Name: Score:
112 Multiple choice questions
Definition 1 of 112
Used in face to face and virtual meetings
Meeting leader directs members to list ideas, solutions, or advantages and disadvantages for the
topic discussed. Participants then present their lists for everyone and discuss. Members then rank
ideas on their own and leader chooses the highest vote.
The Delphi Technique
Action Plan
Operational Analysis
The Nominal Group Technique
,Term 2 of 112
What are the components of concreteness in collaborative writing?
Communicating to groups
Fixing responsibility - giving assignments
Communicating with opponents - no face to face communication with people you don't like
Communicating with the inaccessible - hard to reach
Use specific facts and data
Use active, not passive, voice
Rely on vivid, image-building words
Focus on "you," the reader
Show reader benefits or interests
Emphasize the positive
Informal:
Sound-action exhibits
Closed-circuit TV
Satellite downlinks
Formal:
Videos
PowerPoint slide decks
Chart talks
,Term 3 of 112
What is the accommodation conflict resolution strategy?
Planning - who, what, when, where, why, and how
Composing - Words chosen with care and organized in a clear, comprehensive, and
coherent fashion.
Revising - Editing
Provides gain for both sides.
May lead to both parties' perceiving themselves as winners, but they may also both feel like
losers.
Trust may break down, sense of competition may rise.
The party with more information is in the better position.
Employee with no concern for the outcome has the better position.
Managers try to make everyone happy.
Emphasize maintaining employee relationships, and de-emphasizes achieving production
goals.
Believe confrontation is destructive.
Tendency of a group to conform to ideas simply because the general sense of the group
has moved in a particular direction, and members feel committed to continue on the same
path.
, Term 4 of 112
What are the seven C's of collaborative writing?
Completeness
Conciseness
Consideration
Concreteness
Clarity
Courtesy
Correctness
Personal, lay (customers, workers, or public), and expert opinions.
Use specific facts and data
Use active, not passive, voice
Rely on vivid, image-building words
Organize in a clear sequence
Spatial/geographic, political/economic categories, importance, chronological,
advantages/disadvantages, comparison/contrast, structure and function.
112 Multiple choice questions
Definition 1 of 112
Used in face to face and virtual meetings
Meeting leader directs members to list ideas, solutions, or advantages and disadvantages for the
topic discussed. Participants then present their lists for everyone and discuss. Members then rank
ideas on their own and leader chooses the highest vote.
The Delphi Technique
Action Plan
Operational Analysis
The Nominal Group Technique
,Term 2 of 112
What are the components of concreteness in collaborative writing?
Communicating to groups
Fixing responsibility - giving assignments
Communicating with opponents - no face to face communication with people you don't like
Communicating with the inaccessible - hard to reach
Use specific facts and data
Use active, not passive, voice
Rely on vivid, image-building words
Focus on "you," the reader
Show reader benefits or interests
Emphasize the positive
Informal:
Sound-action exhibits
Closed-circuit TV
Satellite downlinks
Formal:
Videos
PowerPoint slide decks
Chart talks
,Term 3 of 112
What is the accommodation conflict resolution strategy?
Planning - who, what, when, where, why, and how
Composing - Words chosen with care and organized in a clear, comprehensive, and
coherent fashion.
Revising - Editing
Provides gain for both sides.
May lead to both parties' perceiving themselves as winners, but they may also both feel like
losers.
Trust may break down, sense of competition may rise.
The party with more information is in the better position.
Employee with no concern for the outcome has the better position.
Managers try to make everyone happy.
Emphasize maintaining employee relationships, and de-emphasizes achieving production
goals.
Believe confrontation is destructive.
Tendency of a group to conform to ideas simply because the general sense of the group
has moved in a particular direction, and members feel committed to continue on the same
path.
, Term 4 of 112
What are the seven C's of collaborative writing?
Completeness
Conciseness
Consideration
Concreteness
Clarity
Courtesy
Correctness
Personal, lay (customers, workers, or public), and expert opinions.
Use specific facts and data
Use active, not passive, voice
Rely on vivid, image-building words
Organize in a clear sequence
Spatial/geographic, political/economic categories, importance, chronological,
advantages/disadvantages, comparison/contrast, structure and function.
