Organizational Culture ✔️✔️The shared social knowledge within an organization regarding the rules,
norms, and values that shape the attitudes and behaviors of its employees
Culture ✔️✔️is social knowledge among members of the organization.
Culture ✔️✔️tells employees what the rules, norms, and values are within the organization
Organizational culture ✔️✔️shapes and reinforces certain employee attitudes and behaviors by
creating a system of control over employees
Three overarching components ✔️✔️Observable artifacts
Espoused values
Basic underlying assumptions
Observable artifacts ✔️✔️the manifestations of an organization's culture that employees can easily
see or talk about.
Numerous types/examples of artifacts
Observable artifacts-Symbols ✔️✔️can be found throughout an organization, from its corporate logo
to the images it places on its Web site to the uniforms its employees wear.
Nike's swoosh
Observable artifacts-Physical structures ✔️✔️include the organization's buildings and internal office
designs.
Montgomery Ward
Espoused values ✔️✔️the beliefs, philosophies, and norms that a company explicitly states