©GRACEAMELIA 2024/2025 ACADEMIC YEAR. ALL RIGHTS RESERVED
FIRST PUBLISH OCTOBER 2024
IME 430 (Quality Engineering) Midterm
Exam Study Guide Solutions
costs of quality - Ans:✔✔-prevention (planning stage, product design), appraisal (inspection/testing),
internal failure (scrap/rework, in process), external failure (fails at customer)
quality - Ans:✔✔-fitness for use
quality improvement - Ans:✔✔-reduction of variability
DMAIC - Ans:✔✔-define, measure, analyze, improve, control
quality characteristics - Ans:✔✔-physical (length, weight, voltage, viscosity), sensory (taste, appearance,
color), time orientation (reliability, durability, serviceability), variable (continuous measurement),
attribute (discrete measurement i.e. pass or fail)
control chart - Ans:✔✔-data shown over time to see product performance
not all products containing a ___ are ____ - Ans:✔✔-defect, defective
statistical quality methods - Ans:✔✔-DOE, SPC, acceptance sampling
Page 1/9
, ©GRACEAMELIA 2024/2025 ACADEMIC YEAR. ALL RIGHTS RESERVED
FIRST PUBLISH OCTOBER 2024
DOE - Ans:✔✔-off line, key factors influencing process
SPC - Ans:✔✔-statistical process control, control charts, monitoring process on line
acceptance sampling - Ans:✔✔-take some from the whole to pass/fail
6 sigma is how many ppm? - Ans:✔✔-3.4
Walter Andrew Sherwart - Ans:✔✔-father of statistical quality control, control charts, DMAIC cycle--
Sherwart Cycle
William Edward Deming - Ans:✔✔-14 points for management, TQM movement, took many ideologies
from Sherwart
Philip Bayard Crosby - Ans:✔✔-"do it right the first time", 6 sigma and lean tools foundation, wrote
books about quality (4 absolutes of quality management)
Joseph Moses Juran - Ans:✔✔-wrote quality control handbook, fitness for use in terms of design,
conformance, availability, safety, field use, needs of customer, top down management
statistical control - Ans:✔✔-process operates only with chance causes of variability (natural variability)
prevention - Ans:✔✔-planning stage
appraisal - Ans:✔✔-inspection at each stage of process
Page 2/9
FIRST PUBLISH OCTOBER 2024
IME 430 (Quality Engineering) Midterm
Exam Study Guide Solutions
costs of quality - Ans:✔✔-prevention (planning stage, product design), appraisal (inspection/testing),
internal failure (scrap/rework, in process), external failure (fails at customer)
quality - Ans:✔✔-fitness for use
quality improvement - Ans:✔✔-reduction of variability
DMAIC - Ans:✔✔-define, measure, analyze, improve, control
quality characteristics - Ans:✔✔-physical (length, weight, voltage, viscosity), sensory (taste, appearance,
color), time orientation (reliability, durability, serviceability), variable (continuous measurement),
attribute (discrete measurement i.e. pass or fail)
control chart - Ans:✔✔-data shown over time to see product performance
not all products containing a ___ are ____ - Ans:✔✔-defect, defective
statistical quality methods - Ans:✔✔-DOE, SPC, acceptance sampling
Page 1/9
, ©GRACEAMELIA 2024/2025 ACADEMIC YEAR. ALL RIGHTS RESERVED
FIRST PUBLISH OCTOBER 2024
DOE - Ans:✔✔-off line, key factors influencing process
SPC - Ans:✔✔-statistical process control, control charts, monitoring process on line
acceptance sampling - Ans:✔✔-take some from the whole to pass/fail
6 sigma is how many ppm? - Ans:✔✔-3.4
Walter Andrew Sherwart - Ans:✔✔-father of statistical quality control, control charts, DMAIC cycle--
Sherwart Cycle
William Edward Deming - Ans:✔✔-14 points for management, TQM movement, took many ideologies
from Sherwart
Philip Bayard Crosby - Ans:✔✔-"do it right the first time", 6 sigma and lean tools foundation, wrote
books about quality (4 absolutes of quality management)
Joseph Moses Juran - Ans:✔✔-wrote quality control handbook, fitness for use in terms of design,
conformance, availability, safety, field use, needs of customer, top down management
statistical control - Ans:✔✔-process operates only with chance causes of variability (natural variability)
prevention - Ans:✔✔-planning stage
appraisal - Ans:✔✔-inspection at each stage of process
Page 2/9
