FST 109 MIDTERM 1 |
149 QUESTIONS |
WITH COMPLETE
SOLUTIONS!!
FST 109
OCTOBER 23, 2024
EVATEE
,FST 109 MIDTERM 1 | 149 QUESTIONS |
WITH COMPLETE SOLUTIONS!!
Why is quality assurance important? Answer - Nostalgia factor; we need
consistency.
- we know that although the products contain the same ingredients, there are
different sources of those ingredients.
What allows for companies to be able to adapt to demand during changing
times? Answer - A robust quality assurance system.
- ex: during the coronavirus pandemic, wine making companies started making
hand sanitizer
What is quality assurance (QA)? Answer - A management system to guarantee
the quality and safety of products.
- describes the control, evaluation, and audit of a food production system
- represents planned and systematic actions necessary to provide adequate
confidence that a product or service will satisfy given requirements or quality.
- a strategic management function that establishes policies, adapts programs to
meet established goals, and provides confidence that these measures are being
effectively applied.
- ex: when USDA representative comes over, have documentation of
temperature check, time check, etc.
What is the primary function of QA? Answer - Provide confidence for the
management and the customers.
,What is quality control (QC)? Answer - Refers to the operational techniques
and activities that are used to fulfill requirements for quality.
What is quality? Answer - - Make a product what it is, conforming to
requirements or specifications
- Quality may be defined in different manners depending in the interest of the
manufacturers or how they want to impress it upon their consumers
- Quality-like terms can be subjective (e.g., effectiveness, satisfaction)
What is manufacturing-based definition of quality? Answer - - Specifies the
product characteristics
- More closely the manufacturing can conform to those requirements, the
better the quality of the product.
- Ex:
1. instant oats (steamed and rolled) vs. steel-cut vs. rolled oats
2. double washed salad mix vs. triple washed salad mix
What is the value-based definition of quality? Answer - - The degree of
excellence at an acceptable price and the control of variability at an acceptable
cost.
- Value comprises the price and the quality of product and service.
- Ex: generic brand vs. brand name food
What is the user-based definition of quality? Answer - - User determines the
quality of the products or the "fitness of use"
- Ex:
1. ready-to-eat microwaveable dinners vs. other forms of manufactured
dinners
- determine if reheat time is accurate to what is advertised
, - does a component of the dish satisfy an individual's standards?
2. subscription services
What is design in regards to dimensions of quality? Answer - - Determines the
market segment
- not only an engineering decision, but should also involve customers,
manufacturing experts, and other stakeholders.
What are the 8 dimensions of quality standards? Answer - 1. Performance
2. Features
3. Reliability
4. Conformance
5. Durability
6. Serviceability
7. Aesthetics
8. Perceived Quality
What is performance of quality? Answer - Refers to the primary operating
characteristics of the product or service.
- characteristics are measurable
- ex: live bacteria in dietary supplements (are the proper amount of cells given
to what is promised?)
What are features of quality? Answer - Refers to the additional characteristics
of the product that enhance its appeal to users
- ex: two-day shipping vs. regular delivery
149 QUESTIONS |
WITH COMPLETE
SOLUTIONS!!
FST 109
OCTOBER 23, 2024
EVATEE
,FST 109 MIDTERM 1 | 149 QUESTIONS |
WITH COMPLETE SOLUTIONS!!
Why is quality assurance important? Answer - Nostalgia factor; we need
consistency.
- we know that although the products contain the same ingredients, there are
different sources of those ingredients.
What allows for companies to be able to adapt to demand during changing
times? Answer - A robust quality assurance system.
- ex: during the coronavirus pandemic, wine making companies started making
hand sanitizer
What is quality assurance (QA)? Answer - A management system to guarantee
the quality and safety of products.
- describes the control, evaluation, and audit of a food production system
- represents planned and systematic actions necessary to provide adequate
confidence that a product or service will satisfy given requirements or quality.
- a strategic management function that establishes policies, adapts programs to
meet established goals, and provides confidence that these measures are being
effectively applied.
- ex: when USDA representative comes over, have documentation of
temperature check, time check, etc.
What is the primary function of QA? Answer - Provide confidence for the
management and the customers.
,What is quality control (QC)? Answer - Refers to the operational techniques
and activities that are used to fulfill requirements for quality.
What is quality? Answer - - Make a product what it is, conforming to
requirements or specifications
- Quality may be defined in different manners depending in the interest of the
manufacturers or how they want to impress it upon their consumers
- Quality-like terms can be subjective (e.g., effectiveness, satisfaction)
What is manufacturing-based definition of quality? Answer - - Specifies the
product characteristics
- More closely the manufacturing can conform to those requirements, the
better the quality of the product.
- Ex:
1. instant oats (steamed and rolled) vs. steel-cut vs. rolled oats
2. double washed salad mix vs. triple washed salad mix
What is the value-based definition of quality? Answer - - The degree of
excellence at an acceptable price and the control of variability at an acceptable
cost.
- Value comprises the price and the quality of product and service.
- Ex: generic brand vs. brand name food
What is the user-based definition of quality? Answer - - User determines the
quality of the products or the "fitness of use"
- Ex:
1. ready-to-eat microwaveable dinners vs. other forms of manufactured
dinners
- determine if reheat time is accurate to what is advertised
, - does a component of the dish satisfy an individual's standards?
2. subscription services
What is design in regards to dimensions of quality? Answer - - Determines the
market segment
- not only an engineering decision, but should also involve customers,
manufacturing experts, and other stakeholders.
What are the 8 dimensions of quality standards? Answer - 1. Performance
2. Features
3. Reliability
4. Conformance
5. Durability
6. Serviceability
7. Aesthetics
8. Perceived Quality
What is performance of quality? Answer - Refers to the primary operating
characteristics of the product or service.
- characteristics are measurable
- ex: live bacteria in dietary supplements (are the proper amount of cells given
to what is promised?)
What are features of quality? Answer - Refers to the additional characteristics
of the product that enhance its appeal to users
- ex: two-day shipping vs. regular delivery
