©GRACEAMELIA 2024/2025 ACADEMIC YEAR. ALL RIGHTS RESERVED
FIRST PUBLISH OCTOBER 2024
NURS1170 Exam Questions and Answers
Updated 2024
Why we communicate? (LA1) - Ans:✔✔-1) Physical Needs
2) Identity needs
3) Social needs
4) Practical needs
Maslow's hierarchy of needs (LA1) - Ans:✔✔-1. Self-actualization- desire to become the most that one
can be
2. Esteem- respect, self-esteem, status, recognition, strength, freedom
3. Love and belonging- friendship, intimacy, family, sense of connection
4. Safety needs- personal security, employment, resources, health, property
5. Physiological- air, water, food, shelter, sleep, clothing, reproduction
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, ©GRACEAMELIA 2024/2025 ACADEMIC YEAR. ALL RIGHTS RESERVED
FIRST PUBLISH OCTOBER 2024
The process of communication (linear communication model) (LA1) - Ans:✔✔-Encodes--> message-->
decodes
(only one way)
The process of communication (transactional communication model) (LA1) - Ans:✔✔-responds/decodes
<--> message <--> decodes/responds
(goes both ways)
The process of communication (interpersonal communication) (LA1) - Ans:✔✔-Interpersonal
communication: continuous transactional process involving participants who occupy different but
overlapping environments and create relationships through the exchange of messages, many of which
are affected by external, physiological, and psychological noise.
Communication principles (LA1) - Ans:✔✔--Can be intentional and unintentional
-Communication is irreversible
-It is impossible not to communicate
-Communication is unrepeatable
-Communication has content and relational dimensions
Communication misconceptions (LA1) - Ans:✔✔--More communication is better
Page 2/33
, ©GRACEAMELIA 2024/2025 ACADEMIC YEAR. ALL RIGHTS RESERVED
FIRST PUBLISH OCTOBER 2024
-Meaning are in words
-Successful communication always involves shared understanding
-A single person or event causes another's reaction
-Communication can solve all problems
Relational messages (LA1) - Ans:✔✔-1) Affinity- degree people appreciate one another
2) Immediacy- degree of interest/attention
3) Respect- social need to be held in esteem by others
4) Control- degree of power to influence one another
3 types of relationships (LA1) - Ans:✔✔-1) Social- short amount of time and intimacy
2) Close- friendships, romantic, martial, family
3) Therapeutic- purposeful-directed by nurse: help/helpee
Communication competence (LA1) - Ans:✔✔--No ideal way to communicate
-Competence is situational
-Competence is relational
Page 3/33
, ©GRACEAMELIA 2024/2025 ACADEMIC YEAR. ALL RIGHTS RESERVED
FIRST PUBLISH OCTOBER 2024
-Competence can be learned
Characteristics of competent communicators (LA1) - Ans:✔✔--Wide range of behaviors
-Ability to choose the most appropriate behaviors
-Skill at preforming behaviors
-Cognitive complexity
-Empathy
-Self monitoring
-Commitment
Communication with diversity and inclusion in mind (LA1) - Ans:✔✔--Motivation
-Tolerance for ambiguity
-Open-mindedness
-Knowledge and skill
Metacommunication (LA1) - Ans:✔✔--Communication about communication
ex. "I wish we could stop arguing so much"
Page 4/33
FIRST PUBLISH OCTOBER 2024
NURS1170 Exam Questions and Answers
Updated 2024
Why we communicate? (LA1) - Ans:✔✔-1) Physical Needs
2) Identity needs
3) Social needs
4) Practical needs
Maslow's hierarchy of needs (LA1) - Ans:✔✔-1. Self-actualization- desire to become the most that one
can be
2. Esteem- respect, self-esteem, status, recognition, strength, freedom
3. Love and belonging- friendship, intimacy, family, sense of connection
4. Safety needs- personal security, employment, resources, health, property
5. Physiological- air, water, food, shelter, sleep, clothing, reproduction
Page 1/33
, ©GRACEAMELIA 2024/2025 ACADEMIC YEAR. ALL RIGHTS RESERVED
FIRST PUBLISH OCTOBER 2024
The process of communication (linear communication model) (LA1) - Ans:✔✔-Encodes--> message-->
decodes
(only one way)
The process of communication (transactional communication model) (LA1) - Ans:✔✔-responds/decodes
<--> message <--> decodes/responds
(goes both ways)
The process of communication (interpersonal communication) (LA1) - Ans:✔✔-Interpersonal
communication: continuous transactional process involving participants who occupy different but
overlapping environments and create relationships through the exchange of messages, many of which
are affected by external, physiological, and psychological noise.
Communication principles (LA1) - Ans:✔✔--Can be intentional and unintentional
-Communication is irreversible
-It is impossible not to communicate
-Communication is unrepeatable
-Communication has content and relational dimensions
Communication misconceptions (LA1) - Ans:✔✔--More communication is better
Page 2/33
, ©GRACEAMELIA 2024/2025 ACADEMIC YEAR. ALL RIGHTS RESERVED
FIRST PUBLISH OCTOBER 2024
-Meaning are in words
-Successful communication always involves shared understanding
-A single person or event causes another's reaction
-Communication can solve all problems
Relational messages (LA1) - Ans:✔✔-1) Affinity- degree people appreciate one another
2) Immediacy- degree of interest/attention
3) Respect- social need to be held in esteem by others
4) Control- degree of power to influence one another
3 types of relationships (LA1) - Ans:✔✔-1) Social- short amount of time and intimacy
2) Close- friendships, romantic, martial, family
3) Therapeutic- purposeful-directed by nurse: help/helpee
Communication competence (LA1) - Ans:✔✔--No ideal way to communicate
-Competence is situational
-Competence is relational
Page 3/33
, ©GRACEAMELIA 2024/2025 ACADEMIC YEAR. ALL RIGHTS RESERVED
FIRST PUBLISH OCTOBER 2024
-Competence can be learned
Characteristics of competent communicators (LA1) - Ans:✔✔--Wide range of behaviors
-Ability to choose the most appropriate behaviors
-Skill at preforming behaviors
-Cognitive complexity
-Empathy
-Self monitoring
-Commitment
Communication with diversity and inclusion in mind (LA1) - Ans:✔✔--Motivation
-Tolerance for ambiguity
-Open-mindedness
-Knowledge and skill
Metacommunication (LA1) - Ans:✔✔--Communication about communication
ex. "I wish we could stop arguing so much"
Page 4/33
