WGU D351 Know to Pass Questions and Answers
Study
What is the role of HR planning in organizations?
HR planning helps organizations understand future employee needs.
What are the different types of employee compensations?
Direct (salary, hourly rate and bonuses) and Indirect (services, benefits, and training)
What are the four implicit HR objectives?
1. Improve productivity 2.Improve quality of work 3. Ensure legal compliance 4. Ensure ethical
behavior
What is HR's contribution to productivity?
HR managers contribute to productivity through work, organization and design
Define Moral Philosophy
Principles, rules, and values people use in deciding what is right or wrong
How to create culture of ethical behavior? (6)
1. Positive work environment. 2. Hiring ethical individuals. 3. Providing ethical training. 4.
Labeling and modeling, ethical behavior. 5. Establishing ethics. 6 open door policy.
What are six major trends, influencing work environment?
1. Increase competition.
2. Cost and benefits of HR utilization.
3. Productivity changes.
4. Pace and complexity of changes.
5. Workplace dysfunction systems.
6. Society trends.
Definition of culture
a system of shared beliefs and values guiding behavior
Shapers of organizational culture
Top management values shape, organizational culture, and strategy
What Business and industry knowledge for HR professionals is needed?
1. Strategic planning.
2. Financial statements.
3. Sales, marketing, production techniques.
4. Data processing, MIS knowledge.
Define HR generalist
Provide guidance, support management, and service as a source of help and information on
human resource matters.
Define HR specialist
Responsible for specific human resource management functions within the organization.
Purpose of SWOT analysis
Assess the firms, internal abilities and vulnerabilities to the external environment
Expectation of HR department regarding change
Become agents for change, facilitate organizational change, maintain organizational flexibility,
and adaptability
What is the difference between tactical work and strategic work?
Tactical work is daily tasks and strategic work focuses on future improvements and innovations
What is an internal factor referring to firms equipment and knowledge?
Technology
, What two categories are ethical theories divided into?
Consequentialist and deontological
What is the focus of Deontological theory?
Uses rules to distinguish right from wrong. Requires disregarding the possible consequences of
our actions when determining what is right and what is wrong.
What is the focus of consequentialist theory?
Judges whether or not something is right by what its consequences are
First step in HR change initiative?
Securing top management support
Explain the concept of employee engagement?
Refers to the emotional commitment and employee has to the organization and its goals.
What is the role of HR and fostering diversity and inclusion?
HR plays a crucial role and creating a maintaining a diverse and inclusive workplace by
implementing policies and practices that promote equality and respect.
Define performance management
Process of creating a work environment, which people can perform to the best of their abilities to
meet the company goals.
What is the significance of succession planning in HR?
It is essential for HR to ensure a smooth transition of key roles within the organization,
minimizing, disruptions, and maintaining continuity.
Defined the term workforce development
Focuses on enhancing the skills, knowledge, abilities of employees to align with the
organizations, current and future.
Employment-at-will (EAW)
An employer may terminate an employee anytime. Employment at well, also allows the
employer to leave a job at any time, and for any reason, without facing adversely legal
consequences.
What are the consequences to employees of employment at-will?
Being financially insecure & vulnerable.
What are the three exceptions to employment at will?
1. Public policy exception 2. Implied contract exception 3. Implied convent of good faith
exception
What is an implied contract?
A legally enforceable agreement that arises from conduct, from assumed intentions, from some
relationship between the employer and employee there's no contract between the two parties
What are the various ways implied contracts are created?
1. Oral 2. Actions of employer 3. Handbooks 4. Procedures
What are the benefits of a diverse workforce?
A diverse workforce leads to creativity and innovation.
Diversity
The differences between people
Inclusion
The extent to which each person in the organization feels welcomed, respected, supported, and
valued as a team member
What is the Civil Rights Act?
Legislation prohibiting discrimination based on race, color, religion, sex, or national origin.
Study
What is the role of HR planning in organizations?
HR planning helps organizations understand future employee needs.
What are the different types of employee compensations?
Direct (salary, hourly rate and bonuses) and Indirect (services, benefits, and training)
What are the four implicit HR objectives?
1. Improve productivity 2.Improve quality of work 3. Ensure legal compliance 4. Ensure ethical
behavior
What is HR's contribution to productivity?
HR managers contribute to productivity through work, organization and design
Define Moral Philosophy
Principles, rules, and values people use in deciding what is right or wrong
How to create culture of ethical behavior? (6)
1. Positive work environment. 2. Hiring ethical individuals. 3. Providing ethical training. 4.
Labeling and modeling, ethical behavior. 5. Establishing ethics. 6 open door policy.
What are six major trends, influencing work environment?
1. Increase competition.
2. Cost and benefits of HR utilization.
3. Productivity changes.
4. Pace and complexity of changes.
5. Workplace dysfunction systems.
6. Society trends.
Definition of culture
a system of shared beliefs and values guiding behavior
Shapers of organizational culture
Top management values shape, organizational culture, and strategy
What Business and industry knowledge for HR professionals is needed?
1. Strategic planning.
2. Financial statements.
3. Sales, marketing, production techniques.
4. Data processing, MIS knowledge.
Define HR generalist
Provide guidance, support management, and service as a source of help and information on
human resource matters.
Define HR specialist
Responsible for specific human resource management functions within the organization.
Purpose of SWOT analysis
Assess the firms, internal abilities and vulnerabilities to the external environment
Expectation of HR department regarding change
Become agents for change, facilitate organizational change, maintain organizational flexibility,
and adaptability
What is the difference between tactical work and strategic work?
Tactical work is daily tasks and strategic work focuses on future improvements and innovations
What is an internal factor referring to firms equipment and knowledge?
Technology
, What two categories are ethical theories divided into?
Consequentialist and deontological
What is the focus of Deontological theory?
Uses rules to distinguish right from wrong. Requires disregarding the possible consequences of
our actions when determining what is right and what is wrong.
What is the focus of consequentialist theory?
Judges whether or not something is right by what its consequences are
First step in HR change initiative?
Securing top management support
Explain the concept of employee engagement?
Refers to the emotional commitment and employee has to the organization and its goals.
What is the role of HR and fostering diversity and inclusion?
HR plays a crucial role and creating a maintaining a diverse and inclusive workplace by
implementing policies and practices that promote equality and respect.
Define performance management
Process of creating a work environment, which people can perform to the best of their abilities to
meet the company goals.
What is the significance of succession planning in HR?
It is essential for HR to ensure a smooth transition of key roles within the organization,
minimizing, disruptions, and maintaining continuity.
Defined the term workforce development
Focuses on enhancing the skills, knowledge, abilities of employees to align with the
organizations, current and future.
Employment-at-will (EAW)
An employer may terminate an employee anytime. Employment at well, also allows the
employer to leave a job at any time, and for any reason, without facing adversely legal
consequences.
What are the consequences to employees of employment at-will?
Being financially insecure & vulnerable.
What are the three exceptions to employment at will?
1. Public policy exception 2. Implied contract exception 3. Implied convent of good faith
exception
What is an implied contract?
A legally enforceable agreement that arises from conduct, from assumed intentions, from some
relationship between the employer and employee there's no contract between the two parties
What are the various ways implied contracts are created?
1. Oral 2. Actions of employer 3. Handbooks 4. Procedures
What are the benefits of a diverse workforce?
A diverse workforce leads to creativity and innovation.
Diversity
The differences between people
Inclusion
The extent to which each person in the organization feels welcomed, respected, supported, and
valued as a team member
What is the Civil Rights Act?
Legislation prohibiting discrimination based on race, color, religion, sex, or national origin.
