CNA Foundations of Resident Care 77 Questions and Answers.

CNA Foundations of Resident Care 77
Questions and Answers
Communication -

✅the process of exchanging information with others by sending and receiving messages.



Verbal Communication -

✅communication involving the use of spoken or written words or sounds.



Nonverbal Communication -

✅communication that does not use words.



Objective Information -

✅information based on what a person sees, hears, touches, or smells; also called signs.



Subjective Information -

✅information that a person cannot or did not observe, but is based on something reported to the
person that may or may not be true; also called symptoms.



Incontinence -

✅the inability to control the bladder or bowels.



Cliches -

✅phrases that are used over and over again and do not really mean anything.



Defense Mechanisms -

✅unconscious behaviors used to release tension or cope with stress.



Culture -

, ✅a system of learning beliefs and behaviors that is practiced by a group of people and is often
passed on from one generation to the next.



Impairment -

✅a loss of function or ability.



Mental Health -

✅the normal functioning of emotional and intellectual abilities.



Mental Health Disorder -

✅a disorder that affects a person's abilities to function and often causes inappropriate behavior;
confusion, disorientation, agitation, and anxiety are common symptoms.



Combative -

✅violent or hostile.



Body Mechanics -

✅the way the parts of the bodywork together when a person moves.



Posture -

✅the way a person holds and positions his body.



Fracture -

✅a broken bone.



Disorientation -

✅confusion about person, place, or time.



Scalds -

✅burns caused by hot liquids.



Abrasion -