INF 1505: CHAPTER 9 QUESTIONS AND ANSWERS
LATEST UPDATE A+ GRADED
Chief Knowledge Officer (CKO)
A top-level executive who helps the organization use a KMS to create, store, and use
knowledge to achieve organizational goals.
Knowledge Management Systems
Systems for managing knowledge in organizations, supporting creation, capture,
storage, and dissemination of information.
explicit knowledge
consists of anything that can be documented, archived, and codified, often with the help
of IT
tactic knowledge
knowledge that cannot be codified; concerns knowing how to do a certain task and can
be acquired only through active participation in that task
Knowledge Repository
A category of technology that offers products for creating, storing, and managing a
corporate knowledge.
Knowledge Map
Using a knowledge management system begins with locating the organization's
knowledge often using a _______________________ ___________________ that
points the knowledge worker to the needed knowledge.
Groupware
Software that allows networked individuals to form groups and collaborate on
documents, programs, or databases.
artificial intelligence
a subdiscipline of computer science that attempts to simulate human thinking
artificial intelligence systems
People, procedures, hardware, software, data, and knowledge needed to develop
computer systems and machines that demonstrate the characteristics of intelligence.
intelligent behavior
The ability to learn from experiences and apply knowledge acquired from those
experiences; to handle complex situations; to solve problems when important
information is missing; to determine what is important and to react quickly and correctly
to a new situation; to understand visual images, process and manipulate symbols, be
creative and imaginative; and to use heuristics.
Characteristics of intelligent behaviour
1. Learn from experience and apply knowledge acquired from experience
2. Handle complex situations
3. Solve problems when important information is missing
4. Determine what is important
5.React quickly and correctly to a new situation
6. Understand visual images
LATEST UPDATE A+ GRADED
Chief Knowledge Officer (CKO)
A top-level executive who helps the organization use a KMS to create, store, and use
knowledge to achieve organizational goals.
Knowledge Management Systems
Systems for managing knowledge in organizations, supporting creation, capture,
storage, and dissemination of information.
explicit knowledge
consists of anything that can be documented, archived, and codified, often with the help
of IT
tactic knowledge
knowledge that cannot be codified; concerns knowing how to do a certain task and can
be acquired only through active participation in that task
Knowledge Repository
A category of technology that offers products for creating, storing, and managing a
corporate knowledge.
Knowledge Map
Using a knowledge management system begins with locating the organization's
knowledge often using a _______________________ ___________________ that
points the knowledge worker to the needed knowledge.
Groupware
Software that allows networked individuals to form groups and collaborate on
documents, programs, or databases.
artificial intelligence
a subdiscipline of computer science that attempts to simulate human thinking
artificial intelligence systems
People, procedures, hardware, software, data, and knowledge needed to develop
computer systems and machines that demonstrate the characteristics of intelligence.
intelligent behavior
The ability to learn from experiences and apply knowledge acquired from those
experiences; to handle complex situations; to solve problems when important
information is missing; to determine what is important and to react quickly and correctly
to a new situation; to understand visual images, process and manipulate symbols, be
creative and imaginative; and to use heuristics.
Characteristics of intelligent behaviour
1. Learn from experience and apply knowledge acquired from experience
2. Handle complex situations
3. Solve problems when important information is missing
4. Determine what is important
5.React quickly and correctly to a new situation
6. Understand visual images
