3:25 pm at latest
Outside Vendors - What days do we order? What days of the week do we receive orders? -
ANSWERSItems may be ordered via Outside Vendor daily except Fridays and Saturdays. Delivers daily
Monday-Friday.
Define PHI - ANSWERSProtected Health Information. Any information deemed confidential. i.e.
Medication names, patient names, DoBs, Address, RX number, Doctor information, etc...
Define HIPAA - ANSWERSHealth Insurance Portability and Accountability : Regulates to who we can and
cannot release a patient's medical/ prescription information to.
What is the responsibility of pick up ? - ANSWERSWorkstation in which patients are rung up and pay for
their prescription. Offer is made to counsel and patient signs to confirm receipt/acknowledges HIPAA if
necessary.
What is responsibility of production? - ANSWERSWorkstation responsible for phone calls, and physically
counting medications. Utilizes the quality production (QP) screen as well as the accuracy scan.
, What is the responsibility of drop off? - ANSWERSWorkstation responsible for typing new prescriptions.
Performs data entry/tp adjudication and maintains QT (Quality Triage).
Define Partial Fill - When is this used? What happens if violated? - ANSWERSA Partial Fill is when we may
not have enough of a medication on hand to dispense a full quantity to the patient. Partials should not
exceed 3 days and are never billed through the insurance until the remainder is filled. Violations included
are, but are not limited to: Fines, Termination, Jail time.
Define Medicaid- What are the protocols when handling this insurance? - ANSWERSMedicaid: A state
funded program in which patients receive their medication at little to no out of pocket cost. All
prescriptions billed to Medicaid in NJ must be for legitimate and medical purposes.
Medicare Part B covers - ANSWERSDME and Diabetic supplies. SOME asthma medication.
HARD COPY ONLY.
Needs a diagnostic code with specific directions
Medicaid covers - ANSWERSONLY generic medication.
HARD COPY PRESCRIPTION.
NJ- Dark blue card with silver line
ID# starts with 7's
CONDER CODE in place of BIN#
Depending on patients income determines their copay
Medicare Part D covers - ANSWERSprescription drugs. Most commonly used insurance at CVS.
Schedule II Medication - What type is this? Federal/State laws? How is this handled in the pharmacy?
How is this ordered? - ANSWERS-Narcotic medications i.e. Percocet, Vicodin, Adderall. Only valid for 30
days from the date the script was written, unless the doctor states the prescription is to be filled on or
after a specific date. Can only be counted by the pharmacist on duty. Must be kept in a locked/secure
safe. Ordered via a DEA 222 form.
Questions & Answers 2024/2025
CFRx/AIMRx - How does this program track the medications? - ANSWERSThis inventory system tracks the
balance on hand (BOH) based on filled prescriptions and cycle count completions.
Out of Stock Scans - When is this completed? How many times per week? - ANSWERSShould be
completed once a week, every Saturday, the day before your order day. Done to verify what is actually in
stock and what isn't.
Cycle Counts - When are they done? How often? - ANSWERSThey are done daily.
Monday - Friday by 5:55 pm at latest
Saturday by 4:25 pm at latest
Sunday by 3:25 pm at latest
Outside Vendors - What days do we order? What days of the week do we receive orders? -
ANSWERSItems may be ordered via Outside Vendor daily except Fridays and Saturdays. Delivers daily
Monday-Friday.
Define PHI - ANSWERSProtected Health Information. Any information deemed confidential. i.e.
Medication names, patient names, DoBs, Address, RX number, Doctor information, etc...
Define HIPAA - ANSWERSHealth Insurance Portability and Accountability : Regulates to who we can and
cannot release a patient's medical/ prescription information to.
What is the responsibility of pick up ? - ANSWERSWorkstation in which patients are rung up and pay for
their prescription. Offer is made to counsel and patient signs to confirm receipt/acknowledges HIPAA if
necessary.
What is responsibility of production? - ANSWERSWorkstation responsible for phone calls, and physically
counting medications. Utilizes the quality production (QP) screen as well as the accuracy scan.
, What is the responsibility of drop off? - ANSWERSWorkstation responsible for typing new prescriptions.
Performs data entry/tp adjudication and maintains QT (Quality Triage).
Define Partial Fill - When is this used? What happens if violated? - ANSWERSA Partial Fill is when we may
not have enough of a medication on hand to dispense a full quantity to the patient. Partials should not
exceed 3 days and are never billed through the insurance until the remainder is filled. Violations included
are, but are not limited to: Fines, Termination, Jail time.
Define Medicaid- What are the protocols when handling this insurance? - ANSWERSMedicaid: A state
funded program in which patients receive their medication at little to no out of pocket cost. All
prescriptions billed to Medicaid in NJ must be for legitimate and medical purposes.
Medicare Part B covers - ANSWERSDME and Diabetic supplies. SOME asthma medication.
HARD COPY ONLY.
Needs a diagnostic code with specific directions
Medicaid covers - ANSWERSONLY generic medication.
HARD COPY PRESCRIPTION.
NJ- Dark blue card with silver line
ID# starts with 7's
CONDER CODE in place of BIN#
Depending on patients income determines their copay
Medicare Part D covers - ANSWERSprescription drugs. Most commonly used insurance at CVS.
Schedule II Medication - What type is this? Federal/State laws? How is this handled in the pharmacy?
How is this ordered? - ANSWERS-Narcotic medications i.e. Percocet, Vicodin, Adderall. Only valid for 30
days from the date the script was written, unless the doctor states the prescription is to be filled on or
after a specific date. Can only be counted by the pharmacist on duty. Must be kept in a locked/secure
safe. Ordered via a DEA 222 form.
