ASQ CQIA CERTIFICATION EXAM SAMPLE
QUESTIONS
Question: 01. Which of the following is NOT necessary for team effectiveness?
a) The team's purpose is clearly understood and supported by all members.
b) The team is accountable for specific measurable outcomes.
c) A process exists for establishing goals and objectives.
d) Company management directly participates as a team member. - Answers-Answer:
d) Company management directly participates as a team member.
Question: 02. The process of delegating decision-making authority to lower levels within
the organization is the definition of
a) diversity
b) empowerment
c) involvement
d) commitment - Answers-Answer:
b) empowerment
Question: 03. Which of the following methods is used to develop an exhaustive list of
ideas about a subject?
a) Goal-setting
b) Brainstorming
c) Benchmarking
d) Problem-solving - Answers-Answer:
b) Brainstorming
Question: 04. Deming advocates ceasing dependence on mass inspection through the
use of
a) sample inspection
b) process validation
c) reliability testing
d) process improvement - Answers-Answer: d
d) process improvement
Question: 05. In preparation for construction of a cause and effect diagram, it is
important to
a) plot separate charts for each source
QUESTIONS
Question: 01. Which of the following is NOT necessary for team effectiveness?
a) The team's purpose is clearly understood and supported by all members.
b) The team is accountable for specific measurable outcomes.
c) A process exists for establishing goals and objectives.
d) Company management directly participates as a team member. - Answers-Answer:
d) Company management directly participates as a team member.
Question: 02. The process of delegating decision-making authority to lower levels within
the organization is the definition of
a) diversity
b) empowerment
c) involvement
d) commitment - Answers-Answer:
b) empowerment
Question: 03. Which of the following methods is used to develop an exhaustive list of
ideas about a subject?
a) Goal-setting
b) Brainstorming
c) Benchmarking
d) Problem-solving - Answers-Answer:
b) Brainstorming
Question: 04. Deming advocates ceasing dependence on mass inspection through the
use of
a) sample inspection
b) process validation
c) reliability testing
d) process improvement - Answers-Answer: d
d) process improvement
Question: 05. In preparation for construction of a cause and effect diagram, it is
important to
a) plot separate charts for each source
