©THEBRIGHT EXAM SOLUTIONS
11/06/2024 10:41 AM
Assignment 1 Exam Questions And Answers
100% Pass
The process of measuring, analyzing, enhancing, and then controlling processes once they have
been brought within the narrow Six Sigma quality tolerances or standards is referred to as the -
answer✔Six Sigma process
Which of the following are the core values of Total Quality Management? (Check all that apply.)
- answer✔Methods and processes are developed to match the requirements of internal and
external customers.
Quality is developed into a product or service so that errors are prevented from occurring.
Which of the following is an issue caused when companies embrace social networking? -
answer✔It may result in employees wasting time or offending or harassing their co-workers.
Which of the following is a flaw of the instructional system design model? - answer✔It adds
time and expense to creating a training program.
Which of the following are part of nontraditional employment? (Check all that apply.) -
answer✔The use of independent contractors
The use of contract company workers
The use of freelancers
Identify a true statement about the Malcolm Baldrige National Quality Award. - answer✔The
award winners usually do well in human resource practices, including training and
development.
_____ is the most comprehensive standard, as it provides a set of requirements for a quality
management system for all organizations, both private and public. - answer✔ISO 9001:2008
, ©THEBRIGHT EXAM SOLUTIONS
11/06/2024 10:41 AM
The objective of Six Sigma is to _____. - answer✔develop a total business focus on serving the
customer
Identify the potential uses of social networking in training and development. (Check all that
apply.) - answer✔Gathering employee opinions
Knowledge sharing, capturing, and storing
Companies that compete in the gig economy rely on _____. - answer✔the services offered by
nontraditional employees to meet service and product demands
The highest level of national recognition for quality that a U.S. company can receive is the
_____, which was created by public law. - answer✔Malcolm Baldrige National Quality Award
Identify the specific human resource management practices that are used to support work
teams. (Check all that apply.) - answer✔Emphasizing and rewarding ongoing training
Involvement of employees in the performance improvement process
The _____, a network of national standards institutes that comprises 160 countries and has a
central governing body in Geneva, Switzerland, is the world's largest developer and publisher of
international standards. - answer✔International Organization for Standardization
_____ refer to teams with members that are separated by time, geographic locations, culture,
and/or organizational boundaries and that rely almost exclusively on technology to collaborate
on their projects. - answer✔Virtual teams
Which of the following trends are observed in training practices? (Check all that apply.) -
answer✔Self-paced online learning is the most commonly used mode of technology-based
learning.
Technology-based learning has helped enhance learning efficiency, as shown by decrease in the
reuse ratio since 2010.
_____ involve employees with different skills who collaborate to assemble a product or provide
a service. - answer✔Work teams
Green Tree Finance Inc. is a company that does tax auditing for small- and medium-sized
organizations. The company has a team of auditors and accountants who work from different
11/06/2024 10:41 AM
Assignment 1 Exam Questions And Answers
100% Pass
The process of measuring, analyzing, enhancing, and then controlling processes once they have
been brought within the narrow Six Sigma quality tolerances or standards is referred to as the -
answer✔Six Sigma process
Which of the following are the core values of Total Quality Management? (Check all that apply.)
- answer✔Methods and processes are developed to match the requirements of internal and
external customers.
Quality is developed into a product or service so that errors are prevented from occurring.
Which of the following is an issue caused when companies embrace social networking? -
answer✔It may result in employees wasting time or offending or harassing their co-workers.
Which of the following is a flaw of the instructional system design model? - answer✔It adds
time and expense to creating a training program.
Which of the following are part of nontraditional employment? (Check all that apply.) -
answer✔The use of independent contractors
The use of contract company workers
The use of freelancers
Identify a true statement about the Malcolm Baldrige National Quality Award. - answer✔The
award winners usually do well in human resource practices, including training and
development.
_____ is the most comprehensive standard, as it provides a set of requirements for a quality
management system for all organizations, both private and public. - answer✔ISO 9001:2008
, ©THEBRIGHT EXAM SOLUTIONS
11/06/2024 10:41 AM
The objective of Six Sigma is to _____. - answer✔develop a total business focus on serving the
customer
Identify the potential uses of social networking in training and development. (Check all that
apply.) - answer✔Gathering employee opinions
Knowledge sharing, capturing, and storing
Companies that compete in the gig economy rely on _____. - answer✔the services offered by
nontraditional employees to meet service and product demands
The highest level of national recognition for quality that a U.S. company can receive is the
_____, which was created by public law. - answer✔Malcolm Baldrige National Quality Award
Identify the specific human resource management practices that are used to support work
teams. (Check all that apply.) - answer✔Emphasizing and rewarding ongoing training
Involvement of employees in the performance improvement process
The _____, a network of national standards institutes that comprises 160 countries and has a
central governing body in Geneva, Switzerland, is the world's largest developer and publisher of
international standards. - answer✔International Organization for Standardization
_____ refer to teams with members that are separated by time, geographic locations, culture,
and/or organizational boundaries and that rely almost exclusively on technology to collaborate
on their projects. - answer✔Virtual teams
Which of the following trends are observed in training practices? (Check all that apply.) -
answer✔Self-paced online learning is the most commonly used mode of technology-based
learning.
Technology-based learning has helped enhance learning efficiency, as shown by decrease in the
reuse ratio since 2010.
_____ involve employees with different skills who collaborate to assemble a product or provide
a service. - answer✔Work teams
Green Tree Finance Inc. is a company that does tax auditing for small- and medium-sized
organizations. The company has a team of auditors and accountants who work from different
