BMIS 311 CHP 12 - FINAL EXAM QUESTIONS AND
ANSWER GRADED A++
As discussed in the chapter text, the three main reasons that investments in information technology
do not always produce positive results are:
information quality, organizational culture, and management filters
Which of the following is not one of the Simon's four stages of decision making?
A. Implementation
B. Choice
C. Intelligence
D. Design
E. Analysis
Analysis
When there is no well-understood or agreed on procedure for making a decision, it is said to be:
unstructured
If you can follow a definite procedure to make a business decision, you are making a(n) ________
decision.
structured
The concept of management ________ describes situations in which managers act on preconceived
notions that reject information that does not conform to their prior conceptions.
, filters
The ________ phase of decision making finds or recognizes a problem, need, or opportunity.
intelligence
The role of liaison falls into which of Mintzberg's managerial classifications?
Interpersonal
High velocity decision making systems are growing rapidly for decisions classed as:
highly structured
Which of the following statements best describes the business value of improved decision making?
A. Improved decision making results in a large monetary value for the firm as numerous small daily
decisions affecting efficiency, production, costs, and more add up to large annual values.
B. Improved decision making creates better products.
C. Improved decision making strengthens customer and supplier intimacy, which reduces costs.
D. Improved decision making strengthens customer and supplier intimacy, which reduces costs.
E. Improved decision making enables senior executives to more accurately foresee future financial
trends.
Improved decision making results in a large monetary value for the firm as numerous small daily
decisions affecting efficiency, production, costs, and more add up to large annual values
________ are visual tools for presenting performance data in a BI system.
Dashboards and scorecards
ANSWER GRADED A++
As discussed in the chapter text, the three main reasons that investments in information technology
do not always produce positive results are:
information quality, organizational culture, and management filters
Which of the following is not one of the Simon's four stages of decision making?
A. Implementation
B. Choice
C. Intelligence
D. Design
E. Analysis
Analysis
When there is no well-understood or agreed on procedure for making a decision, it is said to be:
unstructured
If you can follow a definite procedure to make a business decision, you are making a(n) ________
decision.
structured
The concept of management ________ describes situations in which managers act on preconceived
notions that reject information that does not conform to their prior conceptions.
, filters
The ________ phase of decision making finds or recognizes a problem, need, or opportunity.
intelligence
The role of liaison falls into which of Mintzberg's managerial classifications?
Interpersonal
High velocity decision making systems are growing rapidly for decisions classed as:
highly structured
Which of the following statements best describes the business value of improved decision making?
A. Improved decision making results in a large monetary value for the firm as numerous small daily
decisions affecting efficiency, production, costs, and more add up to large annual values.
B. Improved decision making creates better products.
C. Improved decision making strengthens customer and supplier intimacy, which reduces costs.
D. Improved decision making strengthens customer and supplier intimacy, which reduces costs.
E. Improved decision making enables senior executives to more accurately foresee future financial
trends.
Improved decision making results in a large monetary value for the firm as numerous small daily
decisions affecting efficiency, production, costs, and more add up to large annual values
________ are visual tools for presenting performance data in a BI system.
Dashboards and scorecards
