Test Bank for Effective Police Supervision, 9th Edition Miller (All
Chapters included)
....... is what most first line supervisors deal with in the work place - (answer)Interaction with employees
This thing that causes new supervisors the most difficulty, especially with former peers, is -
(answer)learning to be an effective disiplinarian
A supervisor must learn to value people as - (answer)organizational assets
...... refers to the obligation a person, group, or organization assumes for the execution of authority
and/or fulfillment of responsibility - (answer)Accountability
The real goal of the accountability process is.... - (answer)maximizing achievement through goal
attainment
The 5 levels of accountability are - (answer)1. personal
2. Individual
3. Team
4. Organizational
5. Stakeholders
(PITOS)
The foundation of accountability, which involves things such as trustworthiness, honor, principaled
conduct, scruples and reliability, is - (answer)Personal
The second level of accountability, which is a relationship that applies to an officer (one or more) and a
supervisor - (answer)individual
At the very highest part of the accountability pyramid is.... - (answer)stakeholders
,The single most important element of the accountability environment is - (answer)leadership
..... is the bonding agent of the accountability process - (answer)trust
The acronym known as Hu-Tack which refers to the supervisory skills area, means - (answer)1. Human
2. Tactical
3. Affective
4.Conceptual
5. Knowledge
At the core of successful police supervision is - (answer)Human skills
....... skills consume the least amount of the first line supervisors time - (answer)conceptual
To ....... is to form new ideas or concepts - (answer)conceptualize
Accomplished supervisors combine different approaches to supervisor philosophy which is referred to as
- (answer)network management
5 expectations that management has towards supervisors are (PLIPR please love individual public
relations) - (answer)1. Positive Attitude
2. Loyalty
3. Integrity
4. Performance
5. Responding to management
..... is the cornerstone of character - (answer)loyalty
,Most supervisors are assessed largely on the basis of.... - (answer)reports submitted
It can be assumed that ...... % of employees with respond to positive efforts by the supervisor. The
remaining .... % of officers will consume the majority of the supervisors time. (poor employees) -
(answer)85%
15%
When supervising the new breed of officer, the supervisors task become that of ....., not........ -
(answer)facilitator not power broker
The vast majority of supervisors identified....... as the most important function they performed -
(answer)resolution of conflict
It is estimated that .....% of a supervisors time is spent resolving conflict - (answer)73%
..... has been celebrated as the solution for the vast majority of problems faced by law enforcement -
(answer)community policing
A philosophy that promotes organizational strategies, which support the systemic use of partnerships
and problem solving techniques, to proactively address the immediate conditions that give rise to public
safety issues such as crime, social disorder, and fear of crime is the definition of - (answer)community
policing
Community policing initially consisted of three complementary core components which were -
(answer)1. community partnerships
2. organizational transformation
3. problem solving
...... of line personal and first line supervisors is an essential ingredient of community policing -
(answer)empowerment
..... is the sum and substance of leadership in an empowered organization - (answer)trust
, Quality supervision envisions what 4 things? - (answer)1. shared decision making
2. teamwork
3. creativity
4. innovation
Operationally it is essential that the focus of a supervisor be shifted from the traditional role of being in
charge to the role of ..... - (answer)facilitator
A key characteristic of the modern approach to policing is a positive orientation to ...... -
(answer)problem solving
..... shifts policing efforts from a reactive to a proactive response to crime wherin officers work with
residents to prevent crime - (answer)problem oriented policing
The SARA model is a way to approach problem solving as well as being a useful research device. What
does SARA stand for? - (answer)1. Scanning
2. Analysis
3. Response
4. Assessment
SARA-Identifying the problems - (answer)Scanning
SARA-an in-depth exploration of the problem and underlying causes - (answer)Analysis
SARA-Implementing and analysis driven strategy to address - (answer)Response
SARA-Ongoing review and monitoring - (answer)Assessment
Chapters included)
....... is what most first line supervisors deal with in the work place - (answer)Interaction with employees
This thing that causes new supervisors the most difficulty, especially with former peers, is -
(answer)learning to be an effective disiplinarian
A supervisor must learn to value people as - (answer)organizational assets
...... refers to the obligation a person, group, or organization assumes for the execution of authority
and/or fulfillment of responsibility - (answer)Accountability
The real goal of the accountability process is.... - (answer)maximizing achievement through goal
attainment
The 5 levels of accountability are - (answer)1. personal
2. Individual
3. Team
4. Organizational
5. Stakeholders
(PITOS)
The foundation of accountability, which involves things such as trustworthiness, honor, principaled
conduct, scruples and reliability, is - (answer)Personal
The second level of accountability, which is a relationship that applies to an officer (one or more) and a
supervisor - (answer)individual
At the very highest part of the accountability pyramid is.... - (answer)stakeholders
,The single most important element of the accountability environment is - (answer)leadership
..... is the bonding agent of the accountability process - (answer)trust
The acronym known as Hu-Tack which refers to the supervisory skills area, means - (answer)1. Human
2. Tactical
3. Affective
4.Conceptual
5. Knowledge
At the core of successful police supervision is - (answer)Human skills
....... skills consume the least amount of the first line supervisors time - (answer)conceptual
To ....... is to form new ideas or concepts - (answer)conceptualize
Accomplished supervisors combine different approaches to supervisor philosophy which is referred to as
- (answer)network management
5 expectations that management has towards supervisors are (PLIPR please love individual public
relations) - (answer)1. Positive Attitude
2. Loyalty
3. Integrity
4. Performance
5. Responding to management
..... is the cornerstone of character - (answer)loyalty
,Most supervisors are assessed largely on the basis of.... - (answer)reports submitted
It can be assumed that ...... % of employees with respond to positive efforts by the supervisor. The
remaining .... % of officers will consume the majority of the supervisors time. (poor employees) -
(answer)85%
15%
When supervising the new breed of officer, the supervisors task become that of ....., not........ -
(answer)facilitator not power broker
The vast majority of supervisors identified....... as the most important function they performed -
(answer)resolution of conflict
It is estimated that .....% of a supervisors time is spent resolving conflict - (answer)73%
..... has been celebrated as the solution for the vast majority of problems faced by law enforcement -
(answer)community policing
A philosophy that promotes organizational strategies, which support the systemic use of partnerships
and problem solving techniques, to proactively address the immediate conditions that give rise to public
safety issues such as crime, social disorder, and fear of crime is the definition of - (answer)community
policing
Community policing initially consisted of three complementary core components which were -
(answer)1. community partnerships
2. organizational transformation
3. problem solving
...... of line personal and first line supervisors is an essential ingredient of community policing -
(answer)empowerment
..... is the sum and substance of leadership in an empowered organization - (answer)trust
, Quality supervision envisions what 4 things? - (answer)1. shared decision making
2. teamwork
3. creativity
4. innovation
Operationally it is essential that the focus of a supervisor be shifted from the traditional role of being in
charge to the role of ..... - (answer)facilitator
A key characteristic of the modern approach to policing is a positive orientation to ...... -
(answer)problem solving
..... shifts policing efforts from a reactive to a proactive response to crime wherin officers work with
residents to prevent crime - (answer)problem oriented policing
The SARA model is a way to approach problem solving as well as being a useful research device. What
does SARA stand for? - (answer)1. Scanning
2. Analysis
3. Response
4. Assessment
SARA-Identifying the problems - (answer)Scanning
SARA-an in-depth exploration of the problem and underlying causes - (answer)Analysis
SARA-Implementing and analysis driven strategy to address - (answer)Response
SARA-Ongoing review and monitoring - (answer)Assessment
