Chapter 7 Information and Decision
Making
Information Technology - answersUse of electronic devices that aid in the creation,
management and use of information
Computer competencies - answersAbility to understand and use computers to
advantage
Information competencies - answersAbility to utilize computers and information
technology for decision making
Business-to-consumer (B2C) - answersBusinesses selling directly to customers over
the Internet
Business-to-business (B2B) - answersBusinesses using the Internet to collaborate and
make transactions with one another
Intra-organizational implications - answers- Easier facilitation of communication and
information sharing
- Flattening of organizational structures
- Faster decision making
- Increased coordination and control
- Structural flexibility
Extra-organizational implications - answers- Helps organization take better care of
customers
- Helps organizations work well with resource suppliers
- Helps build and manage relationships with strategic partners
Electronic Office - answersUsing computers and IT to streamline work, improve
operating efficiencies and make overall performance improvements
Instant messaging - answersAllows instantaneous communication between people
online at work at the same time
Peer-to-peer file sharing - answersConnects PCs directly to one another over the
Internet allowing sharing and collaboration of information
Data - answersRaw facts and observations
Information - answersData made useful for decision making
Making
Information Technology - answersUse of electronic devices that aid in the creation,
management and use of information
Computer competencies - answersAbility to understand and use computers to
advantage
Information competencies - answersAbility to utilize computers and information
technology for decision making
Business-to-consumer (B2C) - answersBusinesses selling directly to customers over
the Internet
Business-to-business (B2B) - answersBusinesses using the Internet to collaborate and
make transactions with one another
Intra-organizational implications - answers- Easier facilitation of communication and
information sharing
- Flattening of organizational structures
- Faster decision making
- Increased coordination and control
- Structural flexibility
Extra-organizational implications - answers- Helps organization take better care of
customers
- Helps organizations work well with resource suppliers
- Helps build and manage relationships with strategic partners
Electronic Office - answersUsing computers and IT to streamline work, improve
operating efficiencies and make overall performance improvements
Instant messaging - answersAllows instantaneous communication between people
online at work at the same time
Peer-to-peer file sharing - answersConnects PCs directly to one another over the
Internet allowing sharing and collaboration of information
Data - answersRaw facts and observations
Information - answersData made useful for decision making
