CPTC TEST PREP EXAM QUESTIONS AND ANSWERS WITH
COMPLETE SOLUTIONS VERIFIED
Five stages of technical writing process
Planning and Researching
Organizing and Drafting
Improving Style
Designing
Revising and Editing
During the planning and research stage, you should accomplish three tasks:
analyze the rhetorical situation, do start up research, and refine your purpose
PLANNING AND RESEARCHING - Analyzing the rhetorical situation (first step):
1. Who are my readers and who else is involved with the project
2. What do the readers want and need and what do I want and need
3. Why do the readers need the info in this document
4. Where do they need the info and where will they use it
5. When will the info be used and when is it needed
6. How should I achieve my purpose and goals
PLANNING AND RESEARCHING - Analyzing the rhetorical situation (second
step):
Subject
Purpose
, Readers
Context of use
REVISING AND EDITING - Four levels
Revising (re-examine purpose and subject)
Substantive editing (Look at content, organization, design)
Copyediting (Examine sentences, paragraphs, graphics)
Proofreading (grammar, typos, spelling, usage)
To determine project timeline, work ______ from project ______.
backwards, deadline
A __________ is an analysis of your readers' distinct needs, backgrounds,
abilities and experiences.
reader profile
The four types of readers are:
Primary, Secondary, Tertiary, Gatekeepers
Three aspects that determine how readers make decisions
Needs, values, attitudes
Four contexts of document use (may need to be adjusted for global audience)
Physical, economical, political, ethical
Five helpful strategies for working with a global audience
Listen carefully, be polite, research the target culture, avoid humor, talk to your
colleagues
Three steps for creating a reader profile
COMPLETE SOLUTIONS VERIFIED
Five stages of technical writing process
Planning and Researching
Organizing and Drafting
Improving Style
Designing
Revising and Editing
During the planning and research stage, you should accomplish three tasks:
analyze the rhetorical situation, do start up research, and refine your purpose
PLANNING AND RESEARCHING - Analyzing the rhetorical situation (first step):
1. Who are my readers and who else is involved with the project
2. What do the readers want and need and what do I want and need
3. Why do the readers need the info in this document
4. Where do they need the info and where will they use it
5. When will the info be used and when is it needed
6. How should I achieve my purpose and goals
PLANNING AND RESEARCHING - Analyzing the rhetorical situation (second
step):
Subject
Purpose
, Readers
Context of use
REVISING AND EDITING - Four levels
Revising (re-examine purpose and subject)
Substantive editing (Look at content, organization, design)
Copyediting (Examine sentences, paragraphs, graphics)
Proofreading (grammar, typos, spelling, usage)
To determine project timeline, work ______ from project ______.
backwards, deadline
A __________ is an analysis of your readers' distinct needs, backgrounds,
abilities and experiences.
reader profile
The four types of readers are:
Primary, Secondary, Tertiary, Gatekeepers
Three aspects that determine how readers make decisions
Needs, values, attitudes
Four contexts of document use (may need to be adjusted for global audience)
Physical, economical, political, ethical
Five helpful strategies for working with a global audience
Listen carefully, be polite, research the target culture, avoid humor, talk to your
colleagues
Three steps for creating a reader profile
