FIRST PUBLISH OCTOBER 2024
NURS4040 Ch 1 & 2 Exam Study Guide
Solutions
Decision Making - Ans:✔✔-complex, cognitive process of choosing a particular course of action; implies
that there was doubt about several courses of action and that a choice was made to eliminate the
uncertainty
Function Foreman - Ans:✔✔-A name given to managers during the era of Scientific Management
Decision Grid - Ans:✔✔-a decision-making tool that allows users to visually examine the alternatives and
compare each against the same criteria
Recognition-Primed Decision (RPD) Model - Ans:✔✔-Model for intuitive decision making to explain how
people can make effective decisions under time pressure and uncertainty.
Idealized Influence (Attributed) - Ans:✔✔-Factor 2 of full-range leadership theory; relies on the charisma
of the leader to create emotional ties with followers that build trust and confidence.
Human Relations Era - Ans:✔✔-1930-1970; a time period where management focused on the "human
element" in contrast to the productivity focus of the Scientific management era. This era developed the
concepts of participatory and humanistic management, emphasizing people rather than machines.
Page 1/10
, ©GRACEAMELIA 2024/2025 ACADEMIC YEAR. ALL RIGHTS RESERVED
FIRST PUBLISH OCTOBER 2024
Overgeneralizing - Ans:✔✔-type of inaccurate thinking that occurs when one believes that because A has
a particular characteristic, every other A also has the same characteristic; stereotypical thinking.
Intellectual Stimulation - Ans:✔✔-Factor 4 of full-range leadership theory; leaders challenge the
assumptions of followers' beliefs as well as analyze subordinates' problems and possible solutions.
Law of the Situation - Ans:✔✔-Idea espoused by Mary Parker Follett that the situation should determine
the directives for action after allowing everyone to know the problem; the origin of contingency
leadership.
Theory Z - Ans:✔✔-A theory put forth by Ouchi that organizations should emphasize/use consensus
decision making, fit employees to jobs, provide job security, use slower promotions, consider the long-
term consequences of management decision making, employ quality circles and guarantee of lifetime
employment, establish strong bonds of responsibility between superiors and subordinates, and
demonstrate a holistic concern for workers.
Absence of Leadership - Ans:✔✔-Ninth transactional factor of full-range leadership theory; this type of
non-leadership is generally laissez-faire in approach.
Problem-Based Learning (PBL) - Ans:✔✔-A learning strategy whereby learners work in groups to discuss
and analyze real-life problems; thus, they learn by problem solving.
Bureaucracy - Ans:✔✔-An institutional method for applying general rules to specific cases, thereby
making the actions of management fair and predictable; includes clear division of labor, a well-defined
Page 2/10