©BRIGHTSTARS EXAM SOLUTIONS
10/23/2024 11:19 PM
Assignment 1 Exam Questions And Answers
100% Pass
The process of measuring, analyzing, enhancing, and then controlling processes once they have
been brought within the narrow Six Sigma quality tolerances or standards is referred to as the -
answer✔Six Sigma process
Which of the following are the core values of Total Quality Management? (Check all that apply.)
- answer✔Methods and processes are developed to match the requirements of internal and
external customers.
Quality is developed into a product or service so that errors are prevented from occurring.
Which of the following is an issue caused when companies embrace social networking? -
answer✔It may result in employees wasting time or offending or harassing their co-workers.
Which of the following is a flaw of the instructional system design model? - answer✔It adds
time and expense to creating a training program.
Which of the following are part of nontraditional employment? (Check all that apply.) -
answer✔The use of independent contractors
The use of contract company workers
The use of freelancers
Identify a true statement about the Malcolm Baldrige National Quality Award. - answer✔The
award winners usually do well in human resource practices, including training and development.
_____ is the most comprehensive standard, as it provides a set of requirements for a quality
management system for all organizations, both private and public. - answer✔ISO 9001:2008
The objective of Six Sigma is to _____. - answer✔develop a total business focus on serving the
customer
, ©BRIGHTSTARS EXAM SOLUTIONS
10/23/2024 11:19 PM
Identify the potential uses of social networking in training and development. (Check all that
apply.) - answer✔Gathering employee opinions
Knowledge sharing, capturing, and storing
Companies that compete in the gig economy rely on _____. - answer✔the services offered by
nontraditional employees to meet service and product demands
The highest level of national recognition for quality that a U.S. company can receive is the
_____, which was created by public law. - answer✔Malcolm Baldrige National Quality Award
Identify the specific human resource management practices that are used to support work teams.
(Check all that apply.) - answer✔Emphasizing and rewarding ongoing training
Involvement of employees in the performance improvement process
The _____, a network of national standards institutes that comprises 160 countries and has a
central governing body in Geneva, Switzerland, is the world's largest developer and publisher of
international standards. - answer✔International Organization for Standardization
_____ refer to teams with members that are separated by time, geographic locations, culture,
and/or organizational boundaries and that rely almost exclusively on technology to collaborate
on their projects. - answer✔Virtual teams
Which of the following trends are observed in training practices? (Check all that apply.) -
answer✔Self-paced online learning is the most commonly used mode of technology-based
learning.
Technology-based learning has helped enhance learning efficiency, as shown by decrease in the
reuse ratio since 2010.
_____ involve employees with different skills who collaborate to assemble a product or provide
a service. - answer✔Work teams
Green Tree Finance Inc. is a company that does tax auditing for small- and medium-sized
organizations. The company has a team of auditors and accountants who work from different
geographic locations and communicate with each other over the internet. Based on the above
characteristics, this team would be referred to as a _____. - answer✔virtual team
Learning strategist - answer✔Decides how workplace learning can be used optimally to help
meet the company's business strategy
10/23/2024 11:19 PM
Assignment 1 Exam Questions And Answers
100% Pass
The process of measuring, analyzing, enhancing, and then controlling processes once they have
been brought within the narrow Six Sigma quality tolerances or standards is referred to as the -
answer✔Six Sigma process
Which of the following are the core values of Total Quality Management? (Check all that apply.)
- answer✔Methods and processes are developed to match the requirements of internal and
external customers.
Quality is developed into a product or service so that errors are prevented from occurring.
Which of the following is an issue caused when companies embrace social networking? -
answer✔It may result in employees wasting time or offending or harassing their co-workers.
Which of the following is a flaw of the instructional system design model? - answer✔It adds
time and expense to creating a training program.
Which of the following are part of nontraditional employment? (Check all that apply.) -
answer✔The use of independent contractors
The use of contract company workers
The use of freelancers
Identify a true statement about the Malcolm Baldrige National Quality Award. - answer✔The
award winners usually do well in human resource practices, including training and development.
_____ is the most comprehensive standard, as it provides a set of requirements for a quality
management system for all organizations, both private and public. - answer✔ISO 9001:2008
The objective of Six Sigma is to _____. - answer✔develop a total business focus on serving the
customer
, ©BRIGHTSTARS EXAM SOLUTIONS
10/23/2024 11:19 PM
Identify the potential uses of social networking in training and development. (Check all that
apply.) - answer✔Gathering employee opinions
Knowledge sharing, capturing, and storing
Companies that compete in the gig economy rely on _____. - answer✔the services offered by
nontraditional employees to meet service and product demands
The highest level of national recognition for quality that a U.S. company can receive is the
_____, which was created by public law. - answer✔Malcolm Baldrige National Quality Award
Identify the specific human resource management practices that are used to support work teams.
(Check all that apply.) - answer✔Emphasizing and rewarding ongoing training
Involvement of employees in the performance improvement process
The _____, a network of national standards institutes that comprises 160 countries and has a
central governing body in Geneva, Switzerland, is the world's largest developer and publisher of
international standards. - answer✔International Organization for Standardization
_____ refer to teams with members that are separated by time, geographic locations, culture,
and/or organizational boundaries and that rely almost exclusively on technology to collaborate
on their projects. - answer✔Virtual teams
Which of the following trends are observed in training practices? (Check all that apply.) -
answer✔Self-paced online learning is the most commonly used mode of technology-based
learning.
Technology-based learning has helped enhance learning efficiency, as shown by decrease in the
reuse ratio since 2010.
_____ involve employees with different skills who collaborate to assemble a product or provide
a service. - answer✔Work teams
Green Tree Finance Inc. is a company that does tax auditing for small- and medium-sized
organizations. The company has a team of auditors and accountants who work from different
geographic locations and communicate with each other over the internet. Based on the above
characteristics, this team would be referred to as a _____. - answer✔virtual team
Learning strategist - answer✔Decides how workplace learning can be used optimally to help
meet the company's business strategy
