CPTC EXAM QUESTIONS AND ANSWERS VERIFIED
GRADED A++ 2024/2025
Writing Process Steps
Planning/researching, organizing/drafting, improving style, document design, revising
and editing
The seven technical genres
Instructions/documentation, technical specifications, letters/memos/emails, proposals,
activity reports, analytical reports
The essential tasks for project planning
Analyze the rhetorical situation, examine your purpose and subject
Purpose
Your reason for writing; argue, persuade, explain
Subject
Topic you're writing about; research about your topic if needed; think about what
readers need or don't need to know
Context of use
When and where your readers will use your document
5 W's and H
Who are my readers? Why is this document needed? When and where will info be
used? What do readers need to know? How will I achieve my purpose?
Top ranking objective
, The main goal your project strives to reach
Genre
Shapes project genre, organization, style, medium
The difference between progress reports and status reports
Status reports - shorter, via email, sent weekly
Progress reports - lengthier, sent at agreed upon intervals
Purpose statement
Your reason for writing; should be able to express it in one statement
Reader profiles
Helps your identify reader's needs, backgrounds, attitudes, experiences
Two types of writing styles in technical communication
Plain style and persuasive style
Key things about readers
Raiders of information; prefer concise texts and graphics; are responsible for
interpreting your info so be clear; want "need to know"
Plain style
Emphasizes active voice, breathing-length sentences, minimal adverbs, clear concise
prose
The four types of readers
Primary
Secondary
Tertiary
Gatekeepers
GRADED A++ 2024/2025
Writing Process Steps
Planning/researching, organizing/drafting, improving style, document design, revising
and editing
The seven technical genres
Instructions/documentation, technical specifications, letters/memos/emails, proposals,
activity reports, analytical reports
The essential tasks for project planning
Analyze the rhetorical situation, examine your purpose and subject
Purpose
Your reason for writing; argue, persuade, explain
Subject
Topic you're writing about; research about your topic if needed; think about what
readers need or don't need to know
Context of use
When and where your readers will use your document
5 W's and H
Who are my readers? Why is this document needed? When and where will info be
used? What do readers need to know? How will I achieve my purpose?
Top ranking objective
, The main goal your project strives to reach
Genre
Shapes project genre, organization, style, medium
The difference between progress reports and status reports
Status reports - shorter, via email, sent weekly
Progress reports - lengthier, sent at agreed upon intervals
Purpose statement
Your reason for writing; should be able to express it in one statement
Reader profiles
Helps your identify reader's needs, backgrounds, attitudes, experiences
Two types of writing styles in technical communication
Plain style and persuasive style
Key things about readers
Raiders of information; prefer concise texts and graphics; are responsible for
interpreting your info so be clear; want "need to know"
Plain style
Emphasizes active voice, breathing-length sentences, minimal adverbs, clear concise
prose
The four types of readers
Primary
Secondary
Tertiary
Gatekeepers
