EFD TRAINING EXAM 2024 ACTUAL EXAM COMPLETE
QUESTIONS WITH DETAILED VERIFIED ANSWERS (100%
CORRECT ANSWERS) / ALREADY GRADED A+
The caller is trapped in a building fire. You are providing instructions from Panel 2b
on Protocol B: Building Evacuation and Health/Life Safety. The caller responds that
there are no exterior windows (that lead to the outside) in the room. What is the
next PAI you should provide? - ANSWER: "Hold your hand against any interior wall
that leads to another room."
Upon recognizing a fireground communication breakdown, the EFD should: -
ANSWER: intervene to ensure the correct message is received.
The caller reports a strong fuel smell inside a local grocery store, but that she does
not see a spill. After completing Key Questioning and initiating dispatch, which set of
PDIs would be most appropriate to provide? - ANSWER: a, c, d, e, and g
The caller reports that a carbon monoxide alarm is going off at an INDUSTRIAL
building where he works. He later reports that no one is sick. What is the most
appropriate Determinant Code? - ANSWER: 52-C-3C
An incident involving a person needing rescue and emergency medical treatment is a
fire incident until the person has been rescued. - ANSWER: true
What is the most appropriate Chief Complaint Protocol to use when a caller reports
that a small mudslide has just occurred in his urban subdivision? - ANSWER: Protocol
72: Water/Ice/Mud Rescue
The caller reports that a factory worker's whole arm is currently trapped in a
conveyer belt system. No hazardous materials are involved. What is the most
appropriate Determinant Code? - ANSWER: 58-D-1
A case should be coded as a REPORTED BUILDING/STRUCTURE FIRE when, during
Case Entry, the caller spontaneously reports: - ANSWER: visible flames, smoke, or fire
in or coming from a building or structure.
Select the best definition for "repetitive persistence" from the following list. -
ANSWER: a calming technique in which the call taker repeats a phrase verbatim
using a firm but caring tone. The phrase should include both an action and a reason
for the action.
According to Protocol B: Building Evacuation and Health/Life Safety, what should the
caller who is trapped two stories up do after breaking a window and clearing out the
glass? - ANSWER: Exit the window by going out feet first and then hanging down as
far as s/he can before letting go.
, What is most appropriate Chief Complaint Protocol to use when the caller reports a
vehicle fire that is the result of a motor vehicle collision? - ANSWER: 77: Motor
Vehicle Collision
The International Academy of Emergency Fire Dispatch considers the first Incident
Commander to be: - ANSWER: the EFD handling the call.
A suspect caller reports that he has planted a bomb at a hospital. The bomb is set to
explode in less than 30 minutes, but the caller will give you no more information.
What is the most appropriate Determinant Code? - ANSWER: 76-C-1H
What is the most appropriate Chief Complaint Protocol to use when the caller
reports that he smells an odor of gasoline outside near the airport? - ANSWER: 59:
Fuel Spill/Fuel Odor
Incident Command System (ICS) operates on the foundation of which two key
principles? - ANSWER: standardized organizational structure and span of control
In response to Case Entry Question 4, the caller reports that a person is on fire inside
a building. What should you do next? - ANSWER: Ask Case Entry Question 4a, initiate
the appropriate ECHO response (including a "P" suffix), provide Case Entry Post-
Dispatch Instructions a and b, and then return to questioning if possible.
Protocol 83 is designed to accomplish incident triage in situations where the
communication center is overwhelmed due to extreme weather or disaster
situations. - ANSWER: true
If the caller's main complaint is an odor of rotten eggs, what is the most appropriate
Chief Complaint Protocol to use? - ANSWER: Protocol 60: Gas Leak/Gas Odor
(Natural and LP Gases)
The purpose of the Pre-Arrival Instructions is to: - ANSWER: provide scripted
instructions for callers in specific life-threatening situations.
The caller is reporting a highway crash involving a pickup truck and an SUV, in which
the SUV has rolled over. Key Questioning finds: - ANSWER: 77-D-2M
21) The caller reports that a child is trapped in a vehicle trunk. After providing PDIs
and addressing applicable CEI on Protocol 58, what should you do next? - ANSWER:
Go to D-4: Person Trapped in Vehicle Trunk.
22) The caller reports that she can see smoke in the air outside her HIGH RISE office
window, but cannot tell where the smoke is coming from. During Key Questions she
reports that she can see through the smoke. What is the most appropriate
Determinant Code? - ANSWER: 69-D-2K
QUESTIONS WITH DETAILED VERIFIED ANSWERS (100%
CORRECT ANSWERS) / ALREADY GRADED A+
The caller is trapped in a building fire. You are providing instructions from Panel 2b
on Protocol B: Building Evacuation and Health/Life Safety. The caller responds that
there are no exterior windows (that lead to the outside) in the room. What is the
next PAI you should provide? - ANSWER: "Hold your hand against any interior wall
that leads to another room."
Upon recognizing a fireground communication breakdown, the EFD should: -
ANSWER: intervene to ensure the correct message is received.
The caller reports a strong fuel smell inside a local grocery store, but that she does
not see a spill. After completing Key Questioning and initiating dispatch, which set of
PDIs would be most appropriate to provide? - ANSWER: a, c, d, e, and g
The caller reports that a carbon monoxide alarm is going off at an INDUSTRIAL
building where he works. He later reports that no one is sick. What is the most
appropriate Determinant Code? - ANSWER: 52-C-3C
An incident involving a person needing rescue and emergency medical treatment is a
fire incident until the person has been rescued. - ANSWER: true
What is the most appropriate Chief Complaint Protocol to use when a caller reports
that a small mudslide has just occurred in his urban subdivision? - ANSWER: Protocol
72: Water/Ice/Mud Rescue
The caller reports that a factory worker's whole arm is currently trapped in a
conveyer belt system. No hazardous materials are involved. What is the most
appropriate Determinant Code? - ANSWER: 58-D-1
A case should be coded as a REPORTED BUILDING/STRUCTURE FIRE when, during
Case Entry, the caller spontaneously reports: - ANSWER: visible flames, smoke, or fire
in or coming from a building or structure.
Select the best definition for "repetitive persistence" from the following list. -
ANSWER: a calming technique in which the call taker repeats a phrase verbatim
using a firm but caring tone. The phrase should include both an action and a reason
for the action.
According to Protocol B: Building Evacuation and Health/Life Safety, what should the
caller who is trapped two stories up do after breaking a window and clearing out the
glass? - ANSWER: Exit the window by going out feet first and then hanging down as
far as s/he can before letting go.
, What is most appropriate Chief Complaint Protocol to use when the caller reports a
vehicle fire that is the result of a motor vehicle collision? - ANSWER: 77: Motor
Vehicle Collision
The International Academy of Emergency Fire Dispatch considers the first Incident
Commander to be: - ANSWER: the EFD handling the call.
A suspect caller reports that he has planted a bomb at a hospital. The bomb is set to
explode in less than 30 minutes, but the caller will give you no more information.
What is the most appropriate Determinant Code? - ANSWER: 76-C-1H
What is the most appropriate Chief Complaint Protocol to use when the caller
reports that he smells an odor of gasoline outside near the airport? - ANSWER: 59:
Fuel Spill/Fuel Odor
Incident Command System (ICS) operates on the foundation of which two key
principles? - ANSWER: standardized organizational structure and span of control
In response to Case Entry Question 4, the caller reports that a person is on fire inside
a building. What should you do next? - ANSWER: Ask Case Entry Question 4a, initiate
the appropriate ECHO response (including a "P" suffix), provide Case Entry Post-
Dispatch Instructions a and b, and then return to questioning if possible.
Protocol 83 is designed to accomplish incident triage in situations where the
communication center is overwhelmed due to extreme weather or disaster
situations. - ANSWER: true
If the caller's main complaint is an odor of rotten eggs, what is the most appropriate
Chief Complaint Protocol to use? - ANSWER: Protocol 60: Gas Leak/Gas Odor
(Natural and LP Gases)
The purpose of the Pre-Arrival Instructions is to: - ANSWER: provide scripted
instructions for callers in specific life-threatening situations.
The caller is reporting a highway crash involving a pickup truck and an SUV, in which
the SUV has rolled over. Key Questioning finds: - ANSWER: 77-D-2M
21) The caller reports that a child is trapped in a vehicle trunk. After providing PDIs
and addressing applicable CEI on Protocol 58, what should you do next? - ANSWER:
Go to D-4: Person Trapped in Vehicle Trunk.
22) The caller reports that she can see smoke in the air outside her HIGH RISE office
window, but cannot tell where the smoke is coming from. During Key Questions she
reports that she can see through the smoke. What is the most appropriate
Determinant Code? - ANSWER: 69-D-2K
