EFD TRAINING EXAM 2024 ACTUAL EXAM COMPLETE
QUESTIONS WITH DETAILED VERIFIED ANSWERS (100%
CORRECT ANSWERS) / ALREADY GRADED A+
When addressing scene safety, EFDs must consider which three groups of people? -
ANSWER: The caller, bystanders, and responders
Response configurations (actual assignments of apparatus) are: - ANSWER:
Predetermined by local Fire and Emergency Services Administration
The Academy's standards process ensures that FPDS evolution remains consistent
with ever-changing standards of practice - ANSWER: True
Statistics indicate that Emergency Vehicle Collisions (EVCs) are a leading cause of
firefighter fatalities - ANSWER: True
Which of the following best describes the diffeence between certification and
accreditation? - ANSWER: Individuals are certified, and agencies are accredited
Quality service is virtually ensured through - ANSWER: Compliance to the protocol
A sound and effective quality improvement process is designed to - ANSWER:
Reinforce EFDs' appropriate behaviors
List the roles and responsibilities of an Emergency Fire Dispatcher - ANSWER: 1.
Gathering relevant information (input)
2. Providing DLS instructions to callers
3. Prioritizing calls
4. Dispatching/Allocating resources (output)
5. Providing information to responders
6. Monitoring the safety of responders
7. Coordinating logistics, resources, and services
8. Serving the community
9. Impacting lives via telephone
List fire-rescue call processing objectives - ANSWER: 1. Collect incident information
2. Collect scene safety information
3. Identify the correct response
4. Assess the need for DLS Instructions
List five benefits of structured calltaking and protocol use, as discussed in this
chapter - ANSWER: 1. An established standard of service
2. Prioritized responses
3. Quality improvement procedures
4. Certification and accreditation
5. Reduced exposure to liability
, The FPDS symbol directs the EFD to - ANSWER: Initiate dispatch, provide PDIs and
appropriate PAIs, and then return to questioning
You should ask a question with the Pre-Question Qualifier "(Flames)" - ANSWER:
Only if the caller has reported the presence of flames
In response to "Okay, tell me exactly what happened," the caller reports that he is
trapped inside a building that is on fire. What should you do next? - ANSWER: Ask
Case Entry Question 4a, initiate the appropriate ECHO response, provide Case Entry
PDI-a, provide PAIs from Protocol B-2, and then return to questioning if possible
Pre-Arrival Instructions (PAIs) provide scripted instructions for callers in specific life-
threatening situations - ANSWER: True
In the FPDS, ALL UPPERCASE text indicates a word or phrase that has - ANSWER: A
specific dispatch definition
Key Question 1 on Protocol 62 is "What type of building/structure/terrain is
involved?" Based on FPDS standards, it may be appropriate to read this question as
"What type of terrain is involved?" - ANSWER: True
The caller reports that a trench collapsed on a group of construction workers and
that they are now trapped. No hazardous materials are involved. What is the most
appropriate Determinant Code? - ANSWER: 54-D-1T
The caller reports that she can see smoke outside coming from an industrial area.
She doesn't know what is burning or if the fire is threatening anyone. During Key
Questions, she reports that she can see objects through the smoke. What is the most
appropriate Determinant Code? - ANSWER: 67-B-3U
The Academy recommends that EFDs verify the incident location and callback
number by asking the caller to repeat the information - ANSWER: True
A manager at a department store reports that there is a gas smell inside the store.
During Key Questions, the caller reports that he can smell the gas but cannot hear it.
What is the most appropriate Determinant Code? - ANSWER: 60-D-3O
Blue text within the FPDS indicates that - ANSWER: The information is not intended
to be read to the caller
The caller reports that lightning struck a large tree outside her house. In response to
Key Questions 1 and 1a on Protocol 63, the caller says there is smoke coming from
the tree. What should you do next? - ANSWER: Shunt to protocol 82
DLS Links - ANSWER: Direct the EFD to instructions contained on the Case Exit or Pre-
Arrival Instruction (PAI)
QUESTIONS WITH DETAILED VERIFIED ANSWERS (100%
CORRECT ANSWERS) / ALREADY GRADED A+
When addressing scene safety, EFDs must consider which three groups of people? -
ANSWER: The caller, bystanders, and responders
Response configurations (actual assignments of apparatus) are: - ANSWER:
Predetermined by local Fire and Emergency Services Administration
The Academy's standards process ensures that FPDS evolution remains consistent
with ever-changing standards of practice - ANSWER: True
Statistics indicate that Emergency Vehicle Collisions (EVCs) are a leading cause of
firefighter fatalities - ANSWER: True
Which of the following best describes the diffeence between certification and
accreditation? - ANSWER: Individuals are certified, and agencies are accredited
Quality service is virtually ensured through - ANSWER: Compliance to the protocol
A sound and effective quality improvement process is designed to - ANSWER:
Reinforce EFDs' appropriate behaviors
List the roles and responsibilities of an Emergency Fire Dispatcher - ANSWER: 1.
Gathering relevant information (input)
2. Providing DLS instructions to callers
3. Prioritizing calls
4. Dispatching/Allocating resources (output)
5. Providing information to responders
6. Monitoring the safety of responders
7. Coordinating logistics, resources, and services
8. Serving the community
9. Impacting lives via telephone
List fire-rescue call processing objectives - ANSWER: 1. Collect incident information
2. Collect scene safety information
3. Identify the correct response
4. Assess the need for DLS Instructions
List five benefits of structured calltaking and protocol use, as discussed in this
chapter - ANSWER: 1. An established standard of service
2. Prioritized responses
3. Quality improvement procedures
4. Certification and accreditation
5. Reduced exposure to liability
, The FPDS symbol directs the EFD to - ANSWER: Initiate dispatch, provide PDIs and
appropriate PAIs, and then return to questioning
You should ask a question with the Pre-Question Qualifier "(Flames)" - ANSWER:
Only if the caller has reported the presence of flames
In response to "Okay, tell me exactly what happened," the caller reports that he is
trapped inside a building that is on fire. What should you do next? - ANSWER: Ask
Case Entry Question 4a, initiate the appropriate ECHO response, provide Case Entry
PDI-a, provide PAIs from Protocol B-2, and then return to questioning if possible
Pre-Arrival Instructions (PAIs) provide scripted instructions for callers in specific life-
threatening situations - ANSWER: True
In the FPDS, ALL UPPERCASE text indicates a word or phrase that has - ANSWER: A
specific dispatch definition
Key Question 1 on Protocol 62 is "What type of building/structure/terrain is
involved?" Based on FPDS standards, it may be appropriate to read this question as
"What type of terrain is involved?" - ANSWER: True
The caller reports that a trench collapsed on a group of construction workers and
that they are now trapped. No hazardous materials are involved. What is the most
appropriate Determinant Code? - ANSWER: 54-D-1T
The caller reports that she can see smoke outside coming from an industrial area.
She doesn't know what is burning or if the fire is threatening anyone. During Key
Questions, she reports that she can see objects through the smoke. What is the most
appropriate Determinant Code? - ANSWER: 67-B-3U
The Academy recommends that EFDs verify the incident location and callback
number by asking the caller to repeat the information - ANSWER: True
A manager at a department store reports that there is a gas smell inside the store.
During Key Questions, the caller reports that he can smell the gas but cannot hear it.
What is the most appropriate Determinant Code? - ANSWER: 60-D-3O
Blue text within the FPDS indicates that - ANSWER: The information is not intended
to be read to the caller
The caller reports that lightning struck a large tree outside her house. In response to
Key Questions 1 and 1a on Protocol 63, the caller says there is smoke coming from
the tree. What should you do next? - ANSWER: Shunt to protocol 82
DLS Links - ANSWER: Direct the EFD to instructions contained on the Case Exit or Pre-
Arrival Instruction (PAI)
