Operations Management Creating
Value Along the Supply Chain,
11th Edition by Russell
all Chapters 1-17
OperationslManagementlCreatinglValuelAlonglthelSupplylChain
,TABLE OF CONTENTS L L
1lIntroductionltolOperationslandlSupplylChainlManagementl
2lQualitylManagementl
3lStatisticallProcesslControll
S3lOperationallDecision-MakinglTools:lAcceptancelSampling
4lProductlDesignl
5lServicelDesignl
6lProcesseslandlTechnologyl
7lCapacitylandlFacilitieslDesign
S7lOperationallDecision-MakinglTools:lFacilitylLocationlModelsl
8lHumanlResourcesl
S8lOperationallDecision-MakinglTools:lWorklMeasurementl
9lProjectlManagement
10lSupplylChainlManagementlStrategylandlDesignl
11lGloballSupplylChainlProcurementlandlDistributionl
S11lOperationallDecision-MakinglTools:lTransportationlandlTransshipmentlModelsl
12lForecastingl
13lInventorylManagementl
S13lOperationallDecision-MakinglTools:lSimulationl
14lSaleslandlOperationslPlanningl
S14lOperationallDecision-MakinglTools:lLinearlProgrammingl
15lResourcelPlanninglSystemsl
16lLeanlProductionlSystemsl
OperationslManagementlCreatinglValuelAlonglthelSupplylChain
,17lSchedulingl
OperationslManagementlCreatinglValuelAlonglthelSupplylChain
, OperationslManagementlCreatinglValuelAlonglthelSupplylChainl11thlEditionlRobertalS.lR
ussell,lBernardlW.lTaylor
ConceptlChecklQuestionslforlLearninglObjectives
Chapterl1l–lIntroductionltolOperationslandlSupplylChainlManagement
ThelOperationslFunction
1. Theloperationslfunctionlinteractslwith
a. Marketing
b. Suppliers
c. Humanlresources
d. Finance
e. Allloflthelabove
Difficulty:lEasylA
nswer:ld
2. Operationslisloftenldescribedlas
a. thelcreativelcoreloflanlorganization
b. altransformationlprocess
c. thelsourceloflfirmlprofitability
d. allloflthelabove
Difficulty:lEasylA
nswer:lb
ThelEvolutionloflOperationslandlSupplylChainlManagement
1. l helpedltolenablelthelIndustriallRevolution.
a. Linearlprogramming
b. Qualitylcircles
c. Interchangeablelparts
d. ThelInternet
Difficulty:lEasylA
nswer:lc
2. ThelPrinciplesloflScientificlManagementlwerelproposedlby
a. AdamlSmith
b. HenrylFord
c. FredericklTaylor
OperationslManagementlCreatinglValuelAlonglthelSupplylChain