Name: Score:
161 Multiple choice questions
Definition 1 of 161
- borrowed from manufacturing
- follow-up to Deming's PDCA (Plan, Do, Check, Act)
- reduce process variation, decrease costs, increase quality
- goal is "zero defects"
Living Will
Polypharmacy
Six Sigma
Leadership - SERVANT
,Term 2 of 161
Documentation
- Supports reimbursement
- Helps define value of telephone services
- Demonstrates quality of care provided
- Protects against legal risks
- Compare current and new medications
- Communicate to next provider
- Provide reconciled med list to pt
- Include short term medications and OTC
- borrowed from manufacturing
- follow-up to Deming's PDCA (Plan, Do, Check, Act)
- reduce process variation, decrease costs, increase quality
- goal is "zero defects"
- EMR
- Telecommunications
- Video conferencing
- E-learning
- Email
- Virtual clinics
- Distance technologies
,Definition 3 of 161
Adults reading at the 5th grade level or lower
- minority populations
- low socioeconomic status
- medically underserved population
Tools to assess for literacy level:
- Test of Functional Health Literacy in Adults-TOFHLA
- Rapid Estimate of Adult Literacy in Medicine-REALM
Performance Improvement Process
Teaching Methods - EXPERIENTIAL
Evaluating Education Effectiveness
Low Health Literacy Prevalence
Definition 4 of 161
- Maturity
- Developmental status
- Degree to which they distinguish self from others
- Movement from concrete to abstract
Development
- Motor skills
- Feelings
- Cognitive skills
- Logic
- Reasoning
Medication reconciliation (detailed)
Root Cause Analysis (RCA) - Key Characteristics
Root Cause Analysis (RCA) - Types
Considerations for Children's Ability to Learn
, Definition 5 of 161
A method to determine the fundamental reason that causes variation in performance
Policy (definition)
Prior authorization
Root Cause Analysis (RCA) - Key Characteristics
Root Cause Analysis (RCA) - DEFINITION
Term 6 of 161
What are the 4 types of teaching methods?
Adults come together around a similar life dilemma and share insights
- Incident Reporting
- Disaster Training
- Safety rounds
1. Instructor-Centered
2. Interactive
3. Individualized
4. Experiential Methods
- focus on systems rather than individuals
- identify basic, fundamental or underlying cause
161 Multiple choice questions
Definition 1 of 161
- borrowed from manufacturing
- follow-up to Deming's PDCA (Plan, Do, Check, Act)
- reduce process variation, decrease costs, increase quality
- goal is "zero defects"
Living Will
Polypharmacy
Six Sigma
Leadership - SERVANT
,Term 2 of 161
Documentation
- Supports reimbursement
- Helps define value of telephone services
- Demonstrates quality of care provided
- Protects against legal risks
- Compare current and new medications
- Communicate to next provider
- Provide reconciled med list to pt
- Include short term medications and OTC
- borrowed from manufacturing
- follow-up to Deming's PDCA (Plan, Do, Check, Act)
- reduce process variation, decrease costs, increase quality
- goal is "zero defects"
- EMR
- Telecommunications
- Video conferencing
- E-learning
- Virtual clinics
- Distance technologies
,Definition 3 of 161
Adults reading at the 5th grade level or lower
- minority populations
- low socioeconomic status
- medically underserved population
Tools to assess for literacy level:
- Test of Functional Health Literacy in Adults-TOFHLA
- Rapid Estimate of Adult Literacy in Medicine-REALM
Performance Improvement Process
Teaching Methods - EXPERIENTIAL
Evaluating Education Effectiveness
Low Health Literacy Prevalence
Definition 4 of 161
- Maturity
- Developmental status
- Degree to which they distinguish self from others
- Movement from concrete to abstract
Development
- Motor skills
- Feelings
- Cognitive skills
- Logic
- Reasoning
Medication reconciliation (detailed)
Root Cause Analysis (RCA) - Key Characteristics
Root Cause Analysis (RCA) - Types
Considerations for Children's Ability to Learn
, Definition 5 of 161
A method to determine the fundamental reason that causes variation in performance
Policy (definition)
Prior authorization
Root Cause Analysis (RCA) - Key Characteristics
Root Cause Analysis (RCA) - DEFINITION
Term 6 of 161
What are the 4 types of teaching methods?
Adults come together around a similar life dilemma and share insights
- Incident Reporting
- Disaster Training
- Safety rounds
1. Instructor-Centered
2. Interactive
3. Individualized
4. Experiential Methods
- focus on systems rather than individuals
- identify basic, fundamental or underlying cause
