IAHSS SUPERVISOR - THIRD ADDITION EXAM
QUESTIONS WITH CORRECT ANSWERS
What always stays constant regardless of where you work? - ANSWER -Change
What is the goal of managed care systems? - ANSWER -To control cost
Which category in the institutions organizational chart best describes line officers' position? - ANSWER -
Employee
What is the most important factor in being a security officer? - ANSWER -Honesty and integrity
What does CMS stand for? - ANSWER -Centers for Medicare & Medicaid Services
What does FTE stand for? - ANSWER -Full Time Equivalent
What does HIPPA stand for? - ANSWER -Health Insurance Portability and Accountability Act
Who makes most of the critical security decisions in the organization? - ANSWER -Security Officer
For whom do supervisors advocate? - ANSWER -Employees and the organization
What the two distinct sides of a supervisor's work? - ANSWER -Personnel and tasks
What are three tasks assigned to a supervisor? - ANSWER -1) Documentation 2) Scheduling and 3)
Budget
What is the simple secret to keeping employees content? - ANSWER -Take care of the little things
IAHSS Supervisor - Third Addition EXAM QUESTIONS WITH CORRECT ANSWERS
, A good supervisor is one who can create _________________________ . - ANSWER -Balance
What percentage of the security operating budget is allocated to labor and labor-related costs? -
ANSWER -More than 93%
A simple rule of that is what is for the team or _________________________ wins out over what is good
for the ________________________. - ANSWER -Organization.... individual
Real recognition, given ____________________, makes an impact and helps build individual as well as
team morale. - ANSWER -Correctly
As a supervisor, you must recognize what various staff member are _______________ at and then work
to put them in situations where they can ____________________. - ANSWER -Good..... flourish
Documenting employee performance is an essential, ________________ process. - ANSWER -Everyday
The schedule must, first, work for your ______________________ and, second, be fair and equitable for
your __________________________. - ANSWER -Organization..... staff
Policies and procedures are written to __________________ the organization and the officers. -
ANSWER -Protect
Which of these is one of the most important activities that management has in dealing with security
personnel? - ANSWER -Communications
Which of the following is one of the benefits of recognizing employees? - ANSWER -Promotes teamwork
and appreciation
Which one of the following principles is not consistent with progressive discipline? - ANSWER -Punitive
actions
IAHSS Supervisor - Third Addition EXAM QUESTIONS WITH CORRECT ANSWERS
QUESTIONS WITH CORRECT ANSWERS
What always stays constant regardless of where you work? - ANSWER -Change
What is the goal of managed care systems? - ANSWER -To control cost
Which category in the institutions organizational chart best describes line officers' position? - ANSWER -
Employee
What is the most important factor in being a security officer? - ANSWER -Honesty and integrity
What does CMS stand for? - ANSWER -Centers for Medicare & Medicaid Services
What does FTE stand for? - ANSWER -Full Time Equivalent
What does HIPPA stand for? - ANSWER -Health Insurance Portability and Accountability Act
Who makes most of the critical security decisions in the organization? - ANSWER -Security Officer
For whom do supervisors advocate? - ANSWER -Employees and the organization
What the two distinct sides of a supervisor's work? - ANSWER -Personnel and tasks
What are three tasks assigned to a supervisor? - ANSWER -1) Documentation 2) Scheduling and 3)
Budget
What is the simple secret to keeping employees content? - ANSWER -Take care of the little things
IAHSS Supervisor - Third Addition EXAM QUESTIONS WITH CORRECT ANSWERS
, A good supervisor is one who can create _________________________ . - ANSWER -Balance
What percentage of the security operating budget is allocated to labor and labor-related costs? -
ANSWER -More than 93%
A simple rule of that is what is for the team or _________________________ wins out over what is good
for the ________________________. - ANSWER -Organization.... individual
Real recognition, given ____________________, makes an impact and helps build individual as well as
team morale. - ANSWER -Correctly
As a supervisor, you must recognize what various staff member are _______________ at and then work
to put them in situations where they can ____________________. - ANSWER -Good..... flourish
Documenting employee performance is an essential, ________________ process. - ANSWER -Everyday
The schedule must, first, work for your ______________________ and, second, be fair and equitable for
your __________________________. - ANSWER -Organization..... staff
Policies and procedures are written to __________________ the organization and the officers. -
ANSWER -Protect
Which of these is one of the most important activities that management has in dealing with security
personnel? - ANSWER -Communications
Which of the following is one of the benefits of recognizing employees? - ANSWER -Promotes teamwork
and appreciation
Which one of the following principles is not consistent with progressive discipline? - ANSWER -Punitive
actions
IAHSS Supervisor - Third Addition EXAM QUESTIONS WITH CORRECT ANSWERS
