UTD ITS 3300 EXAM #1 QUESTIONS AND ANSWERS

UTD ITS 3300 EXAM #1 QUESTIONS AND ANSWERS Purpose of Information Systems - ANSWER-The purpose of ITS in Business is to support the achievement of the organizations' strategic, tactical, and operational goals. What is Information Technology? - ANSWER-Computer hardware, software, data. Data management technology. What is an information system? - ANSWER-- set of interrelated components. - collects, process, store and distribute info. - support decision making, coordinating, and control. - IS = IT + Procedures + People Info vs. Data - ANSWER-- data = raw facts - info is data shaped into meaningful form. Computer/Computer Program vs. Information system - ANSWER-- Computers and software are technical foundation and tools ©EMILLECT 2024/2025 ACADEMIC YEAR. ALL RIGHTS RESERVED FIRST PUBLISH OCTOBER 2024 Page 2/26 Activities of an Information System - ANSWER-- Input: Captures raw data from an organization / external enviornment - processing: coverts raw data into a meaningful form - output: transfers processed info to people or activities that use it - feedback: output is returned into appropriate members of the organization to help evaluate or correct input stage what is a business? - ANSWER-an organization or economic system where goods and services are exchanged for one another or for $$$ - partners: have some ownership in company & liable for each other - corporations: responsible for paying taxes & dividends - investors: buy ownership as stocks and bonds key components of a business - ANSWER-- product, goods, services - customers - management & ops - investment and sustainability ©EMILLECT 2024/2025 ACADEMIC YEAR. ALL RIGHTS RESERVED FIRST PUBLISH OCTOBER 2024 Page 3/26 - profit & return what is an organization - ANSWER-techical definition: formal structure that processes resources from the enviornment to produce outputs, a formal legal entity with internal rules & procedures components & characteristics of an organization - ANSWER-use hierarchial structure, seperation of business functions, goals, management, etc. levels in an organization - ANSWER-- senior management - middle management: scientists and knowledge workers - ops management: production and service workers, data workers Routines & Acitivites - ANSWER-precise rules, procedures, and practicies developed to cope with virtually all expected situations business process - ANSWER-collections of routines business organization - ANSWER-collection of business processes Organization Culture: - ANSWER-encompasses a set of assumptions that define goal and product - what products the org should produce - how and where it produced ©EMILLECT 2024/2025 ACADEMIC YEAR. ALL RIGHTS RESERVED FIRST PUBLISH OCTOBER 2024 Page 4/26 - from whom produced infleunced by: - management, work force, competition orgnizational resistance to change - ANSWER-info systems become bound up in politics b/c they influence access to a key resource information. - info systems potentially change an org's structure, culture, politics - info technology controls innovation - info tech flattens organizations: pushes decision making to lower levels, fewer managers, authority relies on knowledge rather than competence authoritative management style - ANSWER-hierarchy, control, large org collaborative management style - ANSWER-pushing the decision making down, you don't have an authoritative figure making every decision (flattened organizations) CIO - ANSWER-Chief Information Officer - head of IT/ITS of orgs Business processes - ANSWER-sets of activities, routines