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Module 1 - Medical Assistant Roles, Responsibilities, Scope of Practice, and Titles

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Module 1 - Medical Assistant Roles, Responsibilities, Scope of Practice, and Titles

Institution
Scope And Standards Of Practice
Course
Scope and Standards of Practice

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Module 1 - Medical Assistant
Roles, Responsibilities, Scope of
Practice, and Titles latest update
2024
The MA can be cross-trained to perform both ____ and ____ duties.
-administrative
-clinical
MA administrative duties:

-Scheduling patient appointments
-Patient registration (___,____, and ____)
-Updating and working in patient records
-Sending ____ to insurance
-Collecting patient responsibility amounts (___, ___, and ____)
-demographics, payer information, compliance forms
-claims
-copays, coinsurance, deductible
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, MA clinical duties:

-Collecting and processing lab specimens
-Performing diagnostic testing (____ and ____)
-Preparing and cleaning examination rooms
-Preparing the patient for evaluation and procedure
-Measuring _____
-Preparing medications and administering ______
-EKG, spirometry
-vital signs
-immunizations
An MA achieves credentialing by passing a
national certification exam.
In addition to traditional responsibilities, medical assistants are doing
more patient ____ and _____ work
-navigation
-care coordination
In this role, medical assistants can guide patients as they journey through
the health care system—helping them understand _____ and _______ and
helping them connect to the _____
-what is happening
-what steps they need to take
-right specialists.
To effectively support the patient in this way, the MA will often need to
coordinate with ______, both within the ____ and externally with ____
-other members of the patient care team
-clinic
-specialty care teams
The MA may ask questions on the patient's behalf to nurses and providers
within the team to better understand the ____ and provide the information
to the patient in a ______ way.
-plan of care
-clear, easily understood
When coordinating with other teams, medical assistants can provide
helpful context about the patient's ______ of health and ____ to care, as well
as support the patient in being scheduled appropriately and in a _____ with
specialists.

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Institution
Scope and Standards of Practice
Course
Scope and Standards of Practice

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