MGT521 Chapter 10- 4ed Test Bank Questions With
Complete Solutions
21. At the end of a change project, measures shift in what way?
a. measures become more important
b. measures are communicated more heavily
c. measures are used to determine impact rather than diagnose
d. measures get more complex and increase in number as the
project moves toward its end Correct Answer c. measures are
used to determine impact rather than diagnose
Change leaders should develop their measures based on which
of the following?
a. how incentives and boost data
b. who the measures will be analyzed by
c. what data can be ensured is precise and correct
d. how much it will cost Correct Answer d. how much it will
cost
Commitment needs to be measured on what two levels?
a. Financial and process
, b. Individual and organizational
c. Actions and words
d. Senior management and employees Correct Answer d.
Senior management and employees
Don't let ______ be the enemy of good.
a. perfect
b. good intentions
c. selfishness
d. analysis Correct Answer a. perfect
Goals are best set at what level?
a. challenging yet attainable
b. lofty to inspire vision
c. low to encourage incremental progress
d. attainable so employees don't fear they won't meet
expectations Correct Answer a. challenging yet attainable
How should change leaders use data during the beginning stages
of a change project?
Complete Solutions
21. At the end of a change project, measures shift in what way?
a. measures become more important
b. measures are communicated more heavily
c. measures are used to determine impact rather than diagnose
d. measures get more complex and increase in number as the
project moves toward its end Correct Answer c. measures are
used to determine impact rather than diagnose
Change leaders should develop their measures based on which
of the following?
a. how incentives and boost data
b. who the measures will be analyzed by
c. what data can be ensured is precise and correct
d. how much it will cost Correct Answer d. how much it will
cost
Commitment needs to be measured on what two levels?
a. Financial and process
, b. Individual and organizational
c. Actions and words
d. Senior management and employees Correct Answer d.
Senior management and employees
Don't let ______ be the enemy of good.
a. perfect
b. good intentions
c. selfishness
d. analysis Correct Answer a. perfect
Goals are best set at what level?
a. challenging yet attainable
b. lofty to inspire vision
c. low to encourage incremental progress
d. attainable so employees don't fear they won't meet
expectations Correct Answer a. challenging yet attainable
How should change leaders use data during the beginning stages
of a change project?
