Quality - ANSWER The degree to which health services for individuals
increase the likelihood of desired health outcomes and are consistent
with current professional knowledge
High - ANSWER ________-quality care involves providing patients with
appropriate services in a technically competent manner, with good
communication, shared decision-making, and cultural sensitivity
- Competent care
- Cost effective care
- Meets the needs of the patient
- Utilizes hospital resources in a cost effective way
- Meets and/or exceeds an established standard - ANSWER Quality
healthcare includes:
poor
optimal - ANSWER The scope of quality care ranges from _______
quality outcomes to _____________ quality outcomes.
- Patient care outcomes
- Patient satisfaction
- Delivery of care based on latest evidence
- Delivery of care that is safe
- Delivery of care that is patient-centered
- Effective resource utilization - ANSWER The scope of quality care
includes:
Quality improvement - ANSWER Systematic and continuous actions that
lead to measurable improvements in healthcare services and the health
status of targeted patient groups
quality - ANSWER Cost-effective care is ______________ care.
,TRUE - ANSWER T or F: Quality improvement affects physiological
outcomes as well as legal and ethical issues and informatics systems
reduce - ANSWER Some ways in which healthcare quality can be
improved include properly using advance directives, following privacy
laws, and striving to ____________ errors.
consent - ANSWER Quality improvement through clinical trials requires
legal ____________ by the client, and researchers must confirm that the
treatment is ethical
informatics - ANSWER QI involves using ___________________ to
accurately record a client's medical history and shares results of
diagnostic tests for current and future use and to share client information
with relevant healthcare providers in an efficient manner.
Quality management - ANSWER Includes evaluation of medical and
nursing processes for quality and effectiveness compared to accepted
standards in order to correct problems before they harm clients and to
prevent errors in treatment
Aims to provide cost-effective care by preventing overuse, misuse, and
underuse of medical resources
98,000 - ANSWER In its report To Err is Human: Building a Safer Health
System, the IOM stated that medical errors account for approximately
_______________ deaths per year.
preventable - ANSWER Internal reviews of 10 North Carolina hospitals
found that more than 60% of identified harms (i.e. adverse events
associated with procedures, medications, infections, diagnostic tests,
and falls) were _____________________.
temporary - ANSWER Most adverse outcomes stemming from these
events were _________________, but some caused permanent harm,
were life threatening, or contributed to the client's death.
, TRUE - ANSWER T or F: Preventable events were linked to medical
errors, substandard care, and lack of client monitoring and assessment.
disorganized - ANSWER In 2001, the IOM released a follow-up report
entitled Crossing the Quality Chasm: A New Health System for the 21st
Century that concluded that the current healthcare system is too
___________________ to adequately care for individuals with multiple
chronic illnesses. It suggested that a new healthcare system should be
developed that improves care, partly through the use of rapidly
advancing technology.
1. Safe
2. Effective
3. Patient-centered
4. Timely
5. Efficient
6. Equitable - ANSWER The IOM proposed 6 aims for improvement:
Safe - ANSWER IOM aim that involves avoiding injuries to patients from
the care that is intended to help them
Health care provider demonstrates knowledge base on health/illness
status of individual or groups
Provides sound decision making in care of individuals/groups
Acts within scope of practice of license
Conforms to standards of practice for both self and patients
Effective - ANSWER IOM aim that involves providing services based on
scientific knowledge to all who could benefit and refraining from
providing services to those not likely to benefit (avoiding underuse and
overuse)
Addresses health problems of most vulnerable groups
Integrates curative and preventative services
increase the likelihood of desired health outcomes and are consistent
with current professional knowledge
High - ANSWER ________-quality care involves providing patients with
appropriate services in a technically competent manner, with good
communication, shared decision-making, and cultural sensitivity
- Competent care
- Cost effective care
- Meets the needs of the patient
- Utilizes hospital resources in a cost effective way
- Meets and/or exceeds an established standard - ANSWER Quality
healthcare includes:
poor
optimal - ANSWER The scope of quality care ranges from _______
quality outcomes to _____________ quality outcomes.
- Patient care outcomes
- Patient satisfaction
- Delivery of care based on latest evidence
- Delivery of care that is safe
- Delivery of care that is patient-centered
- Effective resource utilization - ANSWER The scope of quality care
includes:
Quality improvement - ANSWER Systematic and continuous actions that
lead to measurable improvements in healthcare services and the health
status of targeted patient groups
quality - ANSWER Cost-effective care is ______________ care.
,TRUE - ANSWER T or F: Quality improvement affects physiological
outcomes as well as legal and ethical issues and informatics systems
reduce - ANSWER Some ways in which healthcare quality can be
improved include properly using advance directives, following privacy
laws, and striving to ____________ errors.
consent - ANSWER Quality improvement through clinical trials requires
legal ____________ by the client, and researchers must confirm that the
treatment is ethical
informatics - ANSWER QI involves using ___________________ to
accurately record a client's medical history and shares results of
diagnostic tests for current and future use and to share client information
with relevant healthcare providers in an efficient manner.
Quality management - ANSWER Includes evaluation of medical and
nursing processes for quality and effectiveness compared to accepted
standards in order to correct problems before they harm clients and to
prevent errors in treatment
Aims to provide cost-effective care by preventing overuse, misuse, and
underuse of medical resources
98,000 - ANSWER In its report To Err is Human: Building a Safer Health
System, the IOM stated that medical errors account for approximately
_______________ deaths per year.
preventable - ANSWER Internal reviews of 10 North Carolina hospitals
found that more than 60% of identified harms (i.e. adverse events
associated with procedures, medications, infections, diagnostic tests,
and falls) were _____________________.
temporary - ANSWER Most adverse outcomes stemming from these
events were _________________, but some caused permanent harm,
were life threatening, or contributed to the client's death.
, TRUE - ANSWER T or F: Preventable events were linked to medical
errors, substandard care, and lack of client monitoring and assessment.
disorganized - ANSWER In 2001, the IOM released a follow-up report
entitled Crossing the Quality Chasm: A New Health System for the 21st
Century that concluded that the current healthcare system is too
___________________ to adequately care for individuals with multiple
chronic illnesses. It suggested that a new healthcare system should be
developed that improves care, partly through the use of rapidly
advancing technology.
1. Safe
2. Effective
3. Patient-centered
4. Timely
5. Efficient
6. Equitable - ANSWER The IOM proposed 6 aims for improvement:
Safe - ANSWER IOM aim that involves avoiding injuries to patients from
the care that is intended to help them
Health care provider demonstrates knowledge base on health/illness
status of individual or groups
Provides sound decision making in care of individuals/groups
Acts within scope of practice of license
Conforms to standards of practice for both self and patients
Effective - ANSWER IOM aim that involves providing services based on
scientific knowledge to all who could benefit and refraining from
providing services to those not likely to benefit (avoiding underuse and
overuse)
Addresses health problems of most vulnerable groups
Integrates curative and preventative services
