FIRST PUBLISH OCTOBER 2024
NURS 1170- Final Exam Study Guide
with Complete Solutions
nonverbal communication - Ans:✔✔-messages expressed by other than linguistic mean.
messages transmitted by: - Ans:✔✔-vocal cues, nonlinguistic dimensions, and common nonverbal
aspects.
vocal cues - Ans:✔✔-sighs and laughs.
nonlinguistic dimensions of the spoken word - Ans:✔✔-volume, rate, and pitch.
features most people think of when they consider nonverbal communication - Ans:✔✔-body language,
gestures, facial expressions, and posture.
sign language is... - Ans:✔✔-symbolic in nature, like words (not nonverbal)
vocal (verbal) - Ans:✔✔-spoken language
vocal (non verbal) - Ans:✔✔-signs, snorts, grunts, laughter tone, pitch, rate, laughter
nonvocal (verbal) - Ans:✔✔-sign language, emblems
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nonvocal (nonverbal) - Ans:✔✔-illustrators, adaptors, facial expressions body orientation
nonverbal skills are... - Ans:✔✔-vital
nonverbal skills include: - Ans:✔✔-effective personal nonverbal skills
nonverbal skills also include: - Ans:✔✔-ability to read and respond to other's nonverbal communication
All behaviour has... - Ans:✔✔-communication value
communication is... - Ans:✔✔-continuous
nonverbal behaviours can be... - Ans:✔✔-intentional
nonverbal behaviours can also be... - Ans:✔✔-unintentional
nonverbal communication is... - Ans:✔✔-primarily relational
visual and vocal dimensions makes... - Ans:✔✔-communication richer and enhances understanding
Emailing/Texting tend to rely on emoji's, which can be.... - Ans:✔✔-ambiguous
content and timing of messages... - Ans:✔✔-matters
nonverbal behaviours that duplicate the content of a verbal message is... - Ans:✔✔-repeating
nonverbal behaviour that reinforces a verbal message is.... - Ans:✔✔-complementing
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nonverbal behaviours that takes the place of a verbal message is... - Ans:✔✔-substituting
nonverbal behaviours that emphasize part of a verbal message is... - Ans:✔✔-accenting
a function of nonverbal communication in which nonverbal cues control the flow of verbal
communication between and among individuals is... - Ans:✔✔-regulating
nonverbal behaviour that is inconsistent with a verbal message is... - Ans:✔✔-contradicting
situation in which a person's words are incongruent with his or her nonverbal behaviour is... - Ans:✔✔-
mixed messages
repeating your instructions nonverbally by pointing north. - Ans:✔✔-example of repeating
saying "thank you" with a sincere expression/tone versus an insincere expression/tone - Ans:✔✔-
example of complementing
sometimes used when communicators are reluctant to express their feelings- instead, they sign, roll their
eyes, yawn, or flick their hair. - Ans:✔✔-example of substituting
using nonverbal devices to emphasize oral messages- pointing an accusing finger adds emphasis to
criticism, or emphasizing certain words with the voice. - Ans:✔✔-examples of accenting
nodding (understanding), looking away (lack of attention), moving toward the door (ending convo). Don't
guarantee other party's interpretation of such. - Ans:✔✔-example of regulating
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