Chapter 7 Information and Decision
Making
Judith has been asked to prepare a report comparing the profits the company earned in
the current financial year in its domestic market and compare it with the previous year's
report for the same market. The type of problem faced by Judith in the above scenario
is a(n) _____ problem. - answersstructured
Strategies, such as framing, that are used for simplifying decision making are known as
______. - answersheuristics
A ____ decision occurs when an unexpected problem arises that can lead to disaster if
not resolved quickly and appropriately. - answerscrisis
Managers who are passive in gathering information and are unwilling to make decisions
and deal with problems are referred to as problem _____. - answersavoiders
Priya, a manager at an IT firm, has to make a decision on the amount of money to be
allocated for purchasing five new laptops for her team members. She is aware of the
current price of the laptops and has the information about the amount of money spent
on purchasing new laptops the previous year. This type of environment that is ideal for
decision-making is known as a(n) ______. - answerscertain environment
______ tend to emphasize the impersonal rather than the personal and take a realistic
approach to problem solving. - answersSensation thinkers
Which of the following is the first step in a decision-making process? -
answersIdentifying and defining a problem
A(n) _____ decision chooses the alternative that gives the absolute best solution to a
problem. - answersoptimizing
Catalina, the manager of a law firm, makes a decision about the pay raise of her interns
based only on their current salaries. This type of decision making can lead to ______. -
answersframing error
Dr. Morales initially conducts basic medical tests for her patients. Once she examines
the reports of these tests, she suggests more specific tests to the patients. She also
examines all the reports in detail before suggesting any treatment. This type of problem
solving is a step-by -step fashion is know as ______ thinking. - answerssystematic
Making
Judith has been asked to prepare a report comparing the profits the company earned in
the current financial year in its domestic market and compare it with the previous year's
report for the same market. The type of problem faced by Judith in the above scenario
is a(n) _____ problem. - answersstructured
Strategies, such as framing, that are used for simplifying decision making are known as
______. - answersheuristics
A ____ decision occurs when an unexpected problem arises that can lead to disaster if
not resolved quickly and appropriately. - answerscrisis
Managers who are passive in gathering information and are unwilling to make decisions
and deal with problems are referred to as problem _____. - answersavoiders
Priya, a manager at an IT firm, has to make a decision on the amount of money to be
allocated for purchasing five new laptops for her team members. She is aware of the
current price of the laptops and has the information about the amount of money spent
on purchasing new laptops the previous year. This type of environment that is ideal for
decision-making is known as a(n) ______. - answerscertain environment
______ tend to emphasize the impersonal rather than the personal and take a realistic
approach to problem solving. - answersSensation thinkers
Which of the following is the first step in a decision-making process? -
answersIdentifying and defining a problem
A(n) _____ decision chooses the alternative that gives the absolute best solution to a
problem. - answersoptimizing
Catalina, the manager of a law firm, makes a decision about the pay raise of her interns
based only on their current salaries. This type of decision making can lead to ______. -
answersframing error
Dr. Morales initially conducts basic medical tests for her patients. Once she examines
the reports of these tests, she suggests more specific tests to the patients. She also
examines all the reports in detail before suggesting any treatment. This type of problem
solving is a step-by -step fashion is know as ______ thinking. - answerssystematic
