2024 NEWEST ACTUAL EXAM 250 QUESTIONS AND CORRECT
DETAILED ANSWERS (VERIFIED ANSWERS) |ALREADY GRADED
A+
If the purchaser requests an annual statement of the trust account, what
information must you provide? (3) - ANSWER: 1. Value of the trust account
2. Types of investments held
3. Name of eligible depository
Each trust contract must contain (8) - ANSWER: 1. Amount deposited into trust
2. Date(s) amount(s) deposited
3. Contract date
4. Contract ID code
5. Name and address of purchaser
6. Total contract cost
7. Any refunds
8. Payments received
Where must trust money be kept? - ANSWER: In an individual or pooled trust
account
A contract is not enforceable unless: (8) - ANSWER: 1. Written and signed by both
parties
2. Complies with the FBCSA
3. Sets out purchaser's cancellation rights
4. Sets out supplies/ services with price of each
5. The operator provides a signed copy of the contract
6. A contract for purchase of internment rights
7. A contract for purchase of scattering rights
8. A contract for purchase of crematorium supplies/ services
How much can you issue for a deposit on cremated remains? - ANSWER: $350, which
can be put towards internment if the remains are unclaimed after 1 year
Once money goes into a trust it stays there until: (3) - ANSWER: 1. The recipient dies
2. The recipient cancels
3. The account matures
Each contract must contain: (8) - ANSWER: 1. Date of contract
2. Name, address and DOB of each recipient
3. Contact ID #
,4. Cancellation, refund and return policy
5. The names of anyone who can cancel the contract
6. Any warranties that come with the supplies or services
7. The address where the supplies/ services will be provided
8. Name of contract negotiator and license #
General Regulation states the purchaser must receive these (5) when signing a
contract. - ANSWER: 1. A consumer information guide
2. Operator's price list
3. Cancellation rights with an explanation
4. Explanation of financing options
5. Explanation of penalties and fees
A record for cremated remains must contain the following information. (2) -
ANSWER: 1. If claimed: name and address of person that claimed remains and date
picked up
2. If unclaimed: date and location of interment
All contracts must be written in.... and printed in...: (2) - ANSWER: 1. Plain English
2. Minimum 10 point font
If using a rental or pre-used casket, what must the FD state in the contract? (1) -
ANSWER: That the casket was pre-used. (Typically the 10th user is able to keep the
casket)
Who typically administers individual trust accounts? - ANSWER: A licensed FD or a
licensed Funeral Establishment Operator
Operators that are required to make their records ___________ when they stop
operating a business. - ANSWER: Available to the public
If a purchaser, family representative or family member asks for a record of the
cremated remains, what must the FD provide? For what fee? - ANSWER: A record,
free of charge
Who typically administers a pooled trust account? - ANSWER: A third party operator
How long must contracts or records be kept for? (Min.) - ANSWER: 6 years minimum
If the operator has cremated remains, a ______________ must be kept if they are
not in their possession for immediate disposition. - ANSWER: Record
,After how long does a FD have the right to inter unclaimed cremated remains? -
ANSWER: After 1 year
What are funeral homes entitled to keep if a contract is cancelled after the 35 day
cooling off period? - ANSWER: A 10% cancellation fee with a maximum of $350
On the or after the 30th day when the contract was signed, what is the recipient
entitled to? (1) - ANSWER: A full refund if supplies/ services have not been provided
After trust money is deposited and interest is gained, where must the interest be
deposited? (1) - ANSWER: In the trust fund in it's own account
If you need to deposit trust money for less than 35 days, where can it be deposited?
(1) - ANSWER: Into the business' account under the business operator's name
If anyone has a reason to believe that a person died due to certain reasons they are
to immediately notify which 2 people? - ANSWER: 1. A coroner
2. A police officer
What is a misadventure? - ANSWER: An unlucky event/ a bad experience or accident
that's usually minor
What is negligence? - ANSWER: Failing to take proper care of something or someone
What is misconduct? - ANSWER: Wrong behaviour or activity that is illegal or morally
wrong
What is malpractice? - ANSWER: Careless, wrong or illegal actions by someone who
is performing a duty (doctor)
An autopsy is to be conducted when a person dies while living in in one of these
institutions (5) - ANSWER: 1. A charitable institution (women's shelter)
2. Children's residence (foster care)
3. A facility for people with developmental disabilities
4. A psychiatric facility for people with health disorders
5. A hospital IF the deceased was transferred there from one of the places listed
above
When a person dies while in the care of (which 4 places) but not on the actual
property, an autopsy will be be decided by the coroner. - ANSWER: 1. Psychiatric
facility
2. Correctional facility
3. Temporary detention centre
4. Secure or open youth detention of any kind
, The applicable person in charge must notify the coroner is a person dies in any of
which 6 circumstances and the coroner will make a decision (autopsy or not) -
ANSWER: 1. On the property of any place
2. In a youth detention centre
3. In the custody of a peace officer
4. Psychiatric facility
5. Secure treatment program
6. A worker dying as a result of an accident at a construction site, or in a mine
No person shall embalm dead human bodies unless: (2 things) - ANSWER: 1. A
licensed funeral director working on behalf of a funeral establishment operator
2. A student enrolled in an education program and working under an instructor/
licensed Class 1 Funeral Director
No person shall act as a sale representative unless the person holds a... - ANSWER:
License as a sales representative
If a licensee makes a false or misleading statement on any type of advertisement
relating to the sale of licensed supplies/ services. What can the registrar do? (3
things) - ANSWER: 1. Order the discontinuance of the material
2. Order the licensee to withdraw the statement or publish a correction equal to the
original
3. Order both a discontinuance and a withdrawal/ correction
The 'Prohibitions Against Soliciting' section does not prohibit a licensee from... (2
things) - ANSWER: 1. Contacting a person at the request of that person/ client
2. Contacting another licensee or business for the purpose of soliciting a contract for
supplies not used as a personal use/ benefit
No licensee or other person shall contact (by phone or in person) a person for the
purpose of... - ANSWER: Soliciting a contract (for the sale of a licensed supply or
service)
No licensee or other person shall contact a person in which type of facilities for the
purpose of soliciting a contract for the sale of a licensed supply or service? (3 things)
- ANSWER: 1. A hospital
2. Long-term home
3. Hospice
No licensee shall make a misleading/deceptive statement or assist in falsifying or
council another person to falsify any information or document relating to... (1 thing)
- ANSWER: 1. The sale of licensed supplies or services
What 4 things must appear on any sign or written advertisement other than business
cards used to promote the sale of licensed supplies/services. - ANSWER: 1.
Operator's name
2. Operator's business name (if different from op's name)