AETNA MA/MAPD/DSNP EXAM ACTUAL EXAM 100
QUESTIONS AND CORRECT DETAILED ANSWERS WITH
RATIONALES|AGRADE
Core values of Aetna - ANSWER: Integrity, employment engagement, excellence and
accountability, quality and service value
Diversity focus of Aetna - ANSWER: Workplace
Measurement of Aetna's workplace diversity - ANSWER: Annual survey distributed to
employees
Measurement of Aetna's workplace diversity - ANSWER: Percentage of employees
who have completed training
Result of fostering a culture of inclusion - ANSWER: Attract a diverse talent pool
Result of fostering a culture of inclusion - ANSWER: Recognize and reward the
contribution of every employee
Result of fostering a culture of inclusion - ANSWER: Understand communities where
Aetna conducts business
ICE strategy components - ANSWER: Integration, Communication, Education
Not a part of Aetna's diversity strategy - ANSWER: Social Categorization
Values found in Aetna's case - ANSWER: Integrity and Employee engagement
Core component demonstrated in Aetna's case - ANSWER: Integration
Reason for the wool balaclava jumper issue - ANSWER: Informal Diversity
ESG Performance Metric related to Aetna - ANSWER: Value Diversity
Business impact of Supplier diversity of Aetna - ANSWER: Increased employee
engagement and productivity
Core components of Aetna's diversity strategy - ANSWER: Integration,
Communication, Education
Types of diversity discussed in workplace diversity - ANSWER: Gender diversity and
age diversity
, Key outcomes resulting from Aetna's diversity strategy - ANSWER: Improved
business performance, recognition through awards, a more inclusive workforce, and
greater representation of underrepresented groups
Reasons to implement a culture strategy - ANSWER: Integration, Communication,
Education
Strategy related to the organisation's performance - ANSWER: VRIO framework
theory
Metrices used to evaluate Aetna's diversity strategy - ANSWER: Number of new
markets, Membership growth, Percentage of employees who have completed
training
Not common characteristics of a narcissist person - ANSWER: They are excellent at
reading social situations and other people (high emotional intelligence)
Informational diversity - ANSWER: Experience, Nationality, Education
Personality types found in the dark triad - ANSWER: Narcissism, psychopathy,
Machiavellianism
Manager in a workplace with no empathy - ANSWER: Psychopath
Department with low female representation - ANSWER: Research and development
Groups never questioned or debated on communication skills - ANSWER: White,
Asian, Female
Definition of unconscious bias - ANSWER: Stereotypes or prejudices that influence
decision-making unconsciously
Aetna's commitment to sustainability - ANSWER: Balancing economic growth,
environmental stewardship, and social responsibility
Component NOT mentioned in Aetna's view of diversity - ANSWER: Religious
diversity
Type of diversity with greater significance - ANSWER: Information
Winner of the Nobel 2023 economics prize - ANSWER: Donna Strickland
Difference between stereotype and prejudice - ANSWER: Stereotype concerns
characterizations and beliefs while prejudice is an attribute, emotion or behaviour
towards a group
Culture that encapsulates Netflix's culture - ANSWER: Adhocracy
QUESTIONS AND CORRECT DETAILED ANSWERS WITH
RATIONALES|AGRADE
Core values of Aetna - ANSWER: Integrity, employment engagement, excellence and
accountability, quality and service value
Diversity focus of Aetna - ANSWER: Workplace
Measurement of Aetna's workplace diversity - ANSWER: Annual survey distributed to
employees
Measurement of Aetna's workplace diversity - ANSWER: Percentage of employees
who have completed training
Result of fostering a culture of inclusion - ANSWER: Attract a diverse talent pool
Result of fostering a culture of inclusion - ANSWER: Recognize and reward the
contribution of every employee
Result of fostering a culture of inclusion - ANSWER: Understand communities where
Aetna conducts business
ICE strategy components - ANSWER: Integration, Communication, Education
Not a part of Aetna's diversity strategy - ANSWER: Social Categorization
Values found in Aetna's case - ANSWER: Integrity and Employee engagement
Core component demonstrated in Aetna's case - ANSWER: Integration
Reason for the wool balaclava jumper issue - ANSWER: Informal Diversity
ESG Performance Metric related to Aetna - ANSWER: Value Diversity
Business impact of Supplier diversity of Aetna - ANSWER: Increased employee
engagement and productivity
Core components of Aetna's diversity strategy - ANSWER: Integration,
Communication, Education
Types of diversity discussed in workplace diversity - ANSWER: Gender diversity and
age diversity
, Key outcomes resulting from Aetna's diversity strategy - ANSWER: Improved
business performance, recognition through awards, a more inclusive workforce, and
greater representation of underrepresented groups
Reasons to implement a culture strategy - ANSWER: Integration, Communication,
Education
Strategy related to the organisation's performance - ANSWER: VRIO framework
theory
Metrices used to evaluate Aetna's diversity strategy - ANSWER: Number of new
markets, Membership growth, Percentage of employees who have completed
training
Not common characteristics of a narcissist person - ANSWER: They are excellent at
reading social situations and other people (high emotional intelligence)
Informational diversity - ANSWER: Experience, Nationality, Education
Personality types found in the dark triad - ANSWER: Narcissism, psychopathy,
Machiavellianism
Manager in a workplace with no empathy - ANSWER: Psychopath
Department with low female representation - ANSWER: Research and development
Groups never questioned or debated on communication skills - ANSWER: White,
Asian, Female
Definition of unconscious bias - ANSWER: Stereotypes or prejudices that influence
decision-making unconsciously
Aetna's commitment to sustainability - ANSWER: Balancing economic growth,
environmental stewardship, and social responsibility
Component NOT mentioned in Aetna's view of diversity - ANSWER: Religious
diversity
Type of diversity with greater significance - ANSWER: Information
Winner of the Nobel 2023 economics prize - ANSWER: Donna Strickland
Difference between stereotype and prejudice - ANSWER: Stereotype concerns
characterizations and beliefs while prejudice is an attribute, emotion or behaviour
towards a group
Culture that encapsulates Netflix's culture - ANSWER: Adhocracy
