Salesforce Admin Exam Questions and Answers

Salesforce Admin Exam Questions and Answers 1 Sales managers would like to know what could be implemented to surface important values based on the stage of the opportunity. Which tool should an administrator use to meet the requirement? A. Dynamic forms B. Path key fields C. Opportunity processes D. Workflow rules - Answer-B 2 The administrator at Ursa Major Solar imported records into an object by mistake. Which two tools should be used to undo this import? Choose 2 answers A. Weekly Data Export B. Mass Delete Records C. Data Loader D. Data Import Wizard - Answer-B,C EMILLECT 2024/2025 ACADEMIC YEAR ©2024 EMILLECT. ALL RIGHTS RESERVED. FIRST PUBLISH OCTOBER 2024. Page 2/90 3 Cloud kicks wants to track shoe designs by products. Shoe designs should be unable to be deleted, and there can be multiple design for one product across various stages. Which two steps should the administration configure to meet this requirement? Choose 2 answers A. Create a Custom Object for shoe design. B. Configure a Custom Lookup Field for shoe design on the product object. C. Add a custom master detail field for shoe design on the Product Object. D. Use the Standard Object for designs. - Answer-A,C 4 The VP of sales at Universal Containers wants to prevent members of the sales team from changing an opportunity to a date in the past. What should an administrator configure to meet this requirement? A. Assignment Rule B. Validation Rule C. Field-Level Security D. Approval Process - Answer-B 5 What are three characteristics of a master-detail relationship? Choose 3 answers A. The master object can be a standard or custom object. B. Permissions for the detail record are set independently of the master. EMILLECT 2024/2025 ACADEMIC YEAR ©2024 EMILLECT. ALL RIGHTS RESERVED. FIRST PUBLISH OCTOBER 2024. Page 3/90 C. Each object can have up to five master-detail relationships. D. Roll-up summaries are supported in master-detail relationships. E. The owner field on the detail records is the owner of the master record. - Answer-A,D,E 6 The marketing director at Northern Trail Outfitters has requested that the budget field is populated in order for the Lead Status field to be marked as qualified. What tool should the administrator use to fulfill this request? A. Lead Conversion. B. Require Field. C. Workflow Rule D. Validation Rule - Answer-D 7 Universal Containers has enabled Data Protection and Privacy for its org. Which page layouts will have the Individual field available for tracking data privacy information? A. Case and Opportunity B. Account and User C. Contact, Lead, and Person Account D. Individual, User, and Account - Answer-B 8 When users log in to Salesforce via the user interface, which two settings does the system check for authentication? EMILLECT 2024/2025 ACADEMIC YEAR ©2024 EMILLECT. ALL RIGHTS RESERVED. FIRST PUBLISH OCTOBER 2024. Page 4/90 Choose 2 answers A. The user's Two-Factor Authentication for API Logins permission B. The role IP address restrictions C. The user's profile login hours restrictions D. The user's Two-Factor Authentication for User Interface Logins permission - Answer-C,D 9 Cloud Kicks has a custom object called Shipments. The Company wants to see all the shipment items from an Account page. When an Account is deleted, the shipments should remain. What type of relationship should the administrator make between Shipments and Account? A. Shipments should have a lookup to Account. B. Accounts should have a lookup to Shipments. C. Shipments should have a master-detail to Accounts. D. Accounts should have a master-detail to Shipments. - Answer-A 10 The administrator for Cloud Kicks has created a screen flow to help service reps ask the same set of questions when customers call in with issues. This screen should be visible from cases. How should the screen flow be distributed? A. Page Layout B. Component Filter C. Lightning page EMILLECT 2024/2025 ACADEMIC YEAR ©2024 EMILLECT. ALL RIGHTS RESERVED. FIRST PUBLISH OCTOBER 2024. Page 5/90 D. Home page - Answer-C 11 Cloud Kicks want its reports to show a Fiscal Year that starts on February 1 and has 12 months. How Should the Administrator Address this requirement? A. Set the Fiscal Year to Custom and the starting month as February. B. Set the Fiscal Year to Custom and the duration to 4 quarters. C. Set the Fiscal Year to Standard and the starting month as February. D. Set the Fiscal Year to Standard and the duration to 12 months. - Answer-C 12 An administrator created a record trigger flow to update contacts. How should the administrator reference the values of the active record the flow is running on? A. Use the {!Contact.Id} global variable. B. Use the {!Account.Id} record variable. C. Use the $Record global variable. D. Use the Get Records element to find the Id. - Answer-C 13 An administrator at Universal Containers is reviewing current security settings in the company's Salesforce org. What Should the administrator do to prevent unauthorized access to Salesforce? A. Disable TLS requirements for sessions. EMILLECT 2024/2025 ACADEMIC YEAR ©2024 EMILLECT. ALL RIGHTS RESERVED. FIRST PUBLISH OCTOBER 2024. Page 6/90 B. Enable multi factor authentication C. Customize organization wide default D. Enable caching and autocomplete on login page - Answer-B 14 A sales rep has left the company and an administrator has been asked to re-assign all their accounts and opportunities to a new sales rep and keep the teams as is. Which tool should an administrator use to accomplish this? A. Data Loader B. Mass Transfer Tool C. Data Import Wizard D. D - Answer-B 15 Cloud Kicks users are seeing error messages when they use one of their screen flows. The error messages are confusing but could be resolved if the users entered more information on the account before starting the flow. How should the administrator address this issues? A. Remove validation rules so that the users are able to process without complete records. B. Create a permission set to allow users to bypass the error. C. use a fault connector and display a screen with text explaining what went wrong and how to correct it. EMILLECT 2024/2025 ACADEMIC YEAR ©2024 EMILLECT. ALL RIGHTS RESERVED. FIRST PUBLISH OCTOBER 2024. Page 7/90 D. Uncheck the end user Flow Errors box in setup. - Answer-C 16 The Sales manager at DreamHouse Realty wants the sales users to have a quick way to view and edit the Opportunities in their pipeline expected to close in the next 90 days. What should an administrator do to accomplish this request? A. Create a custom report and schedule the sales users to receive it each day as a reminder to update their opportunities. B. Enable Sales Console and show users how to open a tab for each opportunity in the pipeline that meets the requirements. C. Create a list view on the Opportunity object and recommend users switch the view to Kanban to edit by drag and drop. D. Make a new Sales dashboard and add a component that shows all opportunities that meet the criteria. - Answer-B 17 The Administrator at Universal Container wants to add branding to salesforce. Which two considerations should the administrator keep in mind? Choose 2 Answers A. Only one theme can be active at a time, and a theme applies to the entire org. B. Themes apply to salesforce classic and to the salesforce mobile app. C. Up to 150 custom themes can be created, modified, or cloned from the built-in themes. EMILLECT 2024/2025 ACADEMIC YEAR ©2024 EMILLECT. ALL RIGHTS RESERVED. FIRST PUBLISH OCTOBER 2024. Page 8/90 D. Chatter external users see the built-in Lightning theme only. - Answer-A,C 18 The administrator at Cloud Kicks has created an approval process for time off requests. Which two automated actions are available to be added as part of the approval process? Choose 2 answers A. Field Update B. Chatter Post C. Auto launched Flow D. Email Alert - Answer-A,D 19 Support agent at Cloud Kicks are spending too much time finding resources to solve cases. The agents need a more efficient way to find documentation and similar cases from the Case page layout. How should an administrator meet this requirement? A. Create a custom object to capture popular case resoluti