Publix Deli ROI Study guide Correct 100%
What gives Publix Smoked Turkey its yellow color? - ANSWER Natural Hickory
wood and the slow roasting of fresh meat.
What is the serving size of egg salad for a sub sandwich? - ANSWER 3oz on a half
and 6oz on a full sub.
What would you do before you begin cleaning the Deli Traditional Case? - ANSWER
Gather all needed cleaning supplies prior to cleaning.
What is the #1 reason why customers would not shop at Publix? - ANSWER
Sanitation issues
What is the #1 reason why a customer would think a store is unsanitary? - ANSWER
Poor visual appearance
What would 1/8 be on a digital scale? - ANSWER .125
Review the opening procedures for the department: - ANSWER 1. Turn on the lights
and equipment 2. Check special orders and make plans to fulfill them. 3. Set up
service area *sinks* *slicers* *display cases* 4. Open all workstations. 5. Check
signs, labels, and pricing. 6. Clean front and back of case windows and all counters.
7. Stock supplies, workstation, and hand-washing sinks. 8. Complete Proactive Walk
What are the steps to proper hand washing? - ANSWER Wet hands, apply soap,
briskly rub hands for twenty seconds, scrub finger tips and between fingers, rinse
forearms and hands, dry forearms and hands with paper towel, turn off water with
paper towel, discard towel.
What is the shelf life for vegetables? - ANSWER Under the sub station: day of
production plus one day... Hot case: 3 hours
What portion of the special order form does the customer receive? - ANSWER
Canary Yellow
What is the process when completing a special order form? - ANSWER 1. Pick up
blank special order. 2. Write store information and date. 3. Take customer
information: name and address, phone number, pick-up date and time, type of
function, whether paid or COD, who the order was taken by. 4. Make suggestions
before completing order. 5. Take product information.
Proper mechanics when lifting and lowering objects: - ANSWER 1. Get firm footing
and keep your feet wider than shoulder width. 2. Let your legs do the work by
pushing up or down slowly or smoothly. 3. Maintain your spines natural curve. 4.
Grip the item firmly and hold it close to your body, staying within the safe work zone.
What gives Publix Smoked Turkey its yellow color? - ANSWER Natural Hickory
wood and the slow roasting of fresh meat.
What is the serving size of egg salad for a sub sandwich? - ANSWER 3oz on a half
and 6oz on a full sub.
What would you do before you begin cleaning the Deli Traditional Case? - ANSWER
Gather all needed cleaning supplies prior to cleaning.
What is the #1 reason why customers would not shop at Publix? - ANSWER
Sanitation issues
What is the #1 reason why a customer would think a store is unsanitary? - ANSWER
Poor visual appearance
What would 1/8 be on a digital scale? - ANSWER .125
Review the opening procedures for the department: - ANSWER 1. Turn on the lights
and equipment 2. Check special orders and make plans to fulfill them. 3. Set up
service area *sinks* *slicers* *display cases* 4. Open all workstations. 5. Check
signs, labels, and pricing. 6. Clean front and back of case windows and all counters.
7. Stock supplies, workstation, and hand-washing sinks. 8. Complete Proactive Walk
What are the steps to proper hand washing? - ANSWER Wet hands, apply soap,
briskly rub hands for twenty seconds, scrub finger tips and between fingers, rinse
forearms and hands, dry forearms and hands with paper towel, turn off water with
paper towel, discard towel.
What is the shelf life for vegetables? - ANSWER Under the sub station: day of
production plus one day... Hot case: 3 hours
What portion of the special order form does the customer receive? - ANSWER
Canary Yellow
What is the process when completing a special order form? - ANSWER 1. Pick up
blank special order. 2. Write store information and date. 3. Take customer
information: name and address, phone number, pick-up date and time, type of
function, whether paid or COD, who the order was taken by. 4. Make suggestions
before completing order. 5. Take product information.
Proper mechanics when lifting and lowering objects: - ANSWER 1. Get firm footing
and keep your feet wider than shoulder width. 2. Let your legs do the work by
pushing up or down slowly or smoothly. 3. Maintain your spines natural curve. 4.
Grip the item firmly and hold it close to your body, staying within the safe work zone.
