Name: Score:
83 Multiple choice questions
Term 1 of 83
What are the four elements of a fishbone diagram?
Quality is free, emphasis on training
Man, material, machine and methods
Design quality, conformance quality, and quality at the source
Things like cost, taste, durability, and service
Term 2 of 83
Inventory Turn
number of time inventory is replaced over a year
average cost of inventory per year
frequency of inventory audits in a year
total value of inventory in a year
Definition 3 of 83
1. Finance and Accounting
2. Sales and Marketing
3. Production and Materials Management
4. Human Resources
Master Production Scheduler
ERP Modules- 4 Categories
Process Flow Diagram
Six Sigma Analytical Tools
,Term 4 of 83
Ordering costs
sum of all the costs to prevent defects
costs for defects incurred within the system
independent demand and dependent demand
costs of placing an order
Definition 5 of 83
PDCA cycle (plan, do, check, act) and 14 points
Dr. Deming
Joseph Juran
External Benchmarking
Dr. Juran
Definition 6 of 83
encourages organization to discuss social responsibility issues and possible actions with relevant
stakeholders
Iso 25995
Iso 9000
Iso 14000
ISO 26000
,Term 7 of 83
Six Sigma
- flowchart
- run chart
- Pareto chart
- checksheet
- cause and effect diagram
- opportunity flow diagram
- process and control chart
- Define: Identify customers and their priorities
- Measure: Determine how to measure the process and how it is performing
- Analyze: Determine the most likely cause of defects
- Improve: identify means to remove the cause of defects
- Control: determine how to maintain the improvements
- A philosophy and set of method companies use to eliminate defects in their products and
processes
- Seeks to reduce variation in the processes that lead to product defects
a statistical methodology to determine cause-and-effect relationships between process
variables and output
- Permits experimentation with many variable simultaneously
Term 8 of 83
External Failure costs
Costs associated with preventive maintenance
Expenses incurred due to internal errors
Charges for damaged raw materials
Costs for defects that pass through the system
, Definition 9 of 83
- The quantitative aspects of quality management
- Process usually exhibits some variation in their output
- Assignable variation: variation that is caused by factors that can be identified and managed
- Common variation: variation that is inherent in the process itself
Quality management in the supply chain
Master Production Scheduler
Master Production Scheduling:
Statistic Quality Control (SQC)
Definition 10 of 83
A time where the manufacturing cannot be interrupted
Freeze Window
Bottom-round Management
Process Control
Demand Pull
Definition 11 of 83
- the stock of any item or resource used in an organization
o Includes raw materials, finished products, component parts, supplies, and work-in-progess
o Manufacturing inventory: refers to items that contribute to or become a part of a firms products
Inventory
Safety Stock
Asset
Quality
83 Multiple choice questions
Term 1 of 83
What are the four elements of a fishbone diagram?
Quality is free, emphasis on training
Man, material, machine and methods
Design quality, conformance quality, and quality at the source
Things like cost, taste, durability, and service
Term 2 of 83
Inventory Turn
number of time inventory is replaced over a year
average cost of inventory per year
frequency of inventory audits in a year
total value of inventory in a year
Definition 3 of 83
1. Finance and Accounting
2. Sales and Marketing
3. Production and Materials Management
4. Human Resources
Master Production Scheduler
ERP Modules- 4 Categories
Process Flow Diagram
Six Sigma Analytical Tools
,Term 4 of 83
Ordering costs
sum of all the costs to prevent defects
costs for defects incurred within the system
independent demand and dependent demand
costs of placing an order
Definition 5 of 83
PDCA cycle (plan, do, check, act) and 14 points
Dr. Deming
Joseph Juran
External Benchmarking
Dr. Juran
Definition 6 of 83
encourages organization to discuss social responsibility issues and possible actions with relevant
stakeholders
Iso 25995
Iso 9000
Iso 14000
ISO 26000
,Term 7 of 83
Six Sigma
- flowchart
- run chart
- Pareto chart
- checksheet
- cause and effect diagram
- opportunity flow diagram
- process and control chart
- Define: Identify customers and their priorities
- Measure: Determine how to measure the process and how it is performing
- Analyze: Determine the most likely cause of defects
- Improve: identify means to remove the cause of defects
- Control: determine how to maintain the improvements
- A philosophy and set of method companies use to eliminate defects in their products and
processes
- Seeks to reduce variation in the processes that lead to product defects
a statistical methodology to determine cause-and-effect relationships between process
variables and output
- Permits experimentation with many variable simultaneously
Term 8 of 83
External Failure costs
Costs associated with preventive maintenance
Expenses incurred due to internal errors
Charges for damaged raw materials
Costs for defects that pass through the system
, Definition 9 of 83
- The quantitative aspects of quality management
- Process usually exhibits some variation in their output
- Assignable variation: variation that is caused by factors that can be identified and managed
- Common variation: variation that is inherent in the process itself
Quality management in the supply chain
Master Production Scheduler
Master Production Scheduling:
Statistic Quality Control (SQC)
Definition 10 of 83
A time where the manufacturing cannot be interrupted
Freeze Window
Bottom-round Management
Process Control
Demand Pull
Definition 11 of 83
- the stock of any item or resource used in an organization
o Includes raw materials, finished products, component parts, supplies, and work-in-progess
o Manufacturing inventory: refers to items that contribute to or become a part of a firms products
Inventory
Safety Stock
Asset
Quality
