HCM 401 EXAM REVIEW EXAM QUESTIONS AND
ANSWERS WITH COMPLETE SOLUTIONS VERIFIED
Define "Organizational Behavior"
the study of individual and group dynamics within an organization setting.
Three goals of OB (Organizational Behavior)
1. OB attempts to explain why individuals and groups behave the way they do within the
organizational setting
2. OB tried to prdict how individuals and groups will behave based on internal and
external factors
3. OB provides managers with tools to assist in the management of individuals and
groups behaviors so they willingly put forth their best effort to accomplish organizational
goals
The systematic study of individual and group dynamics within an organization
setting is know as:
Organizational behavior
The study of organizational behavior provides a set of tools that help:
people to understand, analyze and describe what goes on in an organization
Define and discuss transformational leadership
directed toward the influence and management of institutional change and innovation
through revitalization and vision. Characteristics of transformational leaders: identify
, themselves as change agents, possess the capability to face complexity, ambiguity and
uncertainty. Their imaginative, creative, innovative and visionary.
Transformational leaders do all the following for their subordinates EXCEPT:
Increase awareness of their dependence on the organization
Define and discuss transactional leadership
directed toward task accomplishment and the maintenance of good relations between
the leader and the subordinates through consideration of performance and reward
The type of leader that guides or motivates followers in the direction of
established by clarifying role and task requirements is a ...
Transactional leader
Know the range of human similarities and differences in a group affiliation
LOOK UP***
Define "diversity"
the full range of human similarities and differences in a group affiliation including
gender, race/ethnicity, social class, role within an organization, age, religion, sexual
orientation, physical ability and other group identities
The full range of human similarities and differences in group affiliation including
gender, race, ethnicity, social class, role within an organization, age, religion,
sexual orientation, physical ability and other group identities is the definition of:
Diversity
Define and discuss "cultural competency"
A set of congruent behaviors, practices, attitudes, and policies that come together in a
system, agency or among professionals that enables effective work in cross-cultural
ANSWERS WITH COMPLETE SOLUTIONS VERIFIED
Define "Organizational Behavior"
the study of individual and group dynamics within an organization setting.
Three goals of OB (Organizational Behavior)
1. OB attempts to explain why individuals and groups behave the way they do within the
organizational setting
2. OB tried to prdict how individuals and groups will behave based on internal and
external factors
3. OB provides managers with tools to assist in the management of individuals and
groups behaviors so they willingly put forth their best effort to accomplish organizational
goals
The systematic study of individual and group dynamics within an organization
setting is know as:
Organizational behavior
The study of organizational behavior provides a set of tools that help:
people to understand, analyze and describe what goes on in an organization
Define and discuss transformational leadership
directed toward the influence and management of institutional change and innovation
through revitalization and vision. Characteristics of transformational leaders: identify
, themselves as change agents, possess the capability to face complexity, ambiguity and
uncertainty. Their imaginative, creative, innovative and visionary.
Transformational leaders do all the following for their subordinates EXCEPT:
Increase awareness of their dependence on the organization
Define and discuss transactional leadership
directed toward task accomplishment and the maintenance of good relations between
the leader and the subordinates through consideration of performance and reward
The type of leader that guides or motivates followers in the direction of
established by clarifying role and task requirements is a ...
Transactional leader
Know the range of human similarities and differences in a group affiliation
LOOK UP***
Define "diversity"
the full range of human similarities and differences in a group affiliation including
gender, race/ethnicity, social class, role within an organization, age, religion, sexual
orientation, physical ability and other group identities
The full range of human similarities and differences in group affiliation including
gender, race, ethnicity, social class, role within an organization, age, religion,
sexual orientation, physical ability and other group identities is the definition of:
Diversity
Define and discuss "cultural competency"
A set of congruent behaviors, practices, attitudes, and policies that come together in a
system, agency or among professionals that enables effective work in cross-cultural
