Sim Chart UPDATED ACTUAL Exam
Questions and CORRECT Answers
A clustering appointment type is when patients with similar problems are booked
consecutively on the same day. - CORRECT ANSWER- ✔✔True
A type of appointment scheduling where two patients are given the same appointment time is
called - CORRECT ANSWER- ✔✔double-booking scheduling.
Post-operative appointments should be approximately __________ in length. - CORRECT
ANSWER- ✔✔30 minutes
In __________ scheduling, patients are given a specific appointment time for the first half of
the hour, leaving the second half of the hour is open for walk-in patients. - CORRECT
ANSWER- ✔✔modified wave
Most post-operative protocols require the patient to have their first follow-up appointment
within __________ days of having this procedure. - CORRECT ANSWER- ✔✔10
The process of separating patients by the urgency of their need for care is called - CORRECT
ANSWER- ✔✔triage
A patient complaining of burning and frequency associated with urination should be seen on
the same day. - CORRECT ANSWER- ✔✔true
When should you schedule an appointment for a patient who might have a bladder infection?
- CORRECT ANSWER- ✔✔The same day.
The type of appointment scheduling in which three or four patients are scheduled every half
hour and are seen in the order in which they arrive is called - CORRECT ANSWER-
✔✔wave scheduling
The action of blocking time when a physician is unavailable is referred to as setting up an
appointment - CORRECT ANSWER- ✔✔matrix
, A collection of related files that serves as a foundation for retrieving information is a -
CORRECT ANSWER- ✔✔database
According to the Health Insurance Portability and Accountability Act (HIPAA), a patient has
the right to access their medical records but cannot request to change them. - CORRECT
ANSWER- ✔✔False
If a medical office is in violation of Health Insurance Portability and Accountability Act
(HIPAA) regulations, they face both __________ penalties. - CORRECT ANSWER- ✔✔civil
and criminal
A __________ form explains how and when private health information is used and disclosed
by the medical office. - CORRECT ANSWER- ✔✔Notice of Privacy Practice
The patient is instructed to obtain a clean catch urine specimen. After several minutes, the
patient is not able to obtain the specimen. Which action is appropriate? - CORRECT
ANSWER- ✔✔Offer the patient some water and ask the doctor if the patient can obtain the
specimen at home.
What is the completion of an incident report and assessing policies to prevent and minimize
accidents in the office called? - CORRECT ANSWER- ✔✔risk management
By which colors are biohazard symbols in the medical office identified? - CORRECT
ANSWER- ✔✔Red with 4 black circles
Which diseases must be reported to the public health department? - CORRECT ANSWER-
✔✔Chlamydia
Who will the physician or designated employee notify regarding the childs' injuries -
CORRECT ANSWER- ✔✔health department
Most individual states have passed legislation defining a Patient Bill of Rights, based on the
Federal Consumer Bill of Rights and Responsibilities adopted in 1998. Which of the
Questions and CORRECT Answers
A clustering appointment type is when patients with similar problems are booked
consecutively on the same day. - CORRECT ANSWER- ✔✔True
A type of appointment scheduling where two patients are given the same appointment time is
called - CORRECT ANSWER- ✔✔double-booking scheduling.
Post-operative appointments should be approximately __________ in length. - CORRECT
ANSWER- ✔✔30 minutes
In __________ scheduling, patients are given a specific appointment time for the first half of
the hour, leaving the second half of the hour is open for walk-in patients. - CORRECT
ANSWER- ✔✔modified wave
Most post-operative protocols require the patient to have their first follow-up appointment
within __________ days of having this procedure. - CORRECT ANSWER- ✔✔10
The process of separating patients by the urgency of their need for care is called - CORRECT
ANSWER- ✔✔triage
A patient complaining of burning and frequency associated with urination should be seen on
the same day. - CORRECT ANSWER- ✔✔true
When should you schedule an appointment for a patient who might have a bladder infection?
- CORRECT ANSWER- ✔✔The same day.
The type of appointment scheduling in which three or four patients are scheduled every half
hour and are seen in the order in which they arrive is called - CORRECT ANSWER-
✔✔wave scheduling
The action of blocking time when a physician is unavailable is referred to as setting up an
appointment - CORRECT ANSWER- ✔✔matrix
, A collection of related files that serves as a foundation for retrieving information is a -
CORRECT ANSWER- ✔✔database
According to the Health Insurance Portability and Accountability Act (HIPAA), a patient has
the right to access their medical records but cannot request to change them. - CORRECT
ANSWER- ✔✔False
If a medical office is in violation of Health Insurance Portability and Accountability Act
(HIPAA) regulations, they face both __________ penalties. - CORRECT ANSWER- ✔✔civil
and criminal
A __________ form explains how and when private health information is used and disclosed
by the medical office. - CORRECT ANSWER- ✔✔Notice of Privacy Practice
The patient is instructed to obtain a clean catch urine specimen. After several minutes, the
patient is not able to obtain the specimen. Which action is appropriate? - CORRECT
ANSWER- ✔✔Offer the patient some water and ask the doctor if the patient can obtain the
specimen at home.
What is the completion of an incident report and assessing policies to prevent and minimize
accidents in the office called? - CORRECT ANSWER- ✔✔risk management
By which colors are biohazard symbols in the medical office identified? - CORRECT
ANSWER- ✔✔Red with 4 black circles
Which diseases must be reported to the public health department? - CORRECT ANSWER-
✔✔Chlamydia
Who will the physician or designated employee notify regarding the childs' injuries -
CORRECT ANSWER- ✔✔health department
Most individual states have passed legislation defining a Patient Bill of Rights, based on the
Federal Consumer Bill of Rights and Responsibilities adopted in 1998. Which of the
