In the business world.. - ANSWER you start from a deficit of trust.
In the business world, one of your first goals should be to - ANSWER
establish credibility with colleagues, clients, customers, and other
contacts.
Does the public increasingly view companies with less or more trust? -
ANSWER Less
Post-trust era - ANSWER the public overwhelmingly views businesses
as operating against the public's best interests, and the majority of
employees view their leaders and colleagues skeptically.
Credibility - ANSWER your reputation for being trustworthy. the degree
to which others believe or trust in you
What is the role of trust in the post trust era? - ANSWER Operating from
a position of trut or credibility is one of the first things you should
consider as you communicate. The goal should be to gain trust and
credibility.
Does the public increasingly view companies with less trust or more
tust? - ANSWER Less
What are the three components in establishing credibility? - ANSWER
Competence, caring, and character.
Competence - ANSWER refers to the knowledge and skills needed to
accomplish business tasks, approach business problems, and get a job
done.
What is competence usually judged on? - ANSWER Your track record of
success and achievement
, How do people develop competence? - ANSWER Through study,
observation, practice, and real-world experiences
Caring - ANSWER implies understanding the interests of others,
cultivating a sense of community, and demonstrating accountability
People distrust individuals who are perceived as... - ANSWER
unconcerned about the interests of others or disinterested in causes
above and beyond themselves.
How do effective communicators gain trust? - ANSWER By connecting
with others - seeking to understand others' needs, wants, opinions,
feelings, and aspirations
How do the most effective business leaders in today's corporate posiions
rise to their positions? - ANSWER Their sense of community and
teamwork
"our/your needs" versus "your needs" - ANSWER engenders trust and
helps you come up with solutions that achieve mutual benefit
sense of accountability - ANSWER involves a feeling of responsibility to
stakeholders and a duty to other employees and customers
character - ANSWER refers to a reputation for staying true to
commitments made to stakeholders and adhering to high moral and
ethical values
business ethics - ANSWER the commonly accepted beliefs and
principles in the business community for acceptable behavior
transparency - ANSWER involves sharing all relevant information with
stakeholders
code of conduct - ANSWER code of ethics
In the business world, one of your first goals should be to - ANSWER
establish credibility with colleagues, clients, customers, and other
contacts.
Does the public increasingly view companies with less or more trust? -
ANSWER Less
Post-trust era - ANSWER the public overwhelmingly views businesses
as operating against the public's best interests, and the majority of
employees view their leaders and colleagues skeptically.
Credibility - ANSWER your reputation for being trustworthy. the degree
to which others believe or trust in you
What is the role of trust in the post trust era? - ANSWER Operating from
a position of trut or credibility is one of the first things you should
consider as you communicate. The goal should be to gain trust and
credibility.
Does the public increasingly view companies with less trust or more
tust? - ANSWER Less
What are the three components in establishing credibility? - ANSWER
Competence, caring, and character.
Competence - ANSWER refers to the knowledge and skills needed to
accomplish business tasks, approach business problems, and get a job
done.
What is competence usually judged on? - ANSWER Your track record of
success and achievement
, How do people develop competence? - ANSWER Through study,
observation, practice, and real-world experiences
Caring - ANSWER implies understanding the interests of others,
cultivating a sense of community, and demonstrating accountability
People distrust individuals who are perceived as... - ANSWER
unconcerned about the interests of others or disinterested in causes
above and beyond themselves.
How do effective communicators gain trust? - ANSWER By connecting
with others - seeking to understand others' needs, wants, opinions,
feelings, and aspirations
How do the most effective business leaders in today's corporate posiions
rise to their positions? - ANSWER Their sense of community and
teamwork
"our/your needs" versus "your needs" - ANSWER engenders trust and
helps you come up with solutions that achieve mutual benefit
sense of accountability - ANSWER involves a feeling of responsibility to
stakeholders and a duty to other employees and customers
character - ANSWER refers to a reputation for staying true to
commitments made to stakeholders and adhering to high moral and
ethical values
business ethics - ANSWER the commonly accepted beliefs and
principles in the business community for acceptable behavior
transparency - ANSWER involves sharing all relevant information with
stakeholders
code of conduct - ANSWER code of ethics
