MGMT 4342 Exam 3
1. Which of the following characteristics does NOT distinguish a team from a group?
a. two or more individuals
b. specific performance objective or recognizable goal to be attained
c. no reliance on others in the accomplishment of tasks
d. coordination of activating among the members of the team is required - ANS C
Which characteristic of successful teams relates to team members being willing to dedicate
effort and energy to the team?
a. A clear, elevating goal.
b. A results-driven structure.
c. Competent members.
d. Unified commitment. - ANS D
Which special type of team resulted from the pushing down of decision making into lower levels
of an organization?
a. Self-directed work teams
b. Virtual teams
c. Cross-functional teams
d. Functional teams - ANS A
A distinguishing feature among ______ is the use of electronic tools to communicate and share
information.
a. self-directed work teams
b. virtual teams
c. cross-functional teams
d. functional teams - ANS B
______ are a response to the increasing complexity of operations in many organizations and
the demand for rapid pace, focus, and problem solving.
a. Self-directed work teams
b. Virtual teams
c. Cross-functional teams
d. Functional teams - ANS C
Which stage of team development is characterized by team members exploring initial
interactions with one another as they begin to build relationships?
a. Forming
b. Storming
c. Norming
, d. Performing - ANS A
______ is the activity of attempting to improve a work group's effectiveness at doing its work,
maintaining the relationships of its members and the team's contributions to the wider
organizational system.
a. Team building
b. Team development
c. Team interventions
d. Teamwork - ANS A
Which intervention was originally outlined as a half-day to daylong session of any type of team
(typically intact teams) and somewhat of a team diagnostic meeting?
a. Team start-up and transition meetings
b. Confrontation meetings
c. Role negotiation and role analysis
d. Work redesign - ANS B
Well-designed tasks have ______, meaning the work matters to others internal and external to
the team.
a. skill variety
b. task identity
c. task significance
d. autonomy - ANS C
Which type of role problem occurs when a role is not fully developed with enough significant
work or responsibilities?
a. Role incompatibility
b. Role overload
c. Role underload
d. Role ambiguity - ANS C
If you refer to organizational members as "associates" or "cast members", for example, these
are instances of which element of organizational culture?
a. Language, metaphor, and jargon
b. Communication
c. Artifacts
d. Stories, myths, and legends - ANS A
Corporate picnic, annual sales meeting, or holiday parties are examples of which element of
organizational culture?
a. Stories, myths, and legends
b. Ceremonies, rites, and rituals
c. Values, ethics, and moral codes
d. Decision-making style - ANS B
1. Which of the following characteristics does NOT distinguish a team from a group?
a. two or more individuals
b. specific performance objective or recognizable goal to be attained
c. no reliance on others in the accomplishment of tasks
d. coordination of activating among the members of the team is required - ANS C
Which characteristic of successful teams relates to team members being willing to dedicate
effort and energy to the team?
a. A clear, elevating goal.
b. A results-driven structure.
c. Competent members.
d. Unified commitment. - ANS D
Which special type of team resulted from the pushing down of decision making into lower levels
of an organization?
a. Self-directed work teams
b. Virtual teams
c. Cross-functional teams
d. Functional teams - ANS A
A distinguishing feature among ______ is the use of electronic tools to communicate and share
information.
a. self-directed work teams
b. virtual teams
c. cross-functional teams
d. functional teams - ANS B
______ are a response to the increasing complexity of operations in many organizations and
the demand for rapid pace, focus, and problem solving.
a. Self-directed work teams
b. Virtual teams
c. Cross-functional teams
d. Functional teams - ANS C
Which stage of team development is characterized by team members exploring initial
interactions with one another as they begin to build relationships?
a. Forming
b. Storming
c. Norming
, d. Performing - ANS A
______ is the activity of attempting to improve a work group's effectiveness at doing its work,
maintaining the relationships of its members and the team's contributions to the wider
organizational system.
a. Team building
b. Team development
c. Team interventions
d. Teamwork - ANS A
Which intervention was originally outlined as a half-day to daylong session of any type of team
(typically intact teams) and somewhat of a team diagnostic meeting?
a. Team start-up and transition meetings
b. Confrontation meetings
c. Role negotiation and role analysis
d. Work redesign - ANS B
Well-designed tasks have ______, meaning the work matters to others internal and external to
the team.
a. skill variety
b. task identity
c. task significance
d. autonomy - ANS C
Which type of role problem occurs when a role is not fully developed with enough significant
work or responsibilities?
a. Role incompatibility
b. Role overload
c. Role underload
d. Role ambiguity - ANS C
If you refer to organizational members as "associates" or "cast members", for example, these
are instances of which element of organizational culture?
a. Language, metaphor, and jargon
b. Communication
c. Artifacts
d. Stories, myths, and legends - ANS A
Corporate picnic, annual sales meeting, or holiday parties are examples of which element of
organizational culture?
a. Stories, myths, and legends
b. Ceremonies, rites, and rituals
c. Values, ethics, and moral codes
d. Decision-making style - ANS B