IPMA-HR Public Sector Essentials Exam Questions and
Answers
human resources management - ANSWER the design of formal systems in an
organization to a manage human talent for accomplishing organizational goals
human capital - ANSWER the collective value of the capabilities, knowledge, skills,
life experiences, and motivation of an organization workforce
core competency - ANSWER a unique capability that creates high value at which
an organization excels
productivity - ANSWER measure of quantity/quality of work done, considering cost
and resources
organizational culture - ANSWER shared values/beliefs that give members
meaning and provide them rules for behavior
expatriate - ANSWER citizen of country working in second county as employee of
company in the first country
host-country national - ANSWER citizen of one country working in that country and
employed by organization in second country
third country national - ANSWER citizen of one country, working in second country,
employed by organization in third country
hr generalist - ANSWER responsibility for performing a variety of activities
hr specialist - ANSWER has in-depth knowledge ad expertise in limited area of
human resources
strategy - ANSWER a plan an organization uses/follows for how to compete
successfully, survive and grow/ a general framework that provides guidance for the
action
strategic planning - ANSWER process of defining organizations strategy and
allocating resources towards its achievement
organizational mission - ANSWER the core reason for the existence of the
organization and what makes it unique
strategic hr management - ANSWER entails providing input into organizational
strategic planning and appropriate use of HR management practices to gain
competitive advantage
, multinational coroporation (MNC) - ANSWER a corporation that has facilities and
other assets in at least one other country than its home country
offshoring - ANSWER the relocation of a business process or operation by a
company from one country to another
hr planning - ANSWER process of analyzing and identifying the need four ad
availability of people so that the organization can meets its strategic objectives
environmental scanning - ANSWER assess external and internal environmental
conditions that effect an organization
succession planning - ANSWER identifying replacements of key employees
through orderly plan
forecasting - ANSWER using information from past and present to identify expected
current conditions
internal supply for this year (equation) - ANSWER current staffing level - projected
outflows + projected inflows
severance benefit - ANSWER temporary payments made to laid off employees to
ease the financial burden on employees
outsourcing - ANSWER transferring management and performance of business
functions to external providers
alternative work arrangements - ANSWER nontraditional schedules that provide
flexibility to employees
due diligence - ANSWER a comprehensive assess of all aspects of business being
combined
effectiveness - ANSWER ability to produce a specific desired effect or result that
can be measured
efficiency - ANSWER the degree to which operations are done in an economical
manner
hr metrics - ANSWER specific measures of hr performance indicators
hr analytics - ANSWER evidence-based approach to making hr decision on the
base of quantitative tools and models
hr benchmarking - ANSWER comparing the business results to industry standards
balanced scorecard - ANSWER a framework used to report a diverse set of
performance measures
return on investment - ANSWER calculation showing value of investment
Answers
human resources management - ANSWER the design of formal systems in an
organization to a manage human talent for accomplishing organizational goals
human capital - ANSWER the collective value of the capabilities, knowledge, skills,
life experiences, and motivation of an organization workforce
core competency - ANSWER a unique capability that creates high value at which
an organization excels
productivity - ANSWER measure of quantity/quality of work done, considering cost
and resources
organizational culture - ANSWER shared values/beliefs that give members
meaning and provide them rules for behavior
expatriate - ANSWER citizen of country working in second county as employee of
company in the first country
host-country national - ANSWER citizen of one country working in that country and
employed by organization in second country
third country national - ANSWER citizen of one country, working in second country,
employed by organization in third country
hr generalist - ANSWER responsibility for performing a variety of activities
hr specialist - ANSWER has in-depth knowledge ad expertise in limited area of
human resources
strategy - ANSWER a plan an organization uses/follows for how to compete
successfully, survive and grow/ a general framework that provides guidance for the
action
strategic planning - ANSWER process of defining organizations strategy and
allocating resources towards its achievement
organizational mission - ANSWER the core reason for the existence of the
organization and what makes it unique
strategic hr management - ANSWER entails providing input into organizational
strategic planning and appropriate use of HR management practices to gain
competitive advantage
, multinational coroporation (MNC) - ANSWER a corporation that has facilities and
other assets in at least one other country than its home country
offshoring - ANSWER the relocation of a business process or operation by a
company from one country to another
hr planning - ANSWER process of analyzing and identifying the need four ad
availability of people so that the organization can meets its strategic objectives
environmental scanning - ANSWER assess external and internal environmental
conditions that effect an organization
succession planning - ANSWER identifying replacements of key employees
through orderly plan
forecasting - ANSWER using information from past and present to identify expected
current conditions
internal supply for this year (equation) - ANSWER current staffing level - projected
outflows + projected inflows
severance benefit - ANSWER temporary payments made to laid off employees to
ease the financial burden on employees
outsourcing - ANSWER transferring management and performance of business
functions to external providers
alternative work arrangements - ANSWER nontraditional schedules that provide
flexibility to employees
due diligence - ANSWER a comprehensive assess of all aspects of business being
combined
effectiveness - ANSWER ability to produce a specific desired effect or result that
can be measured
efficiency - ANSWER the degree to which operations are done in an economical
manner
hr metrics - ANSWER specific measures of hr performance indicators
hr analytics - ANSWER evidence-based approach to making hr decision on the
base of quantitative tools and models
hr benchmarking - ANSWER comparing the business results to industry standards
balanced scorecard - ANSWER a framework used to report a diverse set of
performance measures
return on investment - ANSWER calculation showing value of investment
