DPG DEGREE COLLEGE
(Affiliated to MDU Rohtak)
Sector-34, Near Marble Market, Gurugram
Recognized 2(f) by UGC & Accredited with ‘A’ Grade by NAAC
Minor course for UG Programs
Semester 1, Session 2024-25
Name of the course: Managerial Skills
Faculty: Dr. Kashmira Mathur
General management terms
1. Management
Definition: The process of planning, organizing, leading, and controlling an organization's
resources to achieve specific goals.
Example: A manager at a retail store plans the store layout, organizes the staff schedule,
leads the team by setting goals, and controls inventory to ensure the store runs smoothly.
2. Leadership
Definition: The ability to guide, inspire, and influence others to achieve common goals.
Example: A project leader motivates the team to meet deadlines by providing clear direction,
support, and recognition for their hard work.
3. Strategic Planning
Definition: The process of defining a company's direction and making decisions on
allocating resources to pursue this direction.
Example: A tech company develops a five-year plan to expand into new markets by
investing in research and development and marketing.
4. Organizational Structure
Definition: The way in which job tasks are divided, grouped, and coordinated within an
organization.
Example: A company has a hierarchical structure with a CEO at the top, followed by various
managers for different departments (e.g., Sales, Marketing, HR) and employees under each
manager.
5. Delegation
MANAGERIAL SKILLS | DR. KASHMIRA MATHUR
, Definition: The act of assigning tasks and responsibilities to others to achieve goals more
efficiently.
Example: A department head delegates the responsibility of preparing a report to a team
member, freeing up their time for strategic planning.
6. Communication
Definition: The exchange of information between individuals or groups to ensure
understanding and collaboration.
Example: A manager sends an email to the team outlining the new project deadlines and
follows up with a meeting to answer any questions.
7. Decision-Making
Definition: The process of choosing the best course of action among alternatives.
Example: A company’s marketing team decides to launch a new ad campaign after
evaluating different advertising options and their potential impact.
8. Budgeting
Definition: The process of creating a plan to allocate financial resources for various activities
and expenses.
Example: A business creates an annual budget that outlines how much money will be spent
on marketing, salaries, and equipment.
9. Performance Management
Definition: The process of monitoring and evaluating employee performance to ensure
organizational goals are met.
Example: A manager conducts regular performance reviews to assess employees’
achievements and set goals for improvement.
10. Risk Management
Definition: The process of identifying, assessing, and managing risks to minimize their
impact on the organization.
Example: A company evaluates potential risks of a new product launch, such as market
competition and production delays, and develops contingency plans.
11. Human Resources (HR)
Definition: The department responsible for recruiting, managing, and supporting employees.
MANAGERIAL SKILLS | DR. KASHMIRA MATHUR
(Affiliated to MDU Rohtak)
Sector-34, Near Marble Market, Gurugram
Recognized 2(f) by UGC & Accredited with ‘A’ Grade by NAAC
Minor course for UG Programs
Semester 1, Session 2024-25
Name of the course: Managerial Skills
Faculty: Dr. Kashmira Mathur
General management terms
1. Management
Definition: The process of planning, organizing, leading, and controlling an organization's
resources to achieve specific goals.
Example: A manager at a retail store plans the store layout, organizes the staff schedule,
leads the team by setting goals, and controls inventory to ensure the store runs smoothly.
2. Leadership
Definition: The ability to guide, inspire, and influence others to achieve common goals.
Example: A project leader motivates the team to meet deadlines by providing clear direction,
support, and recognition for their hard work.
3. Strategic Planning
Definition: The process of defining a company's direction and making decisions on
allocating resources to pursue this direction.
Example: A tech company develops a five-year plan to expand into new markets by
investing in research and development and marketing.
4. Organizational Structure
Definition: The way in which job tasks are divided, grouped, and coordinated within an
organization.
Example: A company has a hierarchical structure with a CEO at the top, followed by various
managers for different departments (e.g., Sales, Marketing, HR) and employees under each
manager.
5. Delegation
MANAGERIAL SKILLS | DR. KASHMIRA MATHUR
, Definition: The act of assigning tasks and responsibilities to others to achieve goals more
efficiently.
Example: A department head delegates the responsibility of preparing a report to a team
member, freeing up their time for strategic planning.
6. Communication
Definition: The exchange of information between individuals or groups to ensure
understanding and collaboration.
Example: A manager sends an email to the team outlining the new project deadlines and
follows up with a meeting to answer any questions.
7. Decision-Making
Definition: The process of choosing the best course of action among alternatives.
Example: A company’s marketing team decides to launch a new ad campaign after
evaluating different advertising options and their potential impact.
8. Budgeting
Definition: The process of creating a plan to allocate financial resources for various activities
and expenses.
Example: A business creates an annual budget that outlines how much money will be spent
on marketing, salaries, and equipment.
9. Performance Management
Definition: The process of monitoring and evaluating employee performance to ensure
organizational goals are met.
Example: A manager conducts regular performance reviews to assess employees’
achievements and set goals for improvement.
10. Risk Management
Definition: The process of identifying, assessing, and managing risks to minimize their
impact on the organization.
Example: A company evaluates potential risks of a new product launch, such as market
competition and production delays, and develops contingency plans.
11. Human Resources (HR)
Definition: The department responsible for recruiting, managing, and supporting employees.
MANAGERIAL SKILLS | DR. KASHMIRA MATHUR
