HCM 435 FINAL QUESTIONS AND ANSWERS WITH COMPLETE
SOLUTIONS VERIFIED
Business Owner
Has day-t-day responsibility for running a function or a department. An example of a
business owner might be the director of the clinical lab.
Business Sponsor
The individual who holds overall accountability for the success of a project.
Implementation Team
This team plans, coordinates, budgets and manages all aspects of the new system
implementation.
IT Manager
The senior IT person assigned to the project. The IT manager represents the IT
department, has final IT decision-making authority, can help remove technical obstacles
and obtains buy-in from IT constituents.
Managing Change
Project Manager (PM)
Provides day-to-day direction setting, conflict resolution, and communication needed by
the project team. The PM identifies needed resources, delivers project on time, within
budget and according to written specifications. The ensure risks are being managed or
resolved, and keeps the project within scope.
System Champion
,Someone who is well respected in the organization and sees the new information
system as necessary to the organization's achievement. of its strategic goals.
System Implementation
Begins once the organization has acquired the system and continues through the early
stages following the go-live date.
Train the Trainer
A method of training end-users on the new system where the vendor trains selected
members of the organization, who will in turn serve as "super users" and train
employees in other departments.
Unintended Consequences
Outcomes of a system implementation that were not foreseen during the planning and
analysis phases. They are usually negative in nature.
User resistance
Occurs when organizations do not have sufficient buy-in or support of the new system.
Workflow and Process Analysis
A sequence of repeatable steps that individuals perform to complete a task.
Digital Maturity
Defined according to 2 variables: 1) Digital Intensity, or how a company invested in IT to
change the way it operates and 2) Transformation Management Intensity - or the extent
of the leadership capabilities necessary to drive digital transformation of the company.
Internal Rate of Return
the discount rate at which the net present value of an investment project is zero; the
rate of return of a project over its useful life
, IT project Proposal
IT Value
that value which is derived by an organization through the deployment of technology:
strategic positioning, customer satisfaction, productivity, cost avoidance
Net Present Value
Calculated by subtracting the initial investment costs from the future cash flows that
result from the investment.
Value Realization
The value realized from a project shown over time.
Application Management
Chief Information Officer (CIO)
Oversees all uses of IT and ensures the strategic alignment of IT with business goals
and objectives
Chief Information Security Officer (CISO)
manages security for the organization's information systems and information
Chief medical informatics officer (CMIO)
"An emerging position, typically a physician with medical informatics training, that
provides physician leadership and direction in the deployment of clinical applications in
healthcare organizations"
Chief Technology Officer (CTO)
Responsible for ensuring the throughput, speed, accuracy, availability, and reliability of
IT.
Database Administrator (DBA)
SOLUTIONS VERIFIED
Business Owner
Has day-t-day responsibility for running a function or a department. An example of a
business owner might be the director of the clinical lab.
Business Sponsor
The individual who holds overall accountability for the success of a project.
Implementation Team
This team plans, coordinates, budgets and manages all aspects of the new system
implementation.
IT Manager
The senior IT person assigned to the project. The IT manager represents the IT
department, has final IT decision-making authority, can help remove technical obstacles
and obtains buy-in from IT constituents.
Managing Change
Project Manager (PM)
Provides day-to-day direction setting, conflict resolution, and communication needed by
the project team. The PM identifies needed resources, delivers project on time, within
budget and according to written specifications. The ensure risks are being managed or
resolved, and keeps the project within scope.
System Champion
,Someone who is well respected in the organization and sees the new information
system as necessary to the organization's achievement. of its strategic goals.
System Implementation
Begins once the organization has acquired the system and continues through the early
stages following the go-live date.
Train the Trainer
A method of training end-users on the new system where the vendor trains selected
members of the organization, who will in turn serve as "super users" and train
employees in other departments.
Unintended Consequences
Outcomes of a system implementation that were not foreseen during the planning and
analysis phases. They are usually negative in nature.
User resistance
Occurs when organizations do not have sufficient buy-in or support of the new system.
Workflow and Process Analysis
A sequence of repeatable steps that individuals perform to complete a task.
Digital Maturity
Defined according to 2 variables: 1) Digital Intensity, or how a company invested in IT to
change the way it operates and 2) Transformation Management Intensity - or the extent
of the leadership capabilities necessary to drive digital transformation of the company.
Internal Rate of Return
the discount rate at which the net present value of an investment project is zero; the
rate of return of a project over its useful life
, IT project Proposal
IT Value
that value which is derived by an organization through the deployment of technology:
strategic positioning, customer satisfaction, productivity, cost avoidance
Net Present Value
Calculated by subtracting the initial investment costs from the future cash flows that
result from the investment.
Value Realization
The value realized from a project shown over time.
Application Management
Chief Information Officer (CIO)
Oversees all uses of IT and ensures the strategic alignment of IT with business goals
and objectives
Chief Information Security Officer (CISO)
manages security for the organization's information systems and information
Chief medical informatics officer (CMIO)
"An emerging position, typically a physician with medical informatics training, that
provides physician leadership and direction in the deployment of clinical applications in
healthcare organizations"
Chief Technology Officer (CTO)
Responsible for ensuring the throughput, speed, accuracy, availability, and reliability of
IT.
Database Administrator (DBA)
