UTK Management 300 Exam 1-2024

UTK Management 300 Exam 1-2024 What is organizational behavior? - answer-a field of study devoted to understanding, explaining, and ultimately improving the attitudes and behaviors of individuals and groups in organizations What are the two primary outcomes in studies of OB? - answer-Job performance and organizational commitment What factors affect the two primary OB outcomes? - answer-Job satisfaction, stress, motivation, trust, justice, ethics, and learning and decision making Why might firms that are good at OB tend to be more profitable? - answer-Good people are both rare and inimitable and, therefore, create a resource that is valuable for creating competitive advantage. What is the role of theory in the scientific method? - answer-Help specify how and why variables are related How are correlations interpreted? - answer-1 is a perfect correlation and 0 is absolutely no correlation. Job Performance - answer-the value of the set of employee behaviors that contribute, either positively or negatively, to organizational goal accomplishment Task Performance - answer-employee behaviors that are directly involved in the transformation of organizational resources into the goods or services that the organization produces How do organizations identify the behaviors that underlie task performance? - answer-Conducting a job analysis