HDI CUSTOMER SERVICE REP EXAM 2024 ACTUAL
EXAM COMPLETE 300 QUESTIONS WITH DETAILED
VERIFIED ANSWERS (100% CORRECT ANSWERS)
/ALREADY GRADED A+
The following are basic characteristics of a property or liability insurance contract,
except: - ANSWER: Loss Settlement Contract
The Loss Settlement Valuation that subtracts an allowance for depreciation is
defined as? - ANSWER: Actual Cash Value
States that if the insurer adopts a revision which would broaden coverage without
additional premium within some period of time prior to the policy period or during
the policy period, the insured receives the benefit of such broadened coverage. -
ANSWER: Liberalization
Frank owned a home that was destroyed by a hurricane. Both ABC and XYZ Banks
were listed as additional interests on his homeowner s policy. The insurance
company will make a payment to which bank? - ANSWER: ABC and XYZ are
responsible for claiming their own interest
The Insurer s responsibility to pay for a property loss may be conditioned on the
insured having used reasonable means to avoid the loss, to protect the property
against further loss, and to give the insurer proof of the loss is defined as? -
ANSWER: Conditional Contract
The __________ states that when there is an unbroken connection between an
occurrence and damage that grows out of the occurrence, then the resultant
damage is all a part of the occurrence. - ANSWER: Doctrine of Proximate Cause
Property insurance policies usually contain a(n) __________ clause, stating the
insured cannot dump damaged property on the insurer and demand its full value: -
ANSWER: Abandonment
A(n) __________ is one wherein economic loss would be suffered from an adverse
happening to the subject: - ANSWER: Insurable Interest
A policy condition, either based on information in the insured s application or
inserted by the insurer, is defined as: - ANSWER: Warranty
Insurance applies separately to each insured as if other insureds did not exist. This is
defined as: - ANSWER: Severability
Jane and Sue are riding with Jim in Jim's car (All 3 are FL residents who own cars and
carry basic PIP with no deductible). Jane has $5,000 in medical bills, Sue has $12,000
, in medical bills, and Jim has $20,000 in medical bills. Whose PIP will pay and how
much will it pay for: - ANSWER: Jane? Jane's will pay $4,000 Jane's PIP will pay
$5,000 x 80% = $4,000
Sue? Sue's will pay $9,600 Sue's PIP will pay $12,000 x 80% = $9,600
Jim? Jim's will pay $10,000 Jim's PIP will pay $20,000 x 80% = $16,000, BUT the PIP
limit is $10,000
Jeremy was driving his car in FL when he is hit by an at-fault driver. Jeremy has
$10,000 in Medical Bills, Basic PIP with a $1,000 deductible and no Med Pay
coverage. - ANSWER: The at-fault driver will have to pay $2,800 for Jeremy's injuries.
$10,000 minus $1,000 Deductible = $9,000
$9,000 x 80% = $7,200 paid by PIP (20% not paid by PIP)
$1,800 (amount not paid by Jeremy s PIP ) + $1,000 (Jeremy Deductible) = $2,800
due from At-Fault drive
As to required proof for future accidents by purchase of auto liability insurance, the
insurer must make a filing (Form SR-22) certifying that coverage is in effect, and this
certification must remain on file for __________ years: - ANSWER: 3
Which of the following is not one of the "Thresholds" in the "No-Fault" law? -
ANSWER: Temporary Injury of the Insured
Used to insure businesses engaged in selling, servicing, repairing, parking or storing
automobiles: - ANSWER: Garage Coverage Form
Under the Business Automobile Policy "Other Florida Auto Insurance Laws," after the
first 60 days of the policy, the Company can cancel for: - ANSWER: Material
Misrepresentation
Fraud
Drivers License Suspension
Under Mechanical Breakdown Coverage, new cars are eligible for service up to: -
ANSWER: 36 Months/36,000 Miles
Frank has a not-at-fault accident, he has basic PIP, no deductible and Med pay of
$5,000. How much will his Med Pay contribute to medical bills of $15,000? -
ANSWER: $5,000
The following examples are referred to as __________ liability limits: 25/50 or
10/20. - ANSWER: Split
EXAM COMPLETE 300 QUESTIONS WITH DETAILED
VERIFIED ANSWERS (100% CORRECT ANSWERS)
/ALREADY GRADED A+
The following are basic characteristics of a property or liability insurance contract,
except: - ANSWER: Loss Settlement Contract
The Loss Settlement Valuation that subtracts an allowance for depreciation is
defined as? - ANSWER: Actual Cash Value
States that if the insurer adopts a revision which would broaden coverage without
additional premium within some period of time prior to the policy period or during
the policy period, the insured receives the benefit of such broadened coverage. -
ANSWER: Liberalization
Frank owned a home that was destroyed by a hurricane. Both ABC and XYZ Banks
were listed as additional interests on his homeowner s policy. The insurance
company will make a payment to which bank? - ANSWER: ABC and XYZ are
responsible for claiming their own interest
The Insurer s responsibility to pay for a property loss may be conditioned on the
insured having used reasonable means to avoid the loss, to protect the property
against further loss, and to give the insurer proof of the loss is defined as? -
ANSWER: Conditional Contract
The __________ states that when there is an unbroken connection between an
occurrence and damage that grows out of the occurrence, then the resultant
damage is all a part of the occurrence. - ANSWER: Doctrine of Proximate Cause
Property insurance policies usually contain a(n) __________ clause, stating the
insured cannot dump damaged property on the insurer and demand its full value: -
ANSWER: Abandonment
A(n) __________ is one wherein economic loss would be suffered from an adverse
happening to the subject: - ANSWER: Insurable Interest
A policy condition, either based on information in the insured s application or
inserted by the insurer, is defined as: - ANSWER: Warranty
Insurance applies separately to each insured as if other insureds did not exist. This is
defined as: - ANSWER: Severability
Jane and Sue are riding with Jim in Jim's car (All 3 are FL residents who own cars and
carry basic PIP with no deductible). Jane has $5,000 in medical bills, Sue has $12,000
, in medical bills, and Jim has $20,000 in medical bills. Whose PIP will pay and how
much will it pay for: - ANSWER: Jane? Jane's will pay $4,000 Jane's PIP will pay
$5,000 x 80% = $4,000
Sue? Sue's will pay $9,600 Sue's PIP will pay $12,000 x 80% = $9,600
Jim? Jim's will pay $10,000 Jim's PIP will pay $20,000 x 80% = $16,000, BUT the PIP
limit is $10,000
Jeremy was driving his car in FL when he is hit by an at-fault driver. Jeremy has
$10,000 in Medical Bills, Basic PIP with a $1,000 deductible and no Med Pay
coverage. - ANSWER: The at-fault driver will have to pay $2,800 for Jeremy's injuries.
$10,000 minus $1,000 Deductible = $9,000
$9,000 x 80% = $7,200 paid by PIP (20% not paid by PIP)
$1,800 (amount not paid by Jeremy s PIP ) + $1,000 (Jeremy Deductible) = $2,800
due from At-Fault drive
As to required proof for future accidents by purchase of auto liability insurance, the
insurer must make a filing (Form SR-22) certifying that coverage is in effect, and this
certification must remain on file for __________ years: - ANSWER: 3
Which of the following is not one of the "Thresholds" in the "No-Fault" law? -
ANSWER: Temporary Injury of the Insured
Used to insure businesses engaged in selling, servicing, repairing, parking or storing
automobiles: - ANSWER: Garage Coverage Form
Under the Business Automobile Policy "Other Florida Auto Insurance Laws," after the
first 60 days of the policy, the Company can cancel for: - ANSWER: Material
Misrepresentation
Fraud
Drivers License Suspension
Under Mechanical Breakdown Coverage, new cars are eligible for service up to: -
ANSWER: 36 Months/36,000 Miles
Frank has a not-at-fault accident, he has basic PIP, no deductible and Med pay of
$5,000. How much will his Med Pay contribute to medical bills of $15,000? -
ANSWER: $5,000
The following examples are referred to as __________ liability limits: 25/50 or
10/20. - ANSWER: Split
