TRADE PROJECT
TITLE: ONLINE FOOD ORDERING SYSTEM
CASE STUDY OF DIASPORA HOTEL AND RESTAURANT
CANDIDATE’S NAME:
INDEX NUMBER: 703101/
SUPERVISOR:
INSTITUTION NAME: KISII NATIONAL POLYTECHNIC
SUBMITTED TO: KENYA NATIONAL EXAMINATION
COUNCIL FOR PARTIAL FULFILMENT OF THE AWARD OF
DIPLOMA IN INFORMATION COMMUNICATION AND TECHNOLOGY
DATE : NOVEMBER, 2023
i
, DECLARATION
I declare that this research project is my original work and has never been presented for any
study program by any other person in other learning institution.
NAME:
DATE: ………………………………
SIGNATURE: ………………………
SUPERVISOR:
SIGNATURE: ……………………
DATE: ……………………………
ii
, ACKNOWLEDGEMENT
My appreciation goes to my parents for their financial support throughout my studying session
and to my entire family, friends and relatives for their constant prayer and encouragement during
the study period. Lastly, I would like to thank my almighty god for granting me good health.
iii
, DEDICATION
I sincerely dedicate all my gratitude to my parents and guardian for their moral and financial
support.
Table of Contents
DECLARATION.............................................................................................................................ii
ACKNOWLEDGEMENT..............................................................................................................iii
DEDICATION................................................................................................................................iv
CHAPTER ONE..............................................................................................................................1
INTRODUCTION.................................................................................................1
1.0 introduction..................................................................................................1
1.1 Background of Study...................................................................................1
1.2 Statement of Problem...................................................................................2
1.3 Objectives....................................................................................................2
1.3.1 General Objective.....................................................................................2
1.3.2 Specific Objective.....................................................................................3
1.4Justification...................................................................................................3
1.5 research questions........................................................................................3
1.6 Scope of Study.............................................................................................3
1.7 Definition of Terms.....................................................................................4
CHAPTER TWO.............................................................................................................................5
LITERATURE REVIEW......................................................................................5
2.1 Introduction..................................................................................................5
2.2 Self-Service/Self-Ordering in Restaurant....................................................5
2.3 E-Commerce................................................................................................7
2.4 History of Fast Food/Restaurant..................................................................8
iv
TITLE: ONLINE FOOD ORDERING SYSTEM
CASE STUDY OF DIASPORA HOTEL AND RESTAURANT
CANDIDATE’S NAME:
INDEX NUMBER: 703101/
SUPERVISOR:
INSTITUTION NAME: KISII NATIONAL POLYTECHNIC
SUBMITTED TO: KENYA NATIONAL EXAMINATION
COUNCIL FOR PARTIAL FULFILMENT OF THE AWARD OF
DIPLOMA IN INFORMATION COMMUNICATION AND TECHNOLOGY
DATE : NOVEMBER, 2023
i
, DECLARATION
I declare that this research project is my original work and has never been presented for any
study program by any other person in other learning institution.
NAME:
DATE: ………………………………
SIGNATURE: ………………………
SUPERVISOR:
SIGNATURE: ……………………
DATE: ……………………………
ii
, ACKNOWLEDGEMENT
My appreciation goes to my parents for their financial support throughout my studying session
and to my entire family, friends and relatives for their constant prayer and encouragement during
the study period. Lastly, I would like to thank my almighty god for granting me good health.
iii
, DEDICATION
I sincerely dedicate all my gratitude to my parents and guardian for their moral and financial
support.
Table of Contents
DECLARATION.............................................................................................................................ii
ACKNOWLEDGEMENT..............................................................................................................iii
DEDICATION................................................................................................................................iv
CHAPTER ONE..............................................................................................................................1
INTRODUCTION.................................................................................................1
1.0 introduction..................................................................................................1
1.1 Background of Study...................................................................................1
1.2 Statement of Problem...................................................................................2
1.3 Objectives....................................................................................................2
1.3.1 General Objective.....................................................................................2
1.3.2 Specific Objective.....................................................................................3
1.4Justification...................................................................................................3
1.5 research questions........................................................................................3
1.6 Scope of Study.............................................................................................3
1.7 Definition of Terms.....................................................................................4
CHAPTER TWO.............................................................................................................................5
LITERATURE REVIEW......................................................................................5
2.1 Introduction..................................................................................................5
2.2 Self-Service/Self-Ordering in Restaurant....................................................5
2.3 E-Commerce................................................................................................7
2.4 History of Fast Food/Restaurant..................................................................8
iv