©GRACEAMELIA 2024/2025 ACADEMIC YEAR. ALL RIGHTS RESERVED
FIRST PUBLISH OCTOBER 2024
NUR 4040 Exam 2: Planned Change
Practice Questions and Answers
What is change? - Ans:✔✔-The process of making something different from what it was
A deliberate effort to make something happen
To alter or transform
Change is a continually unfolding process rather than an either/or event (Sullivan and Decker, 2009)
What are personal, professional, and organizational changes? - Ans:✔✔-Personal Change
Alteration made voluntarily for one's own reasons (usually self improvement)
Professional Change
Page 1/19
, ©GRACEAMELIA 2024/2025 ACADEMIC YEAR. ALL RIGHTS RESERVED
FIRST PUBLISH OCTOBER 2024
Alteration made in a position or job such as obtaining education or credentials
Organizational Change
Planned organizational alteration to generally improve efficiency
Why do people resist change? - Ans:✔✔-Fear of the Unknown or fear of failure
Lack of Trust
Fear of losing something of Value
Belief that change is not good for the organization
Loss of Stature or income
Vested interest in the status quo
What are the 4 targets of change? - Ans:✔✔-Knowledge - takes least time and effort
Attitude -
Individual behavior -
Group behavior - takes most time and effort
Page 2/19
, ©GRACEAMELIA 2024/2025 ACADEMIC YEAR. ALL RIGHTS RESERVED
FIRST PUBLISH OCTOBER 2024
What is a change agent? - Ans:✔✔-Person responsible for changing the target system
A person who initiates and assumes the responsibility for managing a change in an organization
Uses their personal, professional and managerial knowledge and skills to lead or influence change and to
build trust in the team
Characteristics and personal qualities of change agents? - Ans:✔✔-Respected member of organization or
community
Possess excellent communication skills
Understands the change process
Knows how the group functions
Trusted by others
Participates actively in change process
Power bases
Page 3/19
FIRST PUBLISH OCTOBER 2024
NUR 4040 Exam 2: Planned Change
Practice Questions and Answers
What is change? - Ans:✔✔-The process of making something different from what it was
A deliberate effort to make something happen
To alter or transform
Change is a continually unfolding process rather than an either/or event (Sullivan and Decker, 2009)
What are personal, professional, and organizational changes? - Ans:✔✔-Personal Change
Alteration made voluntarily for one's own reasons (usually self improvement)
Professional Change
Page 1/19
, ©GRACEAMELIA 2024/2025 ACADEMIC YEAR. ALL RIGHTS RESERVED
FIRST PUBLISH OCTOBER 2024
Alteration made in a position or job such as obtaining education or credentials
Organizational Change
Planned organizational alteration to generally improve efficiency
Why do people resist change? - Ans:✔✔-Fear of the Unknown or fear of failure
Lack of Trust
Fear of losing something of Value
Belief that change is not good for the organization
Loss of Stature or income
Vested interest in the status quo
What are the 4 targets of change? - Ans:✔✔-Knowledge - takes least time and effort
Attitude -
Individual behavior -
Group behavior - takes most time and effort
Page 2/19
, ©GRACEAMELIA 2024/2025 ACADEMIC YEAR. ALL RIGHTS RESERVED
FIRST PUBLISH OCTOBER 2024
What is a change agent? - Ans:✔✔-Person responsible for changing the target system
A person who initiates and assumes the responsibility for managing a change in an organization
Uses their personal, professional and managerial knowledge and skills to lead or influence change and to
build trust in the team
Characteristics and personal qualities of change agents? - Ans:✔✔-Respected member of organization or
community
Possess excellent communication skills
Understands the change process
Knows how the group functions
Trusted by others
Participates actively in change process
Power bases
Page 3/19
