Chapter 7 Information Decision Making
Information - answersData made useful and meaningful for decision making
Timely - answers1 of 5 criteria for good info; it is available when needed; it meets
deadlines for decision making and action
High quality - answers1 of 5 criteria for good info; the info is accurate and reliable, it can
be used with confidence
Complete - answers1 of 5 criteria for good info; it is sufficient for the task at hand; it is
current and up to date
Relevant - answers1 of 5 criteria for good info; the info is appropriate for the task at
hand; it is free from extraneous material
Understandable - answers1 of 5 criteria for good info; the info is clear and free from
unnecessary detail
Management information systems - answersCollect, organize, and distribute data for
use in decision making
Internal information - answersinfo from their immediate work setting and from other
parts of the organization; flows downward in the form of goals, instructions, and
feedback; flows upward as performance reports, suggestions for improvement, and
policy disputes
Intelligence information - answersinfo that deals with customers, competitors, and other
stakeholders
Data mining - answersthe process of analyzing data to produce useful information for
decision makers
Big data - answersexists in huge quantities and is difficult to process without
sophisticated mathematical and computing techniques
Analytics - answerssystematic gathering and processing of data to make informed
decisions
Intelligence information --> internal information --> public information - answersWhat's
the order of how information is gathered?
Information - answersData made useful and meaningful for decision making
Timely - answers1 of 5 criteria for good info; it is available when needed; it meets
deadlines for decision making and action
High quality - answers1 of 5 criteria for good info; the info is accurate and reliable, it can
be used with confidence
Complete - answers1 of 5 criteria for good info; it is sufficient for the task at hand; it is
current and up to date
Relevant - answers1 of 5 criteria for good info; the info is appropriate for the task at
hand; it is free from extraneous material
Understandable - answers1 of 5 criteria for good info; the info is clear and free from
unnecessary detail
Management information systems - answersCollect, organize, and distribute data for
use in decision making
Internal information - answersinfo from their immediate work setting and from other
parts of the organization; flows downward in the form of goals, instructions, and
feedback; flows upward as performance reports, suggestions for improvement, and
policy disputes
Intelligence information - answersinfo that deals with customers, competitors, and other
stakeholders
Data mining - answersthe process of analyzing data to produce useful information for
decision makers
Big data - answersexists in huge quantities and is difficult to process without
sophisticated mathematical and computing techniques
Analytics - answerssystematic gathering and processing of data to make informed
decisions
Intelligence information --> internal information --> public information - answersWhat's
the order of how information is gathered?
